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Project Manager, Client Services Specialist, and Engagement Manager

Location:
New York, NY
Salary:
70000
Posted:
August 01, 2016

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Resume:

Roy Caratozzolo III

**** ********* ****, ***. **

North Bergen, NJ 07047

201-***-**** • acvzb3@r.postjobfree.com

Portfolio: http://www.tozzophoto.com/?p=4326

PROFILE:

A forward thinking, energetic and passionate Project Manager, Client Services Specialist, and Engagement Manager with progressive experience and a proven track record of exceeding business standards and driving cutting edge design trends. A natural team leader who employs tremendous expertise in deadline-driven environments and leverages technical innovations to deliver imaginative and effective solutions. Highly effective in building and cultivating positive relationships and rapport across all levels of organization, fostering an environment of mutual respect amongst editors and staff members. WORK HISTORY (Staff):

Dubsat, New York, NY 2014 - 2016

Senior Client Services Manager for Adsend

• Defined and developed customers’ online strategies from concept to implementation

• Worked collaboratively with internal and external partners to identify new opportunities

• Provided training, general consultancy, and data utilization support for executive clients

• Troubleshoot applications and acted as data and technical coordinator for complex issues

• Identified opportunities and initiatives to improve client experience and generate new sales The Daily Mail Online, New York, NY 2014

Photo Desk Editor

• Researched and acquired images for the Daily Mail Online Edition

• Performed location photography throughout New York City

• Edited and formatted product imagery for websites, e-mail campaigns, and advertising

• Coordinated digital and content marketing teams to align social media activities

• Created photo montage art for cover and feature stories HarperCollins Publishers, New York, NY 2014

Traffic Associate & Account Director

• Trafficked book covers for multiple imprints

• Support liaison between sales, clients, agencies, editorial and operational staff

• Developed collaborative workflow for creative and editorial teams that improved productivity Landov Media, New York, NY 2011 - 2014

Photo Desk Editor & Senior Client Solutions Associate

• Intake and processing of news, sports, business, and entertainment photos

• Responsible for reviewing and editing photos for picture quality and caption accuracy

• Improved, developed and retained client relationships, providing direction and support

• Engaged marketing team to develop and distribute content to the social media community The Deal LLC, New York, NY 2011

Production Associate for the Daily Deal Magazine

• Graphic production of The Daily Deal Magazine utilizing K4 and Adobe Creative Suite

• Trafficked ads by contacting vendors and agencies to ensure proper file specifications

• Preparation of all press-quality PDF files for The Daily Deal Main and Update Editions

• Performed color correction and retouching on all photographic images for The Daily Deal North Jersey Media Group, Cresskill, NJ 2008 - 2010 Digital Asset Coordinator & Staff Photographer

• Photographed a wide array of events on location throughout Bergen County, NJ

• Trained, managed, and assigned events to a team of over 10 freelance photographers

• Developed a streamlined system for adding photo caption information via metadata

• Performed color correction and retouching on all photographic images Wainscot Media, Montvale, NJ 2006 - 2007

Pre-Press Manager & Senior Content Specialist

• Developed and produced special sections, magazine templates, and promotional materials

• Managed the accurate placement of advertisements within all magazine editions

• Performed visual quality control of all magazines and promotional items produced

• Supervised file trafficking and pre-press procedures for all files in production

• Prepared all press-quality PDF files for over 10 monthly magazine titles McCann-Erickson, New York, NY 2004 - 2006

Pre-Press & Digital Quality Control Manager for Verizon Wireless

• Responsible for comprehensive digital pre-flight and pre-press for all files in production

• Performed visual quality control for all Verizon Wireless in-store materials

• Prepared all production files for shipment via CD-R & DVD-R and FTP transmission

• Coordinated financial management and documentation for all accounting expenses

• Assist creative team in trafficking necessary assets for all projects in production

• Managed color correction and retouching for all photographic images

• Designed custom asset management solutions for production and editorial staff Sandhu & Company, Englewood Cliffs, NJ 2003 - 2004 Senior Client Services & Internet Marketing Manager

• Defined operational goals and ensured teams and resources were in place

• Lead planning, prioritization and execution of website enhancements

• Increased project efficiency via maintenance of key service and satisfaction metrics

• Collaborated with sales, creative, and marketing to identify and implement innovation

• Supported new business efforts through action plan coordination and management

• Translated business and production concepts into functional project documents The Peoples Publishing Group, Saddle Brook, NJ 1999 - 2003 Project Manager & Production Support Manager

• Managed and produced various textbooks, workbooks, catalogs, and promotional materials

• Responsible for financial management and documentation for all accounting expenses

• Designed marketing and promotion assets, including Point of Sale and Public Relations

• Coordinated schedules, resource identification, allocation, forecasting and monitoring

• E-commerce asset traffic coordination development and budget management

• Designed high volume workflows including prioritization, planning and task delegation

• Support office admin/IT and general office systems Professional Skills:

• Applications: InDesign, Photoshop, Illustrator, Acrobat, Pitstop, Dreamweaver, Flash, Word, Excel, Zendesk, Filemaker

• Computers: Mac OS X & Windows System Technician, System Trouble-Shooter and Instructor

• Photography: Location Photographer, Photographic Assistant, Color Correction, Photo Retouching

Education:

• The University of Connecticut - Bachelor of Fine Arts in Photography (BFA)



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