Sadaf Safi

678-***-**** acvzej@r.postjobfree.com LinkedIn.com/in/SadafSafi

SUMMARY

Entry level Six Sigma Green Belt certified Quality Engineer degreed in industrial engineering with a concentration in quality control. Analyzing and applying engineering principles to increase quality, productivity, and manufacturing capacity while decreasing waste and reducing costs. Organized and deadline driven leader with a unique combination of technical and interpersonal skills.

Engineering

Bachelor of Industrial Engineering Technology

Six Sigma Green Belt Certification and educated in Lean Six Sigma

Experienced in analyzing data and problem solving

Extensive coursework in Architecture

Interpersonal Skills

Experienced at coaching, mentoring, and training staff

Leadership and diversity trained

Conducted presentations to management level staff

Extensive coursework in Business Administration

Technical

Data Management: SQL, SPLUNK (SPL, Dashboard, Reports), Tableau, Micro strategy

Visual Studio, LINGO, Management Scientist, Tree Plan Excel

Modeling/ Simulation Software: Arena, AutoCAD, Rivet

Programming Languages: Java, Python, Visual basics

EDUCATION

HPCC Systems for managers certificate

LexisNexis online training center

Risk Management Solutions,

Desk Officer Reporting System (DORS)

LexisNexis online training center

Bachelor of Industrial Engineering Technology

Southern Polytechnic State University, Marietta, GA

GPA: 3.07

Six Sigma Green Belt Certification

EDUCATIONAL EXPERIENCE

SCOTSMAN Furniture Co. (Senior Design Project), Marietta, GA (Jan. 2013 – May 2013)

Four-month project

Proposed the feasibility study for adding new quality furniture line to Furniture Factory

Obtained, organized, and analyzed data

Designed a Simulation model to determine the number of operators, machines and products

Forecasted future customer demand for expansion of Furniture Factory

Explored possibility of expanding current facilities to increase revenue

Designed economic analysis tool for the Company

Performed presentations to business clients at Southern Polytechnic faculties

Experienced in verbal and written communications

PROFESSIONAL EXPERIENCE

Consort Institute, Marietta, GA Aug. 2014 –Jan. 2015

Splunk Developer

Developing and testing Splunk queries using Splunk Search Processing Language (SPL) analyzing data on national patient information to determine various health trends. Creating Splunk dashboards and forms using XML. Generating and maintaining reports and alerts.

• Gathered requirements from hospital staff on key information and analysis for the project

• Proactively learning Splunk from the Splunk company web-site.

Wells Fargo, Cumming, GA

Lead Teller Jan.2014 – Jul. 2016

Teller

Assist customers of a multinational banking and financial services company. Advise customers on new products and services and direct them to a personal, private banker, or financial advisor for details. Manage and resolve customer concerns. In addition to teller responsibilities, as Lead Teller, review and approve transactions processed by Tellers as needed and coach tellers with difficult transactions or customer concerns. Perform unscheduled monthly audits of individual tellers.

Prevented the loss of $4,000 by analyzing, identifying, and resolving two customer fraud issues

Received numerous recognitions and STAR awards by management for exceptional customer service and managing an engaged team and selected as branch Most Valuable Player (MVP)

Selected to participate in leadership training during which presented to other Managers and developing skills for next level of management

JC Penney, Alpharetta, GA

Sales Associate 2011-2012

Supported customers with merchandise selection on behalf of a mid-range department store. Handled sales and returns for numerous departments; stocked and organized merchandise.

Received recognition by management in front of peers for service Above Expectations and appreciation for 5 years of excellent service

Sales Support 2003- 2007

Provided support to the sales floor by updating product pricing, setting up merchandising displays, replenishing stock of merchandise, and conducting periodic inventories.

Recognized by management for improving merchandise displays for floor and backroom stock which improved sales associate productivity and customer satisfaction

Selected to train and coach new Sales Support associates

HRM Enterprise, Lawrenceville, GA 2009-2011

Customer Service Associate

Assisted customers with receiving, sending, and transferring of funds for an independent Western Union Agent and cash checking company. Processed bill payments and other financial transactions.

Analyzed and implemented solutions to resolve non-traditional client needs

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