Customer Service Administrative Assistant
Resume:
LaTosha R. Monroe
**************@*****.***
Charlotte NC 28213
Objective
To obtain a position in the Allied Health field as an Administrative Assistant.
Education
Lincoln College of Technology, 08/2010- 06/2012
Toledo Ohio Associates Degree in Medical Assistant Technologist
Nail Technician in Manicurist 02/2013 -06/ 2014
Tennessee Academy of Cosmetology - Memphis, TN
Skills
Knowledgeable in ICD-9, CPT and HCPCS coding systems. Familiar with managed health care insurance and regulatory issues. Also familiar with healthcare plans, medical terminology, filing commercial claims, disbursements and third party billing.
Computer literate in Word, Excel, Internet, and Med iSOFT. Experienced with charting, filing, records management and procedures, and appointment scheduling. Trained in interpersonal, legal and HIPAA concepts.
CPR Certified (infants, toddlers and adults)
Injections: Subcutaneous, Intradermal, and Intramuscular.
Clean and sterilize instruments using Autoclave.
Documentation in patients charts.
Measure vital signs such as height, weight, blood pressure, pulse,and respirations.
Work Experience
Isle of Capri Casino, Shreveport Louisiana 02/2001 - 11/2004
Maintained the cleanliness of patrons’ rooms. Changed dirty linens, mopped and vacuum rooms and entryway to rooms, cleaned windows, dust rooms, replace missing items in rooms all while maintaining a clean and healthy workplace.
St. James Physical Therapy, Toledo Ohio 09/2011- 10/2011
Participated in a medical administrative externship
Responsible for the application of Anodyne on various body parts as well as the Willow machine. Also assisted in different types of Ultrasound pain management. Along with applying various types of pain relievers.
Marriot Courtyard Maumee, Oh 04/2012 - 09/2012
Maintained the cleanliness of guests’ rooms. Duties included replacing liens in rooms. Practice sanitation while cleaning rooms. Also replacing missing items all while maintaining a clean work environment.
Nail Technician 01/2014- Present
Freelance nail technician specializing in healthy nails. Skills can include applying artificial nails, and understanding the color to be able to communicate with the client what is best for their skin tone. Also designing and using my creative arts on clients’’ nails maintain and retain a healthy nail. Maintaining great relationship with clients through easy booking and great customer service.
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