DAVID L. PEARSON

Mill Creek, WA 425-***-**** acvz9b@r.postjobfree.com

http://www.linkedin.com/pub/david-pearson/2/609/276

Operations PM Senior PM

I have a passion for building high performing teams as well as developing

emerging technologies. My success is measured by how well my team exceeds

expectations. I bring passion and excitement to people around me through

my strong leadership and teamwork.

o Business Development and Mentoring

o Executive Engagement

o Operational Assessments

o Security Auditing

o Agile / SCRUM Certified

o Strong Analytic Skills

o Cross-group Leadership

o Strong Technology background

Professional Experience

Operations PM, Microsoft - Commerce Platform/Universal Store (Pactera);

Bellevue, WA (4/14 - Present)

As the Operations PM, I led engineering in supporting the largest O/S,

collaboration platform and gaming console on the market, covering Microsoft

Windows, Microsoft Office and Xbox licensing and digital distribution.

. Drove the implementation of tools to monitor and support 124 million

users.

. Managed SOX compliance verification for group services.

. Managed infrastructure onboarding and management for on-premise, Azure

and Auto-Pilot environments.

Release Program Manager, Microsoft - Office 365 (Lincoln Bay); Bellevue, WA

(4/13 - 3/14)

As a Release Program Manager, I drove the expansion and upgrade of

SharePoint hosted services to major Fortune 500 companies.

. Utilized Values Based Management to drive complex project release

schedules

. Developer and administrator for thirty-one SharePoint project management

sites.

. Led the efforts of multiple engineering teams across several enterprise

environments concurrently.

Senior Program Manager, Microsoft - SharePoint Operations (Webfoot Staffing

Solutions); Bellevue, WA (10/12 - 4/13)

As a Senior Program Manager for the SharePoint Operations Team, I drove the

project to stand up two data centers dedicated to international SharePoint

Infrastructure in China.

. Managed Agile / SCRUM processes for SharePoint Operations Engineering

team.

. Led the efforts of multiple engineering teams across several enterprise

environments concurrently.

. Managed the efforts of offshore engineering teams.

Technical Deployment Program Manager, Microsoft - Office 365 (Chinasoft and

Insight Global); Bellevue, WA (10/10 - 8/12)

As a Technical Deployment Manager, I led engineering in the deployment and

expansion of Active Directory, SharePoint and Exchange services in Fortune

500 companies.

. Primary interface with customer engagement teams.

. Drove implementation projects with five large corporate engineering teams

concurrently.

Release Program Manager, Comsys - MSIT (Microsoft); Bellevue, WA (04/10 -

7/10)

As a Release Program Manager for SQL Engineering, I drove the deployment of

monthly, weekly and QFE code changes for the SQL product line.

. Administered Agile / SCRUM processes.

. Created and updated process, dataflow and functional specification

documentation.

Technical PM, Microsoft - Worldwide Marketing (Pinnacle Technologies);

Redmond, WA (07/08 - 08/09)

As the Technical PM I drove the development and testing schedules, ran user

acceptance testing, wrote requirements documents and was the primary

interface with both business owners and operations engineering teams.

. Reviewed all new business requirements and assisted with functional

specification documentation.

. Managed the Agile sprint schedule and SCRUM for the Development and Test

teams.

. Revamped testing procedures and rewrote all testing documentation.

. Implemented security best practice principles in both deployment and

production environments.

PM/Operations Analyst, Microsoft - SharePoint Operations (Endeavor

Consulting); Redmond, WA (05/07 - 07/08)

As an Operations Analyst/PM I led the project of cleaning up a one-million-

dollar server inventory, and automating its management.

. Worked with technical leads to provide timelines and status for multiple

projects.

. Served as primary manager of all server assets for the Collab Operations

organization, including development of server topology, OU management,

server decommissioning and lifecycle monitoring.

. Documented processes and procedures relative to the upgrading, migrating,

archiving and recovery of SharePoint sites.

. Led the migration of internal SharePoint sites from SharePoint Portal

Server 2003 to Microsoft Office Server SharePoint 2007.

Configuration Manager, HouseValues (Robert Half); Kirkland, WA (07/06 -

02/07)

As the Configuration Manager for HouseValues, I was the gatekeeper for the

staging and production environments for HouseValues' enterprise development

efforts.

. Ran change management for production and staging environments.

. Managed the on-boarding of new servers - including software installs,

configuration, and maintenance of baselines.

. Performed SQL DBA responsibilities for multiple SQL databases, including

configuration, optimization, backups, management plans, and new database

implementation.

. Performed IIS Administrator responsibilities such as the configuration of

new sites and maintenance of existing sites.

Support Engineer II, Microsoft - Software Quality Management (Aditi

Technologies); Redmond, WA (07/05 - 07/06)

. Provide such documentation as system process details and instructional

documents.

. Performed SQL DBA responsibilities for multiple SQL databases, including

configuration, optimization, backups, management plans, and new database

implementation.

. Performed IIS Administrator responsibilities such as the configuration of

new sites and maintenance of existing sites.

. Provided support for complex high traffic Microsoft feedback tool

consisting of 50 enterprise servers that use IIS and SQL.

. Created, monitored, and maintained automated jobs to ensure data and site

availability.

. Provided change management structure for development team on QFE and

version rollouts.

Technical PM/SQL Administrator/Security Analyst, Information Control

Inc/Anteon; Bremerton, WA (02/04 - 07/05)

As a Technical PM and Security Analyst for Information Control, I was

managed the implementation and run-state of six networks at five different

military bases.

. Worked with Product Owners to craft business requirements documentation.

. Worked with development teams to establish clarity around business

requirements from outside of the organization.

. Groomed product backlog to ensure that enough information was provided

for the development teams to accomplish their goals.

. Drove multiple projects and managed resources from multiple groups.

. Ensured business requirements and documentation were adequate for

technical implementation. General management/maintenance of multiple

networks.

. Planning network growth, building and integrating new servers, in four

labs located in three datacenters, spread out across three different

military bases across the country.

. Specialized in the implementation and support of Microsoft clustering for

IIS and SQL.

. Led team managing SQL, IIS, Citrix, and Exchange servers.

. Manage multiple firewalls; including development of access control lists,

firewall monitoring, configuration and maintenance. Implemented and

managed intrusion detection devices in multiple locations. Responsible

for access management including rights and permissions.

. Provide such documentation as system process details, instructional

documents, and business justification of expense.

Support/Research Analyst, Microsoft - Worldwide Marketing Group; Redmond,

WA (04/99 - 03/02)

As a support and research analyst for Microsoft, I provided top-notch Tier

3 support to partners and customers of the MSDN and Courseware services.

. Provide custom SQL reporting.

. Research and document instances of record fraud by customers of the MS

Certification program.

Support Engineer II, Starbucks Coffee Company - Enterprise Help Desk;

Redmond, WA (04/96 - 03/99)

As a support engineer for Starbucks, I provided Tier 2 support to partners

and executives.

. Provide custom SQL reporting.

. Extensive training of colleagues to reduce time-to-resolution of common

issues.

. Led UAT and training for new helpdesk solutions onboarding.

Certifications & Training

. Certifications: Certified Scrum Master - 2009, CISSP - 2003, working

toward PMP

. Additional training in Technical Program Management, Project Management,

Agile Project Management, Time Management, SQL programming, Access, Cross-

Group collaboration, Influencing without Authority

Community Service

. Scout Master, Boy Scouts of America

. Troop Leader, Girl Scouts

. Chapter Dad, DeMolay International

. Venture Crew Advisor, Boy Scouts of America

Project Manager with eighteen years of experience in the IT field solving

data analysis and availability issues, providing project management, SOX

compliance management, configuration management and resolving IT security

issues. I am certified in Agile Scrum methodology. My background covers

technical project management, IT consulting, network administration, data

security, database administration, and training. Strengths include

versatility, adaptability, strong communication skills and a passion for

both technology and people.

Contact this candidate