Front Desk Administrative Assistant

Ruth Carter

*** ***** ******, ******, ** ***** 978-***-****

SUMMARY OF QUALIFICATIONS

Earned an Associates Degree in Business Administration. Proficient in Microsoft Word, Excel, Access, PowerPoint, Publisher. Able to type 50 wpm. Experienced office professional with excellent organizational and communication skills. Fluent in English and Spanish.

RELATED WORK EXPERIENCE

Lowell General Hospital-Lowell, MA 2009-2014

Scheduling Secretary (Operating Room)

Answered multi-line telephone system.

Took messages.

Scheduled operations.

Coordinate operations with Anesthesiologist.

Maintain on-call schedule.

Front Desk Receptionist (Radiology Department)

Answered multi-line telephone system.

Took messages.

Checked patients in and out for Radiology services.

Registered patients if not pre registered.

Took co payments.

Telephone Operator

Answer computerized telephone switchboard and transfer calls to appropriate departments.

Follow emergency procedures for codes and all other emergencies.

Maintain log book for all codes and emergencies.

Answer questions.

Inform medical and nursing staff of in-service schedule.

Snelling Personnel-Chelmsford, MA (Temp) 2008-2009

Front Desk Receptionist (Lincoln Tech)

Answered telephone switchboard.

Directed students and potential students to proper financial and career advisors.

Assist potential students with enrollment and financial aid forms.

Banquet Server (DoubleTree Hotel)

Cleaned room and set up tables.

Set tables for formal functions such as weddings or conferences.

Served food and drinks.

Cleaned up after function.

Lowell Community Charter Public School-Lowell, MA 2007-2008

Substitute Teacher/Front Desk Receptionist

Followed absent teachers’ lesson plans.

Monitored students’ behavior and disciplined students.

Operated telephone to take messages, answer questions and transfer calls.

Greeted visitors, determined the purpose of their visit and directed them to the proper place.

Collected and sorted the mail.

Signed students in and out of the school.

Lowell Central Electric Company, INC 2005-2006

Administrative Assistant

Assisted owner with all day-to-day tasks.

Maintained and filed all company records, electronically and written.

Prepared and processed company payroll.

Corresponded with customers, handled complaints and answered questions.

Ruth Carter 978-***-**** page 2

Community Teamwork, INC-Lowell, MA 2004-2005

Intake/Certification Assistant (seasonal)

Completed intakes on customers applying for fuel assistance.

Determined eligibility after collecting all required documents from customers.

Updated paper and computer files daily.

Greeted customers entering office. Assisted accordingly.

Answered multi-line telephone system, took messages and scheduled appointments.

International Institute-Lowell, MA 2003-2004

Legal Assistant

Operated telephone switchboard, transferred calls, took messages, answered questions and scheduled appointments.

Assisted president of organization with research and day-to-day tasks.

Guided clients through immigration process and assisted them with all necessary paperwork.

OTHER EXPERIENCE

Department of Children and Families 2015

Foster/Adoptive Parent

Family Day Care Provider-Lowell, MA 2006-2007

Childcare Provider

EDUCATION

Middlesex Community College-Lowell, MA

Earned Associates Degree in Business Administration. Was on Dean’s List from 2000-2002.

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