Customer Management

ROBERT WINCEK

*** ******** ******, **********, **. 01201

Cell: 413-***-****

*********@*******.***

I have 25+ years in the Construction/Home - Improvement Trade. Like most, I started from the ground up. From carrying windows and cleaning for a local window company to eventually owning my own company. I also have culinary skills and am as meticulous in cooking product as I am installing green building products. Due to personal reasons I have scaled back the business to eventually close upon gainful employment. I also have substantial experience in the Culinary Arts, starting in the family catering business to having worked in multiple restaurant situations from fine-dining to corporate cafeteria and off-site events. CULINARY CERTIFICATION: HOTEL/RESTAURANT MANAGEMENT 1989 Berkshire Community College, Pittsfield, MA, United States of America ASSOCIATE OF ARTS: BUSINESS/PARALEGAL 2017

Berkshire Community College, Pittsfield, MA, United States of America 02/2003 to 11/2009

GEORGE PLATT (BUILDINGS OWNER)

Pittsfield, MA

Property Management

* Maintain multiple units, including seasonal landscaping, snow removal, apartment turn-overs,A-Z remodeling, interior/exterior. Building care and maintenance, repairs as needed. On-call. 04/1999 to Current

WEATHER-TITE EXTERIORS

Pittsfield, MA

Owner/Operator

* Responsible for sales of home improvement products and proper installation or renovations of customer's orders

(interior/exterior). Also performed various jobs from Siding, Windows, Roofing, Trim Work, Framing, Drywall, Painting, Ceramic Tile, and Flooring. Three and four-season additions built from the ground up. Modular Home button ups, new home subcontractor work, including panelized homes. Responsible for maintaining a reliable crew and payroll. 05/1996 to 10/2008

WINDOWS BY THE THERMO-EXPERT

Pittsfield, MA

From laborer to Foreman

* responsible for work on customer contract orders

* picking and packing daily job materials

* liaison between customer and company owner

* responsible for customer satisfaction and warranty completion

* collect balances owed upon completion

* Successfully led key projects which resulted in company advancement

05/1990 to 01/1996

VARIOUS LOCAL RESTAURANTS

Lenox, MA

Line-Chef

*1990 - 1992 Cranwell Resort - worked and mentored under Chef Cardillo

*1992 - 1995 Trattoria Ill Vesuvio - worked under Chef Beadles

* other local restaurants during tougher business times(will explain)

*1984 - 1996 C & J Caterers (family business)

*contract caterer for Pittsfield Elks Lodge #272

SUMMARY

EDUCATION

EXPERIENCE

* Culinary certification from Berkshire Community College 1989

* Member Pittsfield Elks Lodge 272

* Member Polish Community Club

* Youth baseball coach 2001 - 2009

* Vice - President West Little League 2007 -2009

* Volunteer Special Olympics/Winter olympics/Downhill Jiminy Peak

* Mike Barcus-friend/on-call employee (413) 770 - 6728

* Mark Moriaty/former customer (413) 448 - 7952

* Tony Cimini/former employer/subcontracting (413) 329 - 7962

* Jim Hasset/former customer (413) 464 - 8332

* Brian Duval/friend & former co-worker (413) 446 - 8082 ACCOMPLISHMENTS

REFERENCES

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