Danny Hartwell - RESUME

Email: acvzd0@r.postjobfree.com, Mobile – 044*-***-***

Location: Murrumbeena – driver’s license with vehicle

Personal Statement

I am a motivated, hardworking individual who is able to work as part of a team or alone. I have a mature approach when it comes to working and I am patient when it comes to solving problems that arise. I am always eager to learn new skills and welcome training. I have excellent communication and customer service skills. I have worked in different sectors, so have gained an insight into several diverse working environments which have included working under pressure and within a group.

Key Skills

• Computer literate

• Leadership and Team work

• Communication Skills

• Problem solving

Work History

Prolearn – Education Consultant

(April 2016 to present)

Cold calling

Direct sales

Selling courses of $20k+

Achievements: KPI hit weekly, 4 per week. “Star of the Week award” x 2

Taskmaster Agency (UK)

(November 2015 to April 2016)

Various Telesales roles (temping)

Telemarketing

Customer Service

(Temping due to returning to Australia after shoulder surgery)

Instant Scaffold (Australia)

(May 2015 to Oct 2015)

* Labouring

Linkeo (Australia)

(Feb 2015 to May 2015)

* Appointment setting for Web Strategists sales staff selling Responsive Websites

* Telesales/Cold-calling

* Always hit or exceeded my weekly targets of 12+ sales per week

(Left the company in order to pursue an offer to play rugby in Perth)

BusinessWatch (UK) – Sales Advisor

(Jun 2014 to Dec 2014)

* Convert leads into sales/Appointment setting

* Account management

* Generate weekly/monthly sales figures

* Trained on several software packages

* Started as first member of team and ended up training a team of 4

Achievements: Regularly hitting and exceeding targets of £100k potential deal booked with local Council

(Left BusinnessWatch due to going to Australia)

Coca Cola Enterprises (UK) – Sales and Customer Service Assistant

(July 2013 to April 2014)

* Cold-calling new potential clients

* Account management

* Upselling using promotions

* Customer service support/follow-up from start to finish to build rapport/satisfaction for the clients

* Processing of orders

* Similar role to a Field Representative covering rural accounts

Achievements: 4th top seller of approximately 50 during my time here. Former colleagues above and below me have gone onto management roles or field sales representatives.

TruGym Peterborough (UK) – Gym Assistant

(Jan 2013 to Jun 2013)

* Apprentice Personal Trainer

* Communicating and demonstrating gym equipment

* Signing new clients for the gym

(Unable to complete apprenticeship because of lack of funding. However, I learnt valuable face-to-face communication skills which have helped me to become experienced and competent in Customer Services.)

Travelex Peterborough (UK) – Sales Assistant

(Sep 2012 to Nov 2012) (Temping)

* Receiving inbound calls from potential buyers of foreign currency

* Deciding which product was the best for the client

* Be vigilant and try to identify any potentially fraudulent behaviour

* Strong customer service provided

Work History (part-time) during attendance at College

Churchills Summer Camps

(Holiday times – 2010 to 2012)

• Organising and helping with groups of children attending holiday camps

• Organising games/activities for children

• Communicating with parents/children

• Ensuring health and safety of the children in my care

East of England Showground, Peterborough – Bar/Waitressing Staff

(2011 - Ad Hoc)

• Waiter work for showground events

• Communicating/serving members of the public

Marriott Hotel, Peterborough – Leisure Assistant

Secondary Education

John Fisher High School, Peterborough – Sept 2005 – June 2010 – GCSEs (9)

• A – Sports Studies

• B - RE and Mathematics

• C - Additional Science, Classics, Core Science, Drama, English and Geography

Further Education

Moulton College, Northampton – September 2010 to June 2012

* BTEC in Sport (Performance and Excellence) - Level 3 (D, D, M)

* CYQ Gym Instructor’s Certificate – Level 2 (Pass)

References (4)

Taskmaster Recruitment, Temporary Roles Consultant

Hayley Taylor

Email: acvzd0@r.postjobfree.com

Tel: +44-789*-***-***

BusinessWatch, Sales Director

Cara Clarke

Email: acvzd0@r.postjobfree.com

Tel: +44-753*-***-***

Coca Cola Enterprises, Team Leader

Helen Lagdon

Email: acvzd0@r.postjobfree.com

Tel: +44-173*-***-***

TruGym, Manager

James Lamont

Email: acvzd0@r.postjobfree.com

Tel: +44-790*-***-***

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