JOHANNA VILLAR
**** ****** ****** #** ********, NY 11233
*****************@*****.*** 857- 247-8225
HIGHLIGHTS OF QUALIFICATIONS
Bilingual - Fluent in Spanish and English
Excellent ability to provide special services to customers based on their needs
Organized and detail-oriented
Able to work independently and with others
Motivated and enthusiastic employee
PROFESSIONAL EXPERIENCE
SAVVY STAFFING SOLUTIONS LLC LEOMINSTER, MA
Recruiting Supervisor 04/2014 - 05/2016
Communicated daily with clients and candidates
Conducted face to face interviews and assessments
Executed background, reference checks and personnel paperwork
Managed employee relations
Led and trained team of staff
COMMONWEALTH OF MASSACHUSETTS FRAMINGHAM, MA
Property Clerk 12/2012 - 09/2013
Answered general questions and inquiries from customers and quickly and professionally addressed any
complaints
Provided polite and efficient service to customers; Determined each customers' individual needs and services that met their needs
Filled the applications for customers and replacement orders
Created new files for new customers and organized them alphabetical order
Prepared the monthly inventory of orders that came in; Organized the merchandise and kept track of every piece of merchandise given to customers
DEBBIE STAFFING DEVENS, MA
Supervisor 04/2005 - 07/2011
Filled out applications for employees
Scheduled interviews for employees; Prepared schedule worksheets and trained employees with safety equipment
Performed general office duties such as data entry, filed, opened and sorted mail, ordered supplies, and answered phone calls
Demonstrated caring, sensitivity, and professionalism when dealing with difficult situations
Worked as a member of a team with a goal of assisting employees to achieve the best possible performance quality at work
Provided regular rounds throughout the building, oversaw the rule compliance, set limits of professional appropriateness and provided assistance as necessary
EDUCATION & CERTIFICATIONS
Commonwealth of Massachusetts
HiSet Equivalency Diploma
STRIVE
Computer Certificate
Cosmetology Vocational School
Cosmetology License
Drake Institute
Secretarial Administration Certificate
Framingham, MA
2014
New York, NY
2012
St. Croix, US VI
1995
Jersey City, NJ
1992