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Sales Customer Service

Location:
Charleston, SC
Posted:
August 02, 2016

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Resume:

R O B E R T L. H O X I E

**** ********** **.

Charleston, SC 29492

843-***-**** (C)

Email: ***********@*****.***

P R O F I L E

Background includes expertise in strategic marketing/business development - focusing on emerging markets, orchestration of marketing for new service and product launches. Record of accomplishments in divisional turn-around and leading national/regional sales programs and teams is built on a personal desire to contribute to the overall effectiveness of a company as measured by its competitors.

CORE COMPETENCIES

Management Skills: Sales & Marketing Skills:

- Increasing profits - Optimizing marketing budgets

- Managing departments & operations - Turning around declining markets

- Negotiating with clients & vendors - Increasing sales & business retention

- Making decisions from a financial perspective - Positioning companies as market dominate

- Business records control & corporate reporting - Improving effectiveness of sales teams

- Strategic goal setting & long term planning - Building customer alliances and partnerships

E X P E R I E N C E

Aircraft Medical Ltd, Dalgety Bay, Scotland

Consultant for US Sales & Marketing (2012 – 2015) Hired to establish a national sales team of distributors and independent representatives to call on first responders and launch the new McGrath video laryngoscope. Also work all meetings and major trade shows. I will also work closely with the company to establish contracts with local cities, counties, and the federal government.

Aircraft Medical Ltd, Dalgety Bay, Scotland Vice President U.S. Sales & Marketing (2009 – 2011) Hired to manage the existing US Distributor network of 35 representatives. Helped the company lay the ground work for a direct sales organization. As with my prior companies our growths hinged on constant joint rides along with see and teach. Eventually I added 5 direct regional specialists to help drive faster growth and effective education.

* Provided effective and focus leadership for independent/distributor reps

* Implemented a support system

* Created and implemented a plan for growth in other specialties

Gyrus Medical, Southborough, MA

Vice President of ENT Sales (2003-2008) Promoted to Vice President after first year with company. Guided company through successful sales force restructuring, poor performance turn-around, record setting sales profitability, and new product launch successes. Provided leadership, planning, strategy development, motivation, and sales support to a 75 person National Sales Team, with 7 Regional Managers and 5 Sales Support Staff. Provided planning and execution for all facets of sales, operations, budgeting, marketing, and people management.

Achievements:

Built sales from $40 million/yr to over $50 million/yr.

Gyrus Medical, Southborough, MA

Regional Sales Director (2002-2003) Brought innovation in the form of sales planning and revenue growth to this poorly performing region by building revenue from the bottom up; developed and implemented leadership directives to coordinate drive business growth through 13 sales representatives responsible for a 10 state territory. Innovated motivational programs, created a new focus on business growth and created a level of momentum in sales building.

Achievements:

- Consistently met or exceeded monthly quotas; moved Regional Ranking from last to 2nd.

- Increased annual sales to $8 million.

R O B E R T L. H O X I E Page 2

TYCO / US SURGICAL, Norwalk, CT 2000 - 2002

Northwest Regional Manager Recruited into Regional Manager role within this company providing general surgery products, rebuilt district sales team which included raising hiring standards; provided coaching; outlined aggressive market development strategy within a 9 state region; provided sales team support resulting in the #1 region out of 24 regions throughout tenure.

Achievements:

-Increased district sales volume to over $24million annually.

INNERDYNE CORP, Sunnyvale, CA 1995 - 2000

Sales / Marketing Executive Continued on a path of sales success; effectively managed account base and drove sales revenues through strong customer service and efficient time management. Maintained corporate sales and profit objectives by implementing effective marketing strategies.

* Full responsibility for: strategy, planning, budgeting, strengthening sales team performance, developing advertising strategy, and managing promotions.

Achievements:

- Received "Representative of the Year" Award, 1998.

OVAMED CORP, Sunnyvale, CA 1993 - 1995

Vice President of Sales & Marketing Hired to spearhead company turn-around for this women's healthcare company. Managed product development, advertising, sales and customer service departments; developed and implemented strategic business and marketing plans that guided annual sales revenue growth from $300k to $600k in 12 months.

* Served in critical hiring, mentoring, and training capacity for sales force.

* Spearheaded the compliance for FDA approval in early 1994.

Prior Positions: National Sales Manager Medical Innovations Corp

Western Regional Manager Paramed Technology

National Sales Manager Jason Marketing

E D U C A T I O N

EL CAMINO COLLEGE, Torrance, CA

Speech/Business 5/72

American Management Association 6/81

US Surgical Training 1/00



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