Customer Service, food,cleaning,c

Kiera Cole

**** *. ***** *** ***.***

Tulsa, Oklahoma 74136

(918)630- 2049

Kieracole92 @gmail.com

SKILLS

Customer service,math, reading,organizational,follow up skills,leadership, multitasking,communication,problem solving,creativity

Experience

October 2010 - January 2011

Mallory's Mud Pies, 3711 S.Harvard Ave - Baker

●Baking goods with hands and baking machinery.

●Mix and measure ingredients to make cakes, cupcakes,cake balls .

●Weigh materials in order to ensure appropriate quantity .

●Experience in using baking equipment such as rolling pins and ovens.

●Familiar with different types of dough and pastries.

● creating following baking menus

●Making fondant and decorating cakes and cupcakes with fondue.

●Knowledge of different types of flour and sugar needed for baked goods .

●Capable of handling of production of different types of baking products at the same time .

●Trained in cake decoration and icing techniques .

●Making sure baking equipment is cleaned and maintained properly.

●Track record of maintaining baking instruments and equipment ..

●Partially effective in hand-held cake decoration instruments .

●Greased pans and trimming edges

●Grating and shaving chocolate in order to meet recipe standards .

●Developing and testing new recipes

●Package baked good appropriately and place pricing stickers.

March 2015 - April 2015

Saint Simeons, 3701 M.L.K Jr Blvd - Dietary Aide

●Set up tables and other dining areas with attention to cleanliness and order.

●Prepare meals and deliver food dishes or trays to individuals at designated times and rooms.

●Collect plates,glasses etc. and take down dining areas and discard leftovers and take out garbage .

●Clean food stations and wash dishes,cooking and silverware to ensure good hygiene .

●Stock food preparation materials and ingredients and monitor inventory to report inadequacies.

●Keeping track of expenses and menu planning.

●Maintain kitchen equipment and appliances.

April 2015 - April 2016

Sonic, 8030 S Lewis Ave - crew leader & carhop

●Basic stations, served food to customers

●Operates switchboard and records Customer orders,repeats order in a clear and understandable manner.

●Drive - thru window and sales register and make change quickly and efficiently.

●Prepares fountain drinks and ice cream items.

●Prepares food by cutting and chopping food items and cooking on grill or in fryers.

●Prepare Prepares food orders efficiently within 2- 3 minutes time frame.

●Answering incoming calls

●Packages all menu items into bags or trays and places drink orders into drink carriers

●Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.

●Clean all areas of drive-in, including mopping,sweeping,washing dishes,wiping counter-tops and emptying used grease.

●Frequent washing and sanitizing of food areas,food preparation tools, and hands.

●Trains,monitor and coaches crew members, carhop I'm in all basic stations functions.

●Reports all guest or of employee accidents to a member of the management team.

●Monitor the drive-in working environment for potential employee issues and reports issues to a member of the management team.

April 2016-present

Villages of Southern Hills, 5721 S Lewis Ave- laundry & housekeeping

●Wash and dry residents clothing and facility linens .

●Fold and sort clothes and linen.

●Deliver all residents laundry

●Ensures that all clothes and linen are mended and ready to wear/use.

●Understands functions of various soaps and bleaches, and uses them appropriately .

●Maintains a clean and orderly work area.

●Clean filters on driers as directed.

●Inventories supplies

●Clean rooms,lounges,lobbies,bathrooms and hallways.

●Vacuum and wash carpets and rugs.

●Dust and polish wooden surfaces and furniture.

Education

August 2007 - May 2011

Street School inc., 11th & yale - High school diploma

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