Jacob Plumb

acvyw8@r.postjobfree.com

734-***-****

Summary

Wireless Sales Representative bringing almost three years of experience in retail and phone sale. I have

strong organizational, analytical, problem resolution and follow-up skills. I am skilled in exceeding sales

goals and company expectations by expanding client base and maintaining high standards of customer

service. I have an outstanding ability to figure out and solve problems of the most disgruntled customers.

Highlights

Driven

Strong sales-closer

Great interpersonal skills

Analytical problem solver

Superior communication skills

Clear and articulate phone manner

Cheerful and energetic

Dependable and reliable

Accomplishments

Won several awards for going about and beyond in all the metrics given by the RadioShack district

office.

Finished in the top ten percent for sales goals for all the employees in the district on several occasions.

Led cell phone sales in the store for the majority of my employment at Sop and Go.

Achieved many bonuses at Verizon for going above and beyond in sales.

Experience

American Cellular Verizon 04/01/15

Recommended and helped customers select merchandise based on their needs.

Made calls from a call list to get more business in the store.

Managed business accounts for the company.

Got more business into the store by many different means.

Cheers 11/01/14-01/01/15

Recommended and helped customers select merchandise based on their needs.

Exchanged returned merchandise for customers quickly and efficiently.

Traced down sources of special products and services to met customers special needs.

Stop & Go 01/01/14-12/01/14

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security

practices.

Recommended merchandise based on customers needs.

Facilitated monthly and quarterly physical inventory counts.

RadioShack 06/01/2011-01/01/2014

Recommended and helped customers select merchandise based on their needs.

Described use and operation of merchandise to customers.

Exceeded targeted sales goals.

Shared product knowledge with customers while making personal recommendations.

Learned about phones and plans of several different carriers to build customers confidence in my

recommendations.

Education

Online Learning 2009-

I have learned a ton of information between Khan Academy, Code Academy, You Tube, W3 schools, and

many other online learning resources. I have learned biology, chemistry, organic chemistry, physics, and

through linear algebra using khan academy. I have learned python using MITs open courseware. I have

learned HTML, CSS, JS, SQL, and PHP using W3 schools, and code academy.

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