Anne M. Frick

478-***-****

acvyrv@r.postjobfree.com

Skills

Accounts Receivable and Accounts Payable Processing

Periodic reporting of budget and variance presentation

Prepare and implement annual budgets

Microsoft Word, Excel, PowerPoint, Publisher, Windows OS Platforms, MacOS and Adobe Acrobat, Outlook

Bid out jobs

Interview and hire qualified staff

On the spot conflict and problem resolution

Self-motivated, time management, ability to prioritizing and organize

Loan / Broker Wolf (accounting software similar to Quickbooks)

AMSI (Property Management Software)

MRI (Property Management Software) Certified

Team Oriented

Detail Oriented

Paperless Pipeline (online electronic file software program)

Notary Public

Education

Colorado Technical University Online – Melbourne, Florida

Attended 2009 - 2010

Business Administration

Work Experience

Reception / Administration, 2012 - current

Manpower, Tropical Realty of Suntree, Snelling Personnel Services, responsibilities included but not limited to:

Answering and routing phone calls, message taking, setting and confirming appointments, greeting clients as they arrive, keeping reception, kitchen and conference rooms clean

Keep office supply inventory stocked and organized, ordered and price compared as necessary

Agent computer support and training of technical policies and procedures

Create, edit and maintain current forms and spreadsheets on business intranet

Generated correspondence, expense, marketing, sales and leads reports,

Coordinated travel arrangements and agendas

Maintained executives Outlook calendars

Provided administrative support to staff and agents as needed

Property Management, 1993 – 2011

Fickling & Company, Bernard Allison Management Services, MidAmerica Apartment Communities, ChrisKen II Property Management, Epoch Properties, Sevo / Miller Property Investors LLC, responsibilities and or experience included but not limited to:

Managed and leased at A, B & C class communities in Florida, Georgia & New Mexico ranging from 150 – 320 units

Managed 3 & 5-million-dollar community renovation projects

Prepare and implement budgets

Work with contractors, landscape companies, complete unit renovation specialist, painters, carpet cleaning companies, pest control & building engineers

Inspect buildings & grounds for cleanliness and safety

Develop marketing plans to raise occupancy, make contact with all website inquiries, present apartments, and provided follow-ups with all prospective residents

Provide exemplary customer service by creating a community atmosphere & follow all work orders to completion

Process property accounts receivable and accounts payable in excess of $200,000 per month, maintain high revenues and low delinquency

File evictions on delinquent accounts

Trained personnel at sister properties on property management software and collection strategies

Trained leasing consultants to present apartments and execute outside marketing

Develop and implement successful leasing renewal programs

Inspected apartments at move in and move out and process all move out paperwork

Conducted electronic and paper property file audits

Work with law enforcement and residents in community watch programs

Coordinate community events, including successful lease renewal parties, community pool, holiday and Super-Bowl parties,

References upon request

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