Ralph L. Williams

acvylz@r.postjobfree.com

*** *. ******** **. #*****

Tacoma, WA 98448

M 206-***-****

Summary of Qualifications

Business Development Leader – Accomplished Executive with demonstrated success leading New Business Development in Manufacturing, and Transportation logistics organizations. Dedicated to building and motivating cross-functional teams that exceed performance expectations.

Fiscal/Operational Accountability – Proven track record of developing and managing within Operational Budgets, while achieving corporate objectives for growth and equitable Personnel Administration. Strong track record generating revenue and profit growth while leading start-ups and capital projects or directing turnaround operations. Demonstrated expertise in Profit & Loss statements.

Project Management – Adept at skillfully managing multi-site operations, joint ventures, new product development and New Business Launches while maintaining a strong customer focus.

Communication – Ability to interact effectively and productively at all levels and to represent the company to advantage in settings as diverse as negotiations with vendors and defending against personnel claims.

Areas of Expertise

New Business Development Safety Management Policies / Procedures

Project Management General Management Procurement / Leasing Multi-Site Operations Budget Management Vendor Negotiations

Supervision & Teambuilding Customer Service & Satisfaction Interviewing & Recruiting

Capital Expenditures Performance Management Quality Assurance

Supply Chain SAP LME

Professional Experience

Kraus Flooring and More.

Branch/Operations Manager 11/2015 to Present

Branch/Operation Manager. Complete oversight of branch operations including Warehouse, Shipping/Receiving and Will-Call staff. Responsibly for weekly reporting (Man-Hours, Lines Shipped and Cuts per Day). Also well as Month End reporting for the branch. Also responsible for reporting hours to Payroll (Bi-Weekly) and HR for Recruiting, Performance Reviews and Disciplinary Actions.

Interstate Distributors Co.

Fleet Manager 11/2014 to 11/2015

Point of contact for external and internal customers working directly with BNSF and Union Pacific railroads. Dispatching of Dray and Contract Carriers to customers locations for pickups and deliveries of loaded trailers and rail containers.

J.W. Logistics LLC

Logistics Manager 9/2013 to 11/2014

Complete oversight of the daily operations managing contracted vendors moving freight throughout the Western Washington, Spokane and Portland territories. Supervise, lead, coordinate and assist with the scheduling of fleet drivers according to the customers’ requests in compliance with company rules and DOT regulations. Responsible for all employees’ equipment and customers within the assigned area and enforcing company policies including state and federal laws and regulations. Also responsible for customer satisfaction and company profitability within the managed location while meeting company goals for Safety & Compliance, Customer Service, Financials and yearly Objectives.

I managed 7 L/H driver, 1 Ops Manager, 1 Dispatcher and 5 Vendors (28 routes).

Gate Gourmet

Operations Quality EH&S Compliance 8/2008 to 8/2013

Quality Assurance, EH&S Compliance Manager provides quality assurance and management of meal production and kitchen compliance with USDA, FDA, HACCP regulations. Perform internal monthly audits, root cause analyses and implement corrective action, coordinating the collection of samples for bio testing, unit management trainer. Manage employees performing activities in multiple manufacturing disciplines. Driving the companies EH&S program. Develops and executes business plans, Policies and Procedures, develops organizational and technical strategies. Acquire resources, providing technical management of suppliers and leading process improvements. Develop and maintains relationships and partnerships with customers, Stakeholders, Peers, Partners, Direct Reports and cross functional teams. Provide oversight and approval of technical approaches, products and processes. Manage, develop and motivating employees. Daily oversight of a crew driving safety, 5s, quality, cost, and delivery to meet program commitments. Scheduling of hours, performance appraisals, corrective actions, recruiting and department P&L accountability. In a Union environment.

I managed a team of 8 Janitors, 2 maintenance workers and 4 department Managers.

Goodwill of Seattle

Operations Manager 1/2004 - 7/2008

Direct management for a variety of services to include: Scheduling, Performance Management and Training, Operational Budgeting, Safety and Maintenance Program Implementation, Transportation and Logistics Management (Supply Chain), Vendor Relations and On-Boarding of new recruits. Design transportation plans and solutions. Provide program managers with the development of transportation plans. Identify requirements and business rules for third party freight audit and payment provider to ensure compliance. Identify enterprise wide requirements and business rules for third party freight audit and payment provider. Designing complex transportation plans and makes recommendations. Lead the development of transportation methods and freight optimization and conducts report out to program managers.

I managed 14 Drivers, 2 Dispatchers, 1 Attendant Donation Center Coordinator and 75 Donation Station Attendants.

Starbucks

T.O.P Coordinator/Transportation Supervisor 11/1998 - 11/2003

Managed the Commute trip Reduction program offering subsidized bus, ferry, and train passes to current and new partners at the corporate level. Other responsibilities included logistical support for traveling executives, program management and facilitating payroll deduction, audits, changes and terminations to partner participants. Effective daily and monthly communications ensuring that participants were well informed of current and upcoming changes in transportation, while maintaining the Facilities database of riders. Setting the weekly drivers schedules and assignment of routes. I arranged transportation for departments going on special event tours and learning immersions. I worked directly with outside vendor to negotiate the best rates while maintaining vendor relations with General Electric capital on for Maintenance, Warrant and Lease responsibilities.

I managed a staff of 10 shuttle and 2 cargo drivers.

Professional Development

1998 – 2014

L.M.E (Driver Management)

AS400

Dancik software

Kronos Workforce Central

ServSafe Instructor Certification

TSA Clearance

C.B.P. (S.I.D.A) Airport Access Clearance

Microsoft Office Suite

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