*************@*****.***
Objective
Using my previous range of Technical and recognition-worthy Client Relations skills, I am looking to become a creative and technical resource to your company while broadening my career spectrum.
Skills
Professionalism, Detail-oriented
Quality Assurance
Code/Regulations Validation Management
Conflict Management/Problem-Solving/Troubleshooting
Social Media Marketing
Creative Thinking
Promotions / Interpersonal Networking
Content Management
Active Listening/Team Player
Maintain Customer/Client Relations
PC Knowledge and Usage
MS Office Suite
Adobe InDesign
Printer Use
Rapid Learner
Work Experience
Field Technician at MasTech (DirecTV/AT&T Cable Contractor) (Feb 2016 – Present)
Top 20 Technicians for Customer Satisfaction and Accuracy
Travel Team Promotion: Atlanta (7/5/16)
Troubleshoot Customer Issues for over 100 Clients, weekly
Repair, Install, and Terminate the Cable, Internet, and Phone lines (CAT5, Coaxial, Ethernet)
Running aerial and ground drops
Media Technician at National Cable Security (Time Warner Cable Contractor) (Jun 2015 – Nov 2015)
Troubleshoot Customer Issues for over 200 Clients, weekly
Repair, Install, and Terminate the Cable, Internet, and Phone lines (CAT5, Coaxial, Ethernet)
Running aerial and ground drops
Client Project Management on a per project basis
Stocker/Forklift Operator at Home Depot (Feb 2015 – Jun 2015)
Customer Service/Client Relations
Operate the forklift to remove inventory of the truck
Stock shelves with inventory
Overnight Stocker at Wal-Mart Neighborhood Market (Aug 2014 – Jan 2015)
Departmental Team Leader (Overnight Shift)
Stock the shelves with inventory
Organize displays and shelves in the Store-front for a marketing perspective to initiate sales
Dietary Aid at Trinity Glen Nursing Agency (May 2012 – Jun 2014)
CPR certified
Prepared Meals for over 50 residents of the Nursing Home
Maintain Cleanliness Standards and Codes
Education
Simon G. Atkins High School (Biology Technology) Class of 2009
Guilford Technical Community College (Business Entertainment and Marketing) Continuing…