Sales Customer Service

ROD C. HARRIS

***w ***s Smithfield, UT ***** 208-***-**** ******.*****@*****.***

Summary

I have 23 years of coaching, motivating and developing employees as a sales manager. I enjoy sales and what I do simply because I love to work and be around people. I never take 'NO' as an answer but instead as an opportunity. Teamwork, customer service, and product quality is key to my success.

Experience

Sales Manager 01-Mar-2001 - 01-Oct-2015

Dreyers of Idaho/ Nestle

Managed Salesman, Drivers, and Merchandisers.

Increased sales by $300,000 in one month thru marketing with Walmart.

Performed regular quality of service checks with grocery store managers.

Grew business by onboarding and creating new accounts for company.

Trained all new Salesman and Drivers to get their CDL licenses.

Drove success by praising and rewarding employees for positive job performance.

Established strong relations with Buyers and Managers in the Treasure Valley of Idaho for over 14 years.

Motivated and coached teams to help sustain a 17 million a year growing company.

Accomplishments

Continued to grow and maintain 14 years of sales revenue even during hard economic times.

As a Captain of reset teams, I widened the margin from competitors by 25%.

I was a major driving force for sustaining and growing a $17 million a year small distributor/ company.

Coached Salesman with thinking outside the box ideas so that they could reach their goal in sales and be part of the Million a year sales club.

Took away accounts repeatedly from competitors and replaced it with Nestle products and equipment.

Education

Brigham Young University 1989-90

General Education

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