Carrie-ann Sandefur,
**** ******* ***. ***** ** *2926
*************@*****.***
Professional Overview
Committed and motivated Administrative Assistant with exceptional customer-relation, communication, computer and decision-making skills. Strong work ethic, detail-oriented, professional demeanor and great initiative.
Proficient in
Microsoft Office,
Excel
PowerPoint,
Peachtree
Quicken
Adobe
Point of sale
10-key proficient
Skill Force
Administrative operations
Skilled in QuickBooks accounting software
Business correspondence
Filing and data archiving
Filing/Editing patient charts
Inventory systems
Dispatch
Employment/
Teletech 04/08/16-present
Booking.com
Customer Service Executive - Rockledge, FL
Developing customer relations through telephone contact and email
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects
Teletech 07/17/15-01/29/2016
Health Insurance Agent
Top producing Sales Agent
Licensed Insurance Agent in 49 States
Developing customer relations through telephone contact
Providing Health insurance policies to both Medicare and Under 65
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects
Jaguar Technologies Inc. 07/07/14-06/04/15
Dispatcher
Developing customer relations through telephone contact and Technician activity.
Increased customer loyalty through providing on going support.
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.
Attorney Roy Kadel. 02/2002-01/10/2011
Office Administrator
Supported Attorney through personal document management, calendar organization and collateral preparation for meetings.
Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.
Processed accounts receivable and accounts payable.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Steve Gun Shop 02/2007-06/2009
Assistant Office Manager
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Performed accounts receivable duties including invoicing, cash application, researching chargeback’s, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.
Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
Oversaw inventory and office supply purchases.
Maintaining all Legal government documentations.
Ratech Aviation Services 06/2003-02/2005
Office Assistant
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Processed accounts receivable and accounts payable.
Liaised with vendors to order and maintain inventory of office supplies.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Coordinated all department functions for team of 5 employees.
Oversaw inventory and office supply purchases.
Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
Education
Cocoa High School
High school Diploma
Walter Butler Computer Program
Certificate Microsoft Office Advance
Certificate
Six Sigma White Belt
Six Sigma Yellow Belt
Licensing
2-40 Florida Health Insurance
Health Insurance Licensed in Multiple States