Customer Service Administrative Assistant
Resume:
Fiona Hehli
**** ******* *****, ******* *****, FL 33073
*********@*****.***
D.O.B 08/24/1961
Arrived in the USA on a L2 visa 12/1992
Date of U.S. Naturalization: 09/16/2003
PERSONABLE AND MOTIVATED PROFESSIONAL WITH GOOD COMMUNICATION AND SUPERVISORY SKILLS
PRESCHOOL TEACHING EXPERIENCE
Profile
15 years’ experience in the classroom, working with 2, 3, 4, and 5 year olds
Experience in training, motivating, and supervising employees
Solid computer skills (Word, Excel, Outlook, PowerPoint)
Versatile team player, who can both support and deputize as required
Confident and helpful telephone manner
Ability to greet and assist any front office situation
Excellent interpersonal and customer service skills
A good communicator who has a desire to create an environment of productivity and interest
Reliable, punctual and detailed
Fast learner who approaches duties with an enthusiastic, cheerful attitude
Synopsis of Achievements
Proactive planning through careful inventory management led to notable decrease in wasted spending
Demonstrated ability to switch positions and support wherever needed
Defused parental situations and achieved positive outcomes
Ability to conference and meet with parents as well as other professionals
Managed Beauty Salons, with duties ranging from appointments, hair styling, stock purchasing and control, and staff management
Employment
Chesterbrook Academy 06/2013 to date
5520 Alexandra Blvd, Coconut Creek, FL 33073
Working with 1’s, 4’s and young 5’s
Assisting the lead teacher is all aspects of the classroom duties. With the younger children this included, diapering, feeding, and napping as well as working as a team with all the classroom functions and projects.
With the older children this included prep work, spear heading the art projects, working as a team in the classroom switching between either teacher to be leading the class. Assisting with the classroom goals, and objectives within the lesson plans and parental information.
Additional duties included, assisting at the front desk, greeting families and taking phone calls. Driving the school bus picking up children from elementary schools in the area, and driving the camp children during the school vacation camp on field trips.
Coral Springs Christian Academy Pre-School 08/2001 – 03/2013
2251 Riverside Drive, Coral Springs, FL 33065
Working with 2’s, 3’s, 4’s, and young 5’s
My role: I have been both the assistant and the lead teacher in the classroom. As assistant, my role was to support the lead teacher as well as being responsible for certain areas of the curriculum. As lead teacher, I brought in new units, implemented the lesson plans, and created teaching projects to compliment the units. I handled all situations and transitions during the day with the children.
Stay at home Mom 11/1995 – 08/2001
Receptionist/Administrative Assistant 04/1995 – 11/1995
All California Mortgage
Larkspur CA 94939
My role: Receptionist in an office with 8 mortgage brokers, during the housing boom in California, assisting in many support roles such as greeting clients, answering the phones, and maintaining the filing system.
Senior Hair Stylist - Aboard M/S Song of Flower 03/1993 – 04/1995
Seven Seas Cruise Operations
Singapore 1024 Rep of Singapore
My role: Hairdresser and manicurist to a large Japanese clientele.
Senior Stylist - Aboard 5 different cruise ships 09/1986 – 03/1993
Coiffeur Transocean (Overseas) Ltd
London, UK
My role: Hairdresser to an extensive and changing clientele.
Education
Ware College (College of Further Education) 1977–1979
(Equivalent of Community College)
Ware, Herts, UK
Studied: Ladies Hairdressing
City and Guilds of London Institute
Graduated with Distinction in Ladies Hairdressing
DCF mandated – 40-hour basic child care training
CPR training
FBI state and local finger printing clearance
Continued annual in service hours all completed
Central Florida Institute of Training
CDA Early Childhood Education Courses
Council for Professional Recognition
Child Development Associate – National Credentialing Program
Bachelors Degree: Trinity International University, Davie Campus
Majoring in Psychology and Minoring in Organizational Leadership
Graduated in May 2014
Clean and current driving license and reliable transportation
References Available upon request
Contact this candidate