Customer Service Accounting

Genice Lynch

**** **** ****** *.*. #* Washington, D.C. 20002

202-***-**** ************@*****.***

mailto:************@*****.***

mailto:************@*****.***

Professional Experience

Walton & Green Consultants - Washington, DC

Accounts Payable Specialist 2014-Present

Scan payments and revenue/expenditure documents and organize supporting documentation into Kwiktag

File documents for agencies in alphabetical order and by fiscal year

Process batch balancing and transmittal

Prepare soar journal vouchers and revenue expenditure documents for processing

Prepare and review journal vouchers/entries

Reconcile bank statements

Responsible for logging in and routing invoices

Provide support for audits as directed by supervisor

Ability to effectively work independently and in a team environment

Perform other duties as assigned

TFC Consulting, Inc. – Rockville, MD

Accounting Technician 2011-2012

Processed invoices for disbursement through United Financial Management System (UFMS)

Verified supporting documents and compared them to the original contract

Three way matching for invoices

Created and emailed daily outstanding invoice reports to appropriate contracting officers for resolution

Partnered with Contracting Officer and Technical Representatives (COTR) for invoice approval

Resolved discrepancies with vendors and respond to vendor calls

Researched outstanding invoices and sent notification to contracting officers

Supported year-end closing process by preparing accrual documents

Performed other duties as assigned

Demonstrated effective decision making and problem solving

Carter Consulting, Inc. – Rockville, MD

Accounting Technician 2006-2010

Audited military relocation invoices, traveler invoices, and public vouchers for payment through the Delphi (Oracle) System

Audited and processed invoices/freight bills for vendor payment

Three way matching of invoices

Prepared direct deposit forms for Automatic Clearing House (ACH) payments

Made necessary correction to invoices on daily hold reports

Processed payments from the general leger

Reconciled billing account, credit cards and invoices

Respond to internal customer and vendor inquiries in a timely manner

Maintain files and documentation thoroughly and accurately in accordance with established procedures

Perform other duties as assigned

Wachovia Bank – Alexandria, VA

Rover Service Banker 2001-2006

Assisted clients to open accounts

Acted as Manager in various branch location

Assisted clients to identify financial need/provided information for mortgages, loans, and credit cards

Informed clients of investment opportunities and provided personal budgeting assistance

Maintained computer profiles on clients

Provide excellent customer services

Perform other duties as assigned

EDUCATION

Woodrow Wilson High School – Washington, DC

Keystone Job Corp Center – Drums, PA

Clerical/Business Certificate of Completion

CERTIFCIATIONS

Association of Government Accountants/Effective Communication in the Workplace

Wachovia Bank/Shared Success Awards (5)

Wachovia Bank/Capital Region Leadership Award (2)

COMPUTER SKILLS

Microsoft Windows including Outlook, Excel, Word; Kwiktag Scanning System; Unified Financial Management System (UFMS); Delphi (Oracle) - Accounting System; GovTrip Accounting System; E-Flow System Scanning System; Momentum- Banking System; CORE Accounting System

References available upon request

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