Human Resources/Industrial/Organizational Psychology

**** ********** ***, *******, ** ***** H 920-***-**** **********@*****.***

SUMMARY

A Human Resources, Talent Development, and Training Manager with over 10 years of progressively increasing experience augmented by a strong Master’s degree level education encompassing Industrial/Organizational Psychology, Human Resources, Human Services, and Business Management. Experienced in Talent/Performance Management, Teaching/Coaching, Recruitment/Selection, Training/Development, Payroll Administration, Benefits/Compensation Administration, HR Policy and Organizational Design, Contract Negotiation, SWOT/Gap Analysis, Personnel Management, and Strategic Planning. Sound knowledge of Labor Relations, Occupational Health and Safety, Equal Employment Opportunity (EEO), Americans with Disability Act (ADA), Fair Labor Standards Act (FLSA), Family and Medical Leave Act (FMLA), and other related labor laws. Proven ability to function as a Strategic HR Business Partner and develop and implement successful human resources management strategies to support corporate mandate.

Creative and innovative thinker with effective human resources management and goal-setting abilities combined with superior leadership, team building, communication, interpersonal, and presentation skills. Extremely self-motivated individual with the ability to excel in a fast-paced environment, communicate effectively at all levels, manage competing priorities, and adapt readily to new challenges.

HIGHLIGHTS

Result-Oriented

Hiring and Retention

Change Management

Training and Development

Employee Relations

Performance Management

ACCOMPLISHMENTS

Profound Self-Motivation

Exceeded Employers Expectations

Diverse Work History

Excellent Detailed Documentation

Acted as a “Go-To” Person for Challenging Issues and as the Primary Mentor for New Employees

Extremely Fast Learner Within Any Area of Study

EDUCATION

Current

08/2014-09/2016 Master of Science: Industrial/Organizational Psychology

University of Phoenix – Phoenix, AZ

Industrial/Organizational (I/O) Psychology coursework pertaining to the scientific study of human behavior in organizations and the work place, with specific focus on deriving principles of individual, group, and organizational behavior and applying this knowledge to the solution of problems at work

Current 3.31 GPA

August 2014 Bachelor of Science: Human Services/Management

University of Phoenix – Phoenix, AZ

3.65 GPA

SKILLS Statistical Software: SPSS

Human Resources Software: HRIS, PeopleSoft

Microsoft Office: Word, Excel, and PowerPoint

Typing Skills: Excellent

EXPERIENCE

04/2016 – Current Substitute Teacher

Parallel Education – Oshkosh Area

T910 – Teaching – Short Term Substitute Permit

Substitute teacher for Elementary/Middle/High School

In the absence of the regular classroom teacher to help students to learn subject matter and/or skills that are required for scheduled lessons and to provide meaningful instruction for assigned classrooms.

Carries out a program of study prescribed in the lesson plans left by the classroom teacher.

Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.

8/2011 – 06/2015 Human Resources Associate

Strategic Fundraising – Oshkosh, WI

•Addressed performance management concerns including counseling managers and supervisors on effectively addressing performance, conduct and/or attendance issues through coaching and progressive discipline.

•Reviewed and provided recommendations to managers/supervisors regarding disciplinary documentation.

•Led internal investigations including general complaints, and ethics line violations and completed reports documenting findings and closing out the investigation

•Trained supervisors and staff in employee relation areas, unemployment, mediation, ADA, and workplace modification requests

•Processed unemployment claims and represented the organization at unemployment hearings

11/2010 to 7/2011 CNA

Preferred Home Health – Oshkosh, WI

Efficiently followed care plans set forth by the RN within the allotted time given

BLS, First Aide and Choking, and Medication Certification

06/2008 to 10/2010 Lead Independent Living Assistant (LILA)

Homes for Independent Living – Oshkosh, WI

Realized a medication error prior to administering medication, which could have had grave consequences if administered to the consumer.

Exceeded the Director’s expectations in regard to Management Duties assigned as a Lead ILA

Accurately followed behavior plans, seizure protocol, and choking precautions in a calm manner.

BLS, First Aide and Choking, and Medication Certification

03/2007 to 06/2008 Personal Care Assistant

Helgesen Development – Janesville, WI

Exceeded expectations of client’s care by family.

Delivered solutions for maximizing the quality of life in the client’s home.

06/2006 to 01/2007 Dental/Surgical Assistant and Front Office

Southern Wisconsin Oral Surgery – Janesville, WI

RDA (Registered Dental Assistant)

Efficiently took and developed panoramic and bitewing x-rays

Assisted 3 surgeons with all procedures

Educated and answered questions patients had regarding pre and post op care

06/2004 to 06/2007 Server/Bartender – Trainer

Texas Roadhouse – Janesville, WI and Appleton, WI

Extremely efficient at multitasking under stressful environment

Trained new servers and bartenders

Amazing customer service skills

Positive attitude

07/2002 to 10/2004 Manager/Manager In Training

Hollister Co. – Appleton, WI

Accurately and effectively managed retail store

Conducted Interviews/Recruiting

Hired new staff for various positions

Accurately entered payroll information

VOLUNTEER Volunteer

HISTORY St. Elizabeth Hospital – Appleton, WI

Accurately and effectively distributed medication provided by the pharmacy to various units throughout the hospital in a timely manner.

High ability to follow orders if a medication was needed STAT by a certain unit.

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