Delinda K McDermott
acvz5v@r.postjobfree.com
Expertise
A motivated self-starter with extensive experience in quality management and providing tactical leadership in customer and quality initiatives. Assists in proactively improving product quality, customer satisfaction and bottom-line results.
Manage Lab Equipment, Processes and Training
Lean Six Sigma Green Belt Certification
Trained Auditor for Internal ISO 9002 & FDA Inspections
Oversight of Product Performance, Reporting & Analysis
Charter member of Food Safety Team which obtained FDA compliance at facility
Proficient in Proficy, OptiVision & SAP
Professional Experience
VERSO CORPORATION (NEWPAGE/MEADWESTVACO/WESTVACO) – Wickliffe, KY
Manufacturer of paper products
Quality Manager 2015 - 2016
Worked with sales/technical/manufacturing teams on product deficiencies, root cause analysis and resolution follow-up
Supervised Quality personnel & quality lab operation
Managed calibration program for lab
Acted as customer liaison for product quality issues
Maintained quality training documents and assisted in quality training of production personnel
Quality and Technical Supervisor 2005 - 2015
Food Safety Team member contributed to mill achieving FDA compliance
Provided support for developing & maintaining the Certificates of Analysis (COA) program at a corporate level using SAP
Quality Control Technical Assistant 2002 to 2005
Maintained of lab equipment/instrumentation
Provided support for the daily operation of the Quality department
Primary contact of Product Development in monitoring new product trials
Developed Proficy Quality system for facility
Delinda K McDermott 270-***-**** Page Two
Additional Relevant Experience
Westvaco, Wickliffe, KY
Product Development Senior Process Technician
Technical Service Technician
Educational and Professional Development
MURRAY STATE UNIVERSITY – Murray, KY
Bachelor of Science (Medical Technology & Chemistry)
Certified Lean Six Sigma Green Belt
Board Certified Medical Technologist (ASCP)
Recent Training Highlights:
Hazard Analysis & Critical Control Points (HACCP) Manager Training
PAS223: 2011 Training for design requirements for food safety in the manufacture of food packaging, Internal Auditor Training for Food Safety Management System