Director / VP of Strategy / Business Development / Special Project
Resume:
MARC FICHTNER
Email: ****@************.***
Qualifications Profile
Seasoned, multifaceted, and results-focused professional, with extensive experience in strategic consulting, logistics, business operations, and international negotiation. Strategic and analytical thinker, with the ability to quickly formulate out-of-the-box solutions and processes to boost efficiency and productivity as well as optimize existing processes. Adept at leading and motivating staff as well as cross-functional teams toward optimum performance. Articulate communicator, with bilingual fluency in English and German coupled with basic understanding of Spanish and Portuguese. Well-versed in establishing rapport with individuals from diverse culture through extensive traveling.
Areas of expertise include:
Business Planning Strategy Development and Execution Interim Management
Portfolio and Competitor Analysis Process Optimization Supply Chain Management
Growth and Innovation Online Marketing and Sales Team Leadership
Professional Experience
SIMIS CONSULTING RIO DE JANEIRO, BRAZIL / MIAMI, FL, USA
Chief Executive Officer (CEO)
Sustainability, Interim Management, Innovation and Strategy Consulting 2013–Present
- Lead the establishment and interim management of real estate service company in Miami.
- Develop concepts and strategies of Brazil export to the United States for both of the country’s customers.
- Streamline the supply chain management process of one of the top global heavy metal labels.
Notable Accomplishments:
- Instituted an online store in Brazil and administered interim management, which included import process in Brazil with first year revenue of R$1M.
- Contributed to the full setup of the United States subsidiary of a large European watchmaker for the American market, which involved sales strategy, business development with key retail accounts, back office implementation, order management system, web shop, and Amazon setup.
- Achieved customer satisfaction rate of 99.9% as well as customer feedback return rate of almost 80%.
DHL EXPRESS AMERICAS PLANTATION, FL, USA
Director Strategic Projects and GoGreen 2009–2013
Head European and Americas Expansion / BD at United States Same Day, Sterling, VA, USA 2011
- Proactively facilitated activities in alignment with the organizational benchmarking of 5,000 heads in 50 countries.
- Created global expansion strategy of the DHL Same Day business.
- Spearheaded and instigated the DHL GoGreen program carbon accounting in the region Americas, customer CO2 footprint calculations, product launch support, and employee engagement activities.
Notable Accomplishments:
- Planned and executed the Same Day quality and reliability improvement program, which involved all functional initiatives, such as cost reduction by 10% and revenue increase by $15M in 2013.
- Led the European and Americas expansion program, which included operational and commercial setup of countries as well as senior management and stakeholder buy-in with additional first year revenue of $8M.
- Adeptly handled indirect cost-reduction program with 14% decrease and $31M annual savings.
- Pioneered the development of benchmarking and accounting analysis tools to support transparency on functional, sub-functional, country, area, and regional levels.
- Formulated regional strategy, which included dashboard to monitor key performance indicators (KPIs) of 50 countries.
DEUTSCHE POST DHL IN-HOUSE CONSULTING PLANTATION, FL, USA
Project Manager 2008–2009
- Served as a senior consultant as well as assigned manager in various projects in England, Germany, and the United States along with stakeholders worldwide.
- Held full accountability in categorizing corporate-wide projects, pre-approval, and presenting projects to the corporate CFO and management boards for final approval.
Notable Accomplishment:
- Successfully completed projects in different business units of DHL, specifically in the areas of sales force effectiveness, supply chain optimization tool, IT business case, organizational optimization, setup and support of corporate-wide restructuring program with investments projects, downsizing projects, and write offs in the amount of $2B.
MARFIS CONSULTING AND RHINO CONSULTING ZURICH, SWITZERLAND
President Entrepreneur
Management, Turnaround, and Strategy Consulting Munich, Germany 1995–2007
- Promoted business strategy development to attain growth and innovation.
- Provided recommendations to clients on diverse business aspects, which included controlling and budgeting, financial and operational analyses, refinancing, ‘green’ challenges, organizational change, communication, and human resources.
- Employed excellent interpersonal skills in negotiating with company owners, C-level executives, bank managers, and employees in the areas of reorientation of product portfolios for the expansion of market share, refinancing, as well as cost reduction with suppliers and labor unions.
- Expertly managed projects with focus on sectors of manufacturing, IT, logistics, and music industries.
Notable Accomplishment:
- Obtained average cost savings of 23% and revenue increase of 27% after two years of project implementation.
Earlier Positions Held:
ANAX DENT AND ANAXSWISS ZURICH, SWITZERLAND President Entrepreneur
M.TRADE STUTTGART, GERMANY President Partner
Other Experience
POND, SHJEFLO, WOHL, AND NEWKOLD LAW FIRM, SAN MATEO, CA, USA Intern
KODAK PHOTO DEVELOPING, STUTTGART, GERMANY Manager
MERCEDES-BENZ / IBM / HEWLETT-PACKARD, STUTTGART, GERMANY Manager
DEUTSCHE BUNDESWEHR, STUTTGART, GERMANY Private First Class, Corporal
Education and Credentials
Master in Business Administration with Distinction: 2007
Hult International Business School Cambridge, MA, USA / Shanghai, China
Law Degree
University of Tubingen Tubingen, Germany
Comparable Six Sigma Black Belt Certification: 2010 Miami, FL, USA
Technical Acumen
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Salesforce Quick Books
Microsoft Business Solution Navision OrgPlus eGain Minitab
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