Scheduling Assistant. Events assistant General Assembly
Resume:
NIKI BROWN COVER LETTER AND RESUME
Dear Hiring Manager,
My name is Niki Brown and I would like to apply for the position as advertised.
I consider myself a personable and well organized assistant with skills in multitasking and prioritizing a heavy workload. I believe those skills to be necessary for any multi pivotal administrative role in an organization. I am confident I can provide the service you are looking for. I have strong experience of working in a team environment. I also have good knowledge of international affairs.
I also have a background in finance and multi tasking different projects.
I work as a Scheduler/Executive Assistant for Maryland State Senator. I work in a fast paced environment that requires high level of organization and attention to detail. My assignments include: maintaining both the daily and long term schedule for the Senator, answering calls and emails on his behalf, maintaining large databases of contacts and donors, basic bookkeeping, and managing social media accounts and the databases of contacts for several organizations in which he is involved.
I am also the primary staffer for the Italian American Democratic Leadership Council (IADLC) and 21st Century Democrats group. I am presently preparing both events for the DNC and have active responsibility for promoting the event, Beyond these groups, I assist on the Senator’s campaign for his other cconstituent fundraising campaigns across Maryland PGC.
I recently hosted two events in Philadelphia as part of the DNC schedule of events. I administered credentialing requests for these organizations.
I am happy to discuss my current job in further detail.
Previous to this I was employed as a clinic coordinator for a psychiatric outpatient clinic in MD. I coordinated two clinics and managed the remote administrative staff members. I overseen the scheduling of the clinics and maintained the scheduling software. I had responsibility for new hires and for training staff. I also coordinated inductions for therapists who were new hires with the clinic. Maintaining the facilities of the offices and to maintain all requirements for supplies and furniture for the clinic(s). I monitored the flow of the clinic in Kensington and an additional clinic in St Mary's County.
I had responsibility for the logistics and maintaining income charts for retainers and posted fees.
I hosted weekly conference calls with remote staff to discuss clinic matters. Every month, I travelled to the Southern Maryland clinic, for a clinic meeting.
I was employed with the clinic since May 2014 and left in March this year.
I look forward to hearing from you.
Please see my resume below this cover letter.
> RESUME > Personal Objective > To work in a more creative industry.
> I am confident that my experience to date, qualifications, skills and personal attitude are a positive contribution to an organisation. I possess abundant transferrable skills from working as an Office Manager, in Edinburgh, Scotland. There, I was employed with PPCA Town Planning Consultants for over twenty years. An example of my skills would be my experience of organising and managing a professional private practice with various deadlines and responsibilities, along with my financial skills and excellent people skills.
> Skills > MS Office 2010 (Outlook, Word, Excel) > MacOffice > Internet > Sage Instant Accounts > Quikbooks (basic) > Photoshop (basic) > EZ Claims > RingCentral > Dropbox > Dr Chrono Medical App > Google Drive/Docs > Dreamweaver > Mailchimp > Filemaker Pro (beginner) Eventbrite > Experience
> DC NW > Executive Assistant > March-present > Maintaining executive Calander, including complex and high profile meeting requests. I can discuss in further detail. > > Kensington, MD > Start Date: May 2014-March 2016 > Job Role: Clinic Coordinator > > Maintaining the scheduling of the Provider calendars making sure the daily spaces are productively filled with DX and CPT codes for billing purposes. > Gathering acquisition data call statistics > Managing the scheduling team > Creating google drive folders > Insurance verifications to determine benefits > Attendance at provider bi-weekly meetings > Providing clinic appointment status stats > Arranging pharmacist rep lunches > Overseeing intakes and verifications > Developing and implementing policies > Other ad hoc duties > > > Kensington, MD > Start Date: August-May 2015 > Job Role: Front Desk Co-ordinator > Answer patient enquiries for new appointment. Upload Intake forms to database. > Arrange follow up appointments > Arrange Co pays on Quikbooks. > Prescription refills > Scanning mail and distributing to senior staff. > Reporting weekly stats to Manager. > > > > Employer: MZed (Monte Zucker Education) > Location: Kensington, MD > Start Date: Feb 2014-11 August 2014 > Reason for Leaving: Business relocated to South Carolina > > Job Role: Office Manager and Executive Assistant to Owner and Marketing Director > Duties & Responsibilities: > > Answering enquiries from customers re ticket supplies and Tour details. > Maintain and update Prestashop and Shopify accounts with tour tickets and refunds. > Assist owner with sponsor proposals and issue agreed proposals in PDF for signature > Responsible for bookings of international Photography Masterclasses. Booking accommodation and itinerary for guests. > Maintain itinerary of gear list for Tours. Arrange cross shipping of any additional requests for further gear requirements from Sponsors – including Rode Microphones – Manfrotto gear etc. > Issue pre attendee and thank you emails to attendees (using MailChimp). > Daily review of Sales Stats > Email Tour Manager with record of attendees for each City stop throughout the Tour. > Maintain staff holiday and absence calendar > Update back end of tour web pages with Sponsors and Venue details > Creating Discount codes on Prestashop > Sending out Email blasts using Mailchimp > Reviewing Tour specs on Filemaker > Deal with Insurance for General Liability requirements > Pay in checks and keep chart of monthly expenses. > CPT codes for billing/follow ups. Keeping daily track of incoming requests via Ring Central centralising system. Maintaining strong ethic of confidentiality at all times. > > > Employer: G’Day Pet Care > Post: Dog Sitting Services G’Day Pet Care franchise > Location: Cambridge, MD > Start Date: Jan 2013-December 2013 > Job Role: Dog walking and pet sitting. > > My first job in the States was to actively own and run a small pet care business and I acquired a small database of clients. The location I was in was very rural and comprised mostly farms. I enjoyed the walking and sitting for neighbors dogs. I marketed my services through visiting local vets in the peripheral areas of Cambridge, and managed to connect with more clients. I relocated to Bethesda, MD as I had a job offer there working for a entertainment business. Therefore the pet sitting was wound down. I still occasionally pet sit for friends as I am always a dog's best friend! > > Employer: Chartered Town Planners and Landscape Architects > Location: Edinburgh > Start Date-End Date: 1989-October 2012 > Job Role: Office Manager/Executive Assistant to Directors > Reason for Leaving: Moved to USA in November 2012. > Duties & Responsibilities: > Finance and accounting skills/responsibilities: liaising with company insurers for all insurance purposes from Office Contents to Professional Indemnity, managing the office accounting system; weekly staff timesheets, VAT online submission, profit and loss, cash flows based on income from fee projections against actual income, issuing reminders for outstanding fees, etc. Dealing with reconciliations; purchase ledgers; invoicing clients. Reviewing fee structure for internal purposes. Discussing “what if” financial scenarios at management meetings on cash flow issues and business development requirements. > Excellent client service execution; liaising with consultants, booking consultants onto projects, organisation of documents for consultations, collation of documents for inquiries and lodging to reporters at Scottish Government and to the Regional Council(s). Advising clients of timeframe of their submissions and notifying of any sub contractor changes within the team. The company held an extensive high profile client list including Sir Tom Hunter’s firm West Coast Capital for which PPCA had a pivotal role in gaining the permission for West Coast Capital for a major housing development on the outskirts of Edinburgh in Winchburgh. > Staff management skills; arranging regular staff assessments, organising attendance to any relevant courses (eg, Continuing Professional Development), organising Health & Safety regulations and maintaining employee holiday rota. > Excellent organisation, communication and negotiation, and time management skills; I was responsible for all logistics involved with relocation of the firm to another service area. Making various visits to available premises and negotiating the legal documentation and the schedule of dilapidations of premises, and the final costs involved throughout the process. > Administrative duties; Running and maintaining the “live” numerical job number system. Backing up and archiving superseded jobs. Create new monthly job sheet with update on job and work progress. Creating sub folders within current jobs created by multi-disciplinary charette meetings, preparing agendas and minutes for board meetings with the Directors and Associate Director, scheduling subscriptions for the Planning Law Encyclopaedia and statutory material, updating InDesign and Autocad subscriptions. Keeping diary records of relevant deadlines for local plan objections and time extensions for applications, keeping list of current/expired jobs up to date, obtaining relevant subscription material from Councils and the Planning Exchange. Moving boxing to and from Iron Mountain Storage facility. > Diary Management: make independent decision on timeframe and estimating length meetings will last, in absence of Directors and Managers being in the office to arrange any client meetings. Effective juggling of three separate calendars. Making enquiries about who is to be invited to meetings in absence of Directors. Preparing agenda based on file caseload in its present form, i.e. job timeframes maintained in orderly manner and kept up to date. > Scanning and Storage to Electronic Filing System: arranging for storage of job numbers no longer extant. Responsible for storing files externally; maintaining the storage list; server files stored and converted to e-files; instructing shredding of files, reviewed every 12 months. Moving boxing to and from Iron Mountain Storage facility. > Experience of events and training management; responsibility for arranging client parties, and responsibility for training for current employees. I also arranged the firm’s events for clients, which involved designing invitations through to sending out and tracking the RSVPs. Liaising with the guests and interacting with them, alongside communicating to the caterers and being able to execute welcome-depart instructions throughout the event. > > > > > > > Employer: Movie Central, > Location: Dumfries-shire, Scotland > Start Date: March 2012-May 2012 > Duties & Responsibilities: > Secure on line leads sourced for an online Movie Central website. Reviews on new release movies issued with paid advertisements. Commission based. > > Employer: Ford Motor Company > Location: Edinburgh > Start Date-End Date: October 1998- July 1989 > Job Role: Administration Assistant > Duties & Responsibilities: > Administration duties: sending out marketing leaflets for the launch of new vehicles, car static returns for the showrooms, occasional trips to the Head Office in Essex > Reason for Leaving: To take up the initial role of P.A at Chartered Town Planners and Landscape Architects. > > Employer: Prontaprint > Location: Stafford Street, Edinburgh > Start Date-End Date: July 1988-October 1988 > Job Role: Graphics Assistant > Duties & Responsibilities: > Executing excellent customer service: dealing with customer orders both over the telephone and face-to-face, > Technical skills: arranging desktop imaging and copying for advertisements. > Reason for Leaving: Redundancy due to firm closing. > > > Voluntary > LGBT Health and Wellbeing > Location: Edinburgh > Start Date-End Date: 2004-2005 > Job Role: Voluntary Events Assistant > Duties & Responsibilities: > Organisation, communication and time management skills: arranging book clubs and art exhibition events for newcomers, leaflet distribution for upcoming events. > During my time here I also completed a training course in Diversity in the Community. > Reason for Leaving: End of voluntary placement. > > > Qualifications > > > Name of Institution: Rusland College B/T 1, Bath, England UK (Distance Learning). 2004 > Qualifications Achieved: > Diploma in Psychology > > Name of Institution: Tynecastle High School, Edinburgh, Scotland UK 1984-1988 > Qualifications Achieved: > H-Level Art & Design > O-Level Art & Design > O-Level Mathematics > O-Level English > Scotvec Module: Interpersonal Development 1 & 2 > > > > > > What Can I Bring To Your Organisation? > > Relevant experience of organising and managing an office. Also applicable experience of organising and allocating training. > Valuable experience of financial and budgetary responsibilities. > Experience of a management role, with the ability to work unsupervised and also lead a team to meet objectives. > Well-exercised customer service and people skills. > A current full US driving license. > Excellent IT and typing skills, including a working knowledge of MS Office applications and office management applications. > > > > Hobbies & Interests > > During my free time I enjoy listening to live music, painting and drawing, walking my Chow Chow and Chihuahua; cycling. While I lived in Scotland, I assisted with the Royal National Institute for the Blind (Scotland), a UK based charity that assists visually impaired people get mobility through specially trained dogs being their visual guide. I volunteered on helping the dogs to have a break from being a working dog. I provided special time for the dog to leave its duty as a guide dog and allowed it to have fun and exercise. > > I have a keen interest in animal welfare and have frequently looked after friends and relatives pets when they needed someone who they could trust to care for their pets when they were away. > > While living on the Eastern Shore I volunteered at Baywater Animal Rescue and I attended the Wednesday morning artists group for Dorchester Arts Center, which involved assisting with a window display for the Land Sea and Sky features works from the Inuit art collection of Tilghman Island residents. > > > References > Peter Allan, 35 Craigleith View, Edinburgh, EH4 3JY Scotland, UK > **********@***************.**.** > > Iain Gordon, EQ Accountants, 64-68 West High Street, Forfar, DD8 1BJ, Scotland UK > ****.******@*************.**.**
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