Project Management

Jenish Shah. CAPM

acvyol@r.postjobfree.com 617-***-****

SUMMARY

I am an IT Engineer with hands-on experience in Project Management and Business Analytics having innovative problem solving ability and excellent communication skills at all levels within an organization. I have a proven track record for successfully managing multiple projects across industries (IT/Finance/Aviation/HR). EDUCATION & CERTIFICATIONS

Northeastern University, Boston, MA June 2016

Master of Science in Project Management

NMIMS University, Mumbai, India May 2014

Master of Business Administration in Technology Management Bachelor of Science in Information Technology

Certified Associate in Project Management (CAPM), Project Management Institute EXPERIENCE

Southwest Airlines, Dallas, TX Jan 2016 – Apr 2016 Learning Strategy & Analysis (Project Management) Intern

• Developed a project plan, communication plan, risk register, stakeholder register using MS Project and MS Excel for the Project Prioritization 2.0

• Assisted in the creation of a prioritization model for the Southwest Airlines University

• Researched, analyzed and developed a tool to help SWA U visualize their project portfolio using VBA

• Conducted interviews with multiple stakeholders to help efficiently redesign a training project

• Scheduled meetings, created agendas, documented meeting notes, and distributed it to Project Team in a timely manner Fiserv Inc., Parsippany, NJ Jun 2015 – Sep 2015

PMO Intern

Primarily focused on assisting in the creation and evaluation of documentation and training materials related to business process improvement.

• Researched and studied Capability Maturity Model Integration for development (CMMI) to aid in process and product improvement.

• Used MS Office to assist the team in content development and creation of business process materials including documentation, process creation activities, training materials and FAQs, etc.

• Developed work flows and business process maps using MS Visio

• Performed GAP analysis to standardize the Software Development Lifecycle (SDLC) across the business unit. M.Ramanlal & Co., Mumbai, India Sep 2013 – Jul 2014 Business Development Associate

• Responsible for identifying new opportunities across India

• Researched and developed a database to help the sales team approach potential clients

• Developed a customer satisfaction survey and analyzed data to improve business KPIs

• Efficiently gathered and prioritized the requirements from clients engage4more (India) Pvt. Ltd., Mumbai, India May 2013 – Sep 2013 Project Management Intern

• Successfully managed Corporate Talent Championship (CTC) across India with focus towards improving existing relationship with corporate & increasing the number of clients for maximum exposure and revenue

• Designed a website for CTC using WordPress 2.0

• Performed market research to assess potential participants and sponsors for different stages of CTC

• Coordinated with participants over mail/telephone, at different stages starting from explanation about the project, enquiry for registration, eliminations, payment etc.

Omnitech InfoSolutions Ltd., Mumbai, India Feb 2012 – May 2012 Technical Intern

• Designed and developed a Knowledge Management System using advanced Microsoft Office Suite tools, to assist the pre- sales team in capturing, distributing and effectively use relevant information in an efficient and structured way

• Assisted the team in reviewing and revising contracts from vendors TECHNICAL KNOWLEDGE

Software: SPSS, Intalio, E-Views, MS Project, SharePoint, MS Visio, MS Excel, MS Access Language: JAVA, JavaScript, C/C++, SQL, HTML, VBA

Contact this candidate