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Customer Service Administrative Assistant

Location:
Pompano Beach, FL
Salary:
25,000 to 30,000
Posted:
July 31, 2016

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Resume:

Fiona Hehli

**** ******* *****, ******* *****, FL 33073

C 954-***-****

acvyqd@r.postjobfree.com

D.O.B 08/24/1961

Arrived in the USA on a L2 visa 12/1992

Date of U.S. Naturalization: 09/16/2003

PERSONABLE AND MOTIVATED PROFESSIONAL WITH GOOD COMMUNICATION AND SUPERVISORY SKILLS

PRESCHOOL TEACHING EXPERIENCE

Profile

15 years’ experience in the classroom, working with 2, 3, 4, and 5 year olds

Experience in training, motivating, and supervising employees

Solid computer skills (Word, Excel, Outlook, PowerPoint)

Versatile team player, who can both support and deputize as required

Confident and helpful telephone manner

Ability to greet and assist any front office situation

Excellent interpersonal and customer service skills

A good communicator who has a desire to create an environment of productivity and interest

Reliable, punctual and detailed

Fast learner who approaches duties with an enthusiastic, cheerful attitude

Synopsis of Achievements

Proactive planning through careful inventory management led to notable decrease in wasted spending

Demonstrated ability to switch positions and support wherever needed

Defused parental situations and achieved positive outcomes

Ability to conference and meet with parents as well as other professionals

Managed Beauty Salons, with duties ranging from appointments, hair styling, stock purchasing and control, and staff management

Employment

Chesterbrook Academy 06/2013 to date

5520 Alexandra Blvd, Coconut Creek, FL 33073

Working with 1’s, 4’s and young 5’s

Assisting the lead teacher is all aspects of the classroom duties. With the younger children this included, diapering, feeding, and napping as well as working as a team with all the classroom functions and projects.

With the older children this included prep work, spear heading the art projects, working as a team in the classroom switching between either teacher to be leading the class. Assisting with the classroom goals, and objectives within the lesson plans and parental information.

Additional duties included, assisting at the front desk, greeting families and taking phone calls. Driving the school bus picking up children from elementary schools in the area, and driving the camp children during the school vacation camp on field trips.

Coral Springs Christian Academy Pre-School 08/2001 – 03/2013

2251 Riverside Drive, Coral Springs, FL 33065

Working with 2’s, 3’s, 4’s, and young 5’s

My role: I have been both the assistant and the lead teacher in the classroom. As assistant, my role was to support the lead teacher as well as being responsible for certain areas of the curriculum. As lead teacher, I brought in new units, implemented the lesson plans, and created teaching projects to compliment the units. I handled all situations and transitions during the day with the children.

Stay at home Mom 11/1995 – 08/2001

Receptionist/Administrative Assistant 04/1995 – 11/1995

All California Mortgage

Larkspur CA 94939

My role: Receptionist in an office with 8 mortgage brokers, during the housing boom in California, assisting in many support roles such as greeting clients, answering the phones, and maintaining the filing system.

Senior Hair Stylist - Aboard M/S Song of Flower 03/1993 – 04/1995

Seven Seas Cruise Operations

Singapore 1024 Rep of Singapore

My role: Hairdresser and manicurist to a large Japanese clientele.

Senior Stylist - Aboard 5 different cruise ships 09/1986 – 03/1993

Coiffeur Transocean (Overseas) Ltd

London, UK

My role: Hairdresser to an extensive and changing clientele.

Education

Ware College (College of Further Education) 1977–1979

(Equivalent of Community College)

Ware, Herts, UK

Studied: Ladies Hairdressing

City and Guilds of London Institute

Graduated with Distinction in Ladies Hairdressing

DCF mandated – 40-hour basic child care training

CPR training

FBI state and local finger printing clearance

Continued annual in service hours all completed

Central Florida Institute of Training

CDA Early Childhood Education Courses

Council for Professional Recognition

Child Development Associate – National Credentialing Program

Bachelors Degree: Trinity International University, Davie Campus

Majoring in Psychology and Minoring in Organizational Leadership

Graduated in May 2014

Clean and current driving license and reliable transportation

References Available upon request



Contact this candidate