Jacqueline C. Dyer

Cell: 240-***-****,

acvyi3@r.postjobfree.com

Objective:

Seeking a position in the counseling field where I can utilize my experience, skills, and knowledge.

Skills, Knowledge, and Abilities:

Provide technical support, expert experience in maintaining operating systems and networks.

Strong organizational planning problem solving skills and customer service skills.

Strong MS Office and other computer software skills.

Knowledgeable of HIPPA and JCAHO regulations and guidelines.

Excellent management and leadership abilities.

Ability to manage and prioritize the daily work effectively.

Ability to communicate professionally concisely and effectively with internal and external customers.

Managing appointments, schedules, office arrangements, setting up calendars.

Provide travel arrangements.

Professional Experience:

Clinical Administrative Assistant: NorthTide Group LLC., 46020 Manekin Plaza, Suite 180, Dulles, VA 20166 (July 2016 -present)

Screens every NICoE patient for MRI and contrast/safety eligibility through extensive review of medical records.

Works closely with clinical staff for ordering of scans and communication of imaging results.

Assists with patient discharge by burning imaging discs for each individual patient.

Assists with patient scheduling, specifically for neuroimaging.

Compiles previous injury and imaging information for weekly neurobehavioral rounds.

Serves a research function through informed consent, training and source documentation.

Configures and manages the storage of data for multiple complex systems (Sleep Laboratory, Magnetoencephaolography, MRI and PET/CT data).

Assistant Counselor/Community Support Counselor: Langley Residential Services, Vienna, VA, (Feb 2016-present) (PT, EOW/E) Maureen/Stephanie 703-***-****.

Advise and Assist in daily living skills by assessing capabilities and testing.

Communicate therapeutic means of coping skills, example music, art work, aerobic exercise.

Establish and Implement individual development plans (IDP).

Educate on activities such as, banking, driving, medication management, instructing self-care.

Complete assessment tools in order to execute the proper assistance for clients.

PRN Unit Secretary, PT Rehabilitation Technician

Inova Health System, VA, (Jan 2007–March 2016)

Manage data continuously to improve care and practice to enhance outcomes of the patients.

Provided secretarial support to ensure effective maintenance of confidential patient information.

Provided prompt, efficient reception support for the unit (medical record filing, stock forms, answer phone/switchboard, process doctor/nurse orders for patient care, update control boards, print reports

Follow HIPPA laws for protecting patient privacy and processing correspondence for information.

Assist in direct restorative care and delegated formalized therapy tasks as assigned by program.

Take vitals, set up equipment, provide direction and instructions, and facilitate orders

Prepare Patient Scheduling, process therapist charges, discharge data, and pre-op data.

Order supplies, delivery supplies to patients, Inventory

Community Support Counselor,

Langley Residential Services, Mclean, VA, (Aug 2006-April 2008)

Advised and Assist in daily living skills by assessing capabilities and testing.

Communicated therapeutic means of coping skills, example music, art work, aerobic exercise.

Established and Implemented individual development plans (IDP).

Educated on activities such as, banking, driving, medication management, instructing self-care.

Completed assessment tools in order to execute the proper assistance for clients.

Community Integration Specialists

Service Source, Alexandria, VA, (June 2005-Aug 2006)

Improved daily living skills by providing work skills, such as store display setup.

Developed new techniques with behavioral therapist that improved skill building.

Provided direct care to clients with safe environment free of hazardous material.

Collaborated with intervention team and other health care to ensure client receiving optimal care.

Transporter/Volunteer

Diamond Transportation, Alexandria, VA July 2003-June 2005

Home Health Aide

Fort Washington, MD April 1999-2003

Data System Specialist

Patent and Trademark Office, Arlington, VA, November 1980-April 1999

Supervision and Project Leader for a team of 9+ contracting personnel, 4 Data Control Technician and other pertinent personnel.

Responsibilities included reviewing and recommending Classification Data System (CDS) enhancements/upgrades through detailed analysis of system usage statistics, new technology, and effects on existing system performance.

Develop and maintain detailed procedure manuals and comprehensive reference and user guides for CDS.

System reports regarding maintenance activity, usage, downtime, system backup, system tests, and system logs.

Provide Manual pages for microfiche copying

Updating Manual and Definitions for Folio views on Desktop Publisher using Interleaf 6.0.

Represent the Patent business area in various automation meetings, change control boards, and conferences with respect to CDS.

Running SQL Scripts on Oracle in order to extract data

Manipulating file data on Oracle using SQLPlus

Professional Qualifications:

Psychology

Bachelor Degree, Psychology

American Public University, (2014-2016)

Business Information Technology Certification

Associate Degree, General Studies

Northern Virginia Community College, (1997) (2014)

EPIC Certification

Inova EPIC Training Center, (2013)(2014)

NHA, Certified Medical Biller and Coder

George Mason University, (2013)

Certificate #F4M8Q3Q8

NHA, Administrative Medical Specialist

George Mason University, (2013)

Certificate #W2S6X6Z5

Certificate Personal Fitness Trainer

Expert Rating, (2009)

Certificate Physical Therapy Aide

Penn Foster June 2008

Other Skills:

Microsoft Office; 2013 MSOffice Suite; Windows 95, 98, and NT; SUN/Solaris UNIX Platforms, DOS and UNIX operating systems, Internet and HTML Language, UNIX-Vi Language, Oracle 8.0 Database Management, SQL*Plus, Developer 2000, Interleaf 6.0 Desktop Publishing; Harris 9300, IV Phase, Macintosh Plus Scanner, LaserJet Printers, CPT 8525, IBM PC, IBM Xerox machines, Fax machine, Sun Spark Station 20, and SUN 3150, Xerox, faxing, Computer, Email, Hospital Competencies, Typing, SQL Plus, Inventory, Product ordering, GECE IDX, USA, Track Net, Perl, EPIC Care, other software.

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