Career Objective:
To obtain position where by I can apply acquired knowledge and skills
working with team environment, contributing and growing continuously with
the objectives of organisation.
Summary of Relevant Experience
Summary Highlights
Lead SD team for Customer planning and
Managing (SAP TPM) project for Nestle
NAR
Strong hands on experience in leading
successful SAP SD, TPM
implementations.
9+ years of SAP SD, TPM as Business
Analyst/functional consulting
experience.
Experienced across diverse industries;
including Consumer Goods, Electronic
equipment, Healthcare,
Pharmaceuticals, Retail, and Medical
Device.
SME: Rebates, Discounts and promotion
pricing.
Strong Knowledge on GATP & EDI.
Worked as Incident coordinator for
Customer service team RBS NA
Worked as testing coordinator for
Customer service team RBS NA
Designed new accrual calculation
program for lump sum rebates accruals
calculations for Nestle Globe.
SAP SD certified in 2007. Good
Knowledge on SD, Trade promotion
planning and Vistex.
Designed interface for mass claim
process request from Legacy systems
like ISW, Tade insight, Trade
management tool (TMT) to R/3
Good Knowledge in SAP CRM Marketing,
Sales, Service, Interaction center and
E commerce
Flexible to travel.
Having over 9+ years consulting experience and hands-on SAP SD, TPM, CIC
functional experience. Contributed to clients' success by designing and
implementing optimal technology enabled business solutions that align with
the clients' mission, vision and purpose. Have proven track record of
managing complex global projects where time to market is a key
consideration. My work experience covers all stages of a major project from
establishing a vision, system strategy, system requirements, business
process blueprinting, creating prototypes, realization, testing, training
and knowledge transfer in Implementations, Upgrade, Rollouts and Support
projects. I have strong process knowledge on SAPs order to cash and Service
to cash. Expertise in Sales and Service Management which includes Sales
Orders, Campaigns, Quotation, Leads, Opportunity, Installed Base, Service
Agreements, and Service Contracts, Field Service Management, Repair Order,
Complaints, Work Order Management, Customer Service Order confirmation. And
has strong expertise in SAP SD, CRM configuration and middleware settings
for the data flow with ECC, BW and other legacy systems. Good understanding
of Object Layer (BOL) and Generic Interaction Layer (GENIL). Proficient in
using Quality Center for Requirements Management, Test Plan, Test Lab and
Defect Reporting and Tracking. Has good expertise in analyzing
Business/System Requirements documents and Use Cases.
PROFESSIONAL EXPERIENCE:
Client: Nestle Regional Business solutions, NA: Jan 2014 - Present
Role: SD & TPM Lead
. Lead SD team for Customer planning and Managing (SAP TPM) project for
Nestle NAR.
. Implementation as per ASAP methodology - Business blue Printing,
Realization, Testing, Go-live in a large business transformation
program.
. Coordinated with all Nestle NAR Business and gathered Business
promotion scenario mapping and converted them into related promotional
condition types.
. Market SPOC for Nestle USA and Nestle Canada for all issues and new
requirements.
. Worked as Incident coordinator for Customer service team, RBS NA
. Worked extensively on Idocs &EDI.
. Configured availability check with ATP logic or against planning.
. Configured and managed GATP, integration with APO, Backorder
processing, Product allocation, Rule based ATP check. Checking groups,
checking rules for updating delivery.
. Analyzed business processes, identified issues (Fit/Gap analysis) and
suggested process improvements, and proposing and designing solutions.
. Designed Pricing for complex pricing scenarios. Assisted in
researching and proposing pricing solution.
. Worked on conditioning technique, access sequences and created
condition tables for pricing, promotions, freight and discount.
. Configured Sales document types, defined and configured number ranges
for sales documents.
. Configured Rebate agreement types for lump sum, variable and enhanced
variable rebate agreements.
. Configured text determination, partner determination, incompletion
procedures, shipping, delivery, billing and output determination.
. Developed detailed BPP, FDD, functional and technical specifications.
(FRICE objects)
. Mapped Delivering Plants, Storage Locations and Configured Shipping
point determination.
. Defined and assigned various Billing Types and Assigned Item Category
within Billing.
. Set up copy control requirements to sales, deliveries and billing
documents.
. Defined and Assigned Account Keys and Customer Account Assignment
Groups.
. Responsible for EDI and IDOC interface for transactions and knowledge
of sales orders processing (850), advanced ship notification (856)
return orders (867) shipping notification to customer (855) invoices
(810)
. Resolution of cross-modules issues with different teams like Materials
Management, Production Planning, Warehouse Management and Financial
Accounting (Accounts receivable), COPA, BI/BW and CRM.
Technical: ECC 6.0, User exits, EDI/IDOC, ABAP debugging, ABAP query, MS
Office, BW integration, FRICE Objects
Client: Nestle Globe, Feb 2012 - Nov 2014
Role: Sr. SD Functional Consultant
. Implementation as per ASAP methodology - Business blue Printing,
Realization, Testing, Go-live
. Identified and documented existing business processes through a series
of interactive discussions with client/'s team.
. Experience (configuring/implementing) Order To Cash (OTC) solution.
. Assisted in researching and proposing a pricing solution, also
assisted in output determination and Foreign Trade configuration.
. Worked on conditioning technique, access sequences and created
condition tables for pricing, freight and discount.
. Researched and developed Vistex report functional specs.
. Interfaced SAP ECC6 with other legacy systems using IDOCs
. Configured Sales document types, defined and configured number ranges
for sales documents.
. Configured text determination, partner determination, incompletion
procedures, shipping, delivery, billing and output determination.
. Developed detailed functional and technical specifications. (FRICE
objects)
. Mapped Delivering Plants, Storage Locations and Configured Shipping
point determination.
. Defined and assigned various Billing Types and Assigned Item Category
within Billing.
. Set up copy control requirements to sales, deliveries and billing
documents.
. Defined and Assigned Account Keys and Customer Account Assignment
Groups.
. Responsible for EDI and IDOC interface for transactions and knowledge
of sales orders processing (850), advanced ship notification (856)
return orders (867) shipping notification to customer (855) invoices
(810)
. Resolution of cross-modules issues with different teams like Materials
Management, Production Planning, Warehouse Management and Financial
Accounting (Accounts receivable) and CRM.
Technical: ECC 6.0, User exits, EDI/IDOC, ABAP debugging, ABAP query, MS
Office, BW integration, FRICE Objects
Client: Apple Inc, July 2007 - Feb 2012
Role: Sr. SD Functional Consultant
. Identified and documented existing business processes through a series
of interactive discussions with client/'s team.
. Maintained EDI and Material Determination for cross-reference of
BPmaterials.
. Implemented recommendations from SAP to improve performance in the
areas of customer order management, pricing and output determination.
. Added ATP functionality to existing inventory replenishment tool
created by BP.
. Tested and trained tax personnel on the use of new excise tax
functionality.
. Technical: ECC 6.0, User exits, EDI/IDOC, ABAP debugging, ABAP query,
MS Office, BW integration, FRICE Objects
. Defined and Assigned Account Keys and Customer Account Assignment
Groups.
. Responsible for EDI and IDOC interface for transactions and knowledge
of sales orders processing (850), advanced ship notification (856)
return orders (867) shipping notification to customer (855) invoices
(810) Inventory Inquiry/Advice (846), Shipment and Billing Notice
Transaction Set (857).
. Resolution of cross-modules issues with different teams like Materials
Management, Production Planning, Warehouse Management and Financial
Accounting (Accounts receivable).
. Worked on copy control of billing documents (sales -> billing,
delivery-> billing & billing -> billing) and Configuration was done to
allow inter company code billing.
. Configuration, Unit and Integration testing.
. Co-ordination with core-team in resolving the issues that arise during
unit and integration testing.
. Resolution of cross-modules issues with different teams like Materials
Management.
. Customized account determination, account groups and billing plan
types.
. Provided production support activities as per Service Level
Agreements.
. Developed CTS procedures for production support change requests.
. Interacted with OSS team to trouble shoot production issues in
connection to sub contact process in SD.
. Assisted in End User training and change management procedures.
. Developed Integration testing procedure for the 'Quote-to-cash' (SD).
. Developed test scenarios and Performed unit and integration testing.
. Assisted in developing job aids, transaction aids and quick reference
guides.
. Developed configuration scripts.
. Knowledge transfer and power user training.
. Provided production support activities as per Service Level
Agreements.
. Provided 2nd & 3rd Level Application Support.
. Responsible to resolve maintenance requests.
. Analyzing the errors, searching for causes of errors, provided
corrective solutions and suggested for preventive actions to avoid
recurrence.
. Working on demands and incidental tickets.
. Training for end users on SAP functionalities and navigation.
. Developing the user Exits As per the Clint requirement
. And preparing the functional specs for developing the Z Reports
Trainings:
. Undergone SAP SD module training in Hyderabad organized by ES Academy
Infosys.Ltd India.
. NCE Pillar training, by Nestle Globe.
. Undergone SAP CRM training conducted by Nestle, Vevey.
. Completed many foundational competency training in Tech Mahindra Ltd
and Infosys Technologies like Client focus, Customer satisfaction,
LEAN - Quality training. Project Management, Leadership skills.
References: will be provided on request
Educational Background:
Bachelor of Engineering
Hobbies:
Reading auto-biographies, playing golf.
Contact Information:
Mobile: 209-***-**** Mobile:
E-Mail: acvz9o@r.postjobfree.com 209-***-****
E-Mail:
acvz9o@r.postjobfree.com
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