Zayd Alkes

**** * ***** *****, ******** AZ *****

acvzf9@r.postjobfree.com - 480-***-****

Summary of Qualifications

Dedicated, goal-driven team player with ability to organize and manage high volume pipeline. Solid critical thinking and strong presentation skills. Excellent verbal, written and interpersonal communication and relationship development skills. Ability to interact with all levels of an organization. Proficient in Microsoft skills. Strong Analytical and validation skills with high attention to detail and accuracy.

Education

Master of Business Administration 2016

University of Phoenix (Phoenix, AZ)

Operations Management

Accounting

Strategic Planning & Implementation

Human Capital Management Corporate Finance

Economics

Lambda Sigma Chapter of the International Business Honor Society member 2016

Delta Mu Delta member

Bachelor of Science in Chemical Engineering 2002

University of Technology (Baghdad, Iraq)

Accreditation evaluation: Josef Silny & Associates Inc. (Miami, FL)

Professional experience

Wells Fargo Home Equity- Loan Documents Specialist (Phoenix, AZ) 2013-present

Manage and process >100 home equity files from application through funding with attention to details and data entry following guidelines, policy, procedures and risk assessment.

Take the initiative and work independently with a structured environment.

Helped improve overall process by recommending solutions for identified deficiencies in standards, procedures and vendor risk. This included areas of appraisal, title or insurance.

Recommend standards of Wells Fargo policies and regulations to improve overall vendor performance for each file.

Collect, review and validate required documentation by understanding of lending policies, regulations and compliance and identify any risk through files review.

Organize and maintain routine staff meeting with management and partners. Present materials contents as needed.

Professional pipeline management of daily files along with phone calls and e-mails following guidelines and policies.

Effective Project management of daily assigned projects and organization of assigned multitasks between customers, vendors and partners to ensure delivering exceptional service to the customer.

Intel Fabrication Technician (Chandler, AZ) 2012-2013

Maintained stock of chemicals, executed orders and operated complex equipment and analytical tools supporting wafer fabrication

Performed preventative maintenance, troubleshooting, non-standard processing and problem-solving

Coca-Cola Merchandiser (Tempe, AZ) 2011-2012

Worked closely with buying teams to forecast trends, plan stock levels, and monitor performance to optimize product sales volume and profitability

Ensured correct product placement in the correct distribution channel at the appropriate time and in the correct quantities

Identified production and supply difficulties and resolved problems or delays

Chevron/Circle K Customer Service (Tempe, AZ) 2008–2011

Served customers, processed financial transactions, resolved issues/concerns, and cross-sold products

Monitor and maintain inventory levels

Sokariah & Multi-Project, Inc. Engineering Support (Damascus, Syria) 2007-2008

Performed site characterization and investigations on oil refinery fields, gas production projects and water waste treatment plants

Provided accurate scientific data to project engineers

Maintained multiple complex systems and executed multi-million dollar performance improvements

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