INGA YENGOYAN
Watertown, MA 02472
Phone: 857-***-****
*********@****.**
WORK EXPERIENCE
Cashier, Customer Service Representative 02/01/2016- present
American Laundry INC Watertown, MA
Listen attentively to customer needs to ensure a positive customer experience
Balance cash drawer by counting cash at beginning and end of work shifts
Recommend solutions within customer budgets
Contribute to team effort by accomplishing related results as needed
“Rosgosstrakh- Armenia” Insurance Company 05/2012- 10/2015
Head of Insurance Accounting Yerevan, Armenia
Compiling reports in accordance with IFRS
Compiling local reports for Central Bank of Armenia
Compiling local reports for the State Tax Inspection
Compiling local reports for management
“Cascade Insurance” Insurance Company 03/2007-05/2012
Deputy Chief Accountant Yerevan, Armenia
Compiling reports in accordance with IFRS
Compiling local reports for Central Bank of Armenia
Compiling local reports for the State Tax Inspection, the Pension Fund
Compiling local reports for management
Budget management
Ministry of Health 01/2002 – 03/2007
Accountant Yerevan, Armenia
Compiling local reports for Ministry of Finance and Economy
Compiling local reports for the State Tax Inspection, Pension Fund
Budget management
Salary calculation
EDUCATION
Armenian Agricultural Academy 1998-2002
PROFESSIONAL TRAININGS & QUALIFICATIONS
Training Courses at IAB Centre on IFRS
Certificate of "Qualified Chief Accountant" of Central Bank of Armenia
Certificate of Financial Banking College Foundation – Consulting&Training
Certificate of Business English Training Courses
Certificate of Business Support Center -Consulting & Training
Certificate of Training in IATC Educational Fund
LANGUAGES
Armenian- native, Russian- excellent, English - good
COMPUTERS SKILLS
MS Office, Windows 2010, Outlook, Internet, Armenian Software 4, 1 C Programs, LiteSoft (Insurance program), Masis (Insurance program)