Customer Service Representative
Resume:
SHAWNE RENEE JONES
** ******* *** ******** ****, Ga. 31324.. jonesshawne3@gmail
OBJECTIVE
My objective is seek employment in a setting that will give me extra, at the same time, allowing me to add to sustain enlargement, and achievement of the organization and team.
EXPERIENCE
Rice management entertainment and Lounge
Human Resources management and director
Duties included but not limited to hiring and terminations. I arranged and provided all in-service training. Later performing Logistics when seeking new locations for business adding the dollars-and-cents
March 2011 to present
New start Health Care
Staffing coordinator
New start Healthcare Corporation specifically provided care for spinal injury patients with 9 housing facilities and 167 privately paid clients it was my duty and responsibility to maintain coverage 24/7 over each client I later promoted to function as more as a liaison between client in various day-to-day business interactions and needs I was on call 24 hours a day 7 days a week in the event of an emergency or in the event someone called off
April 2005 to March 2011
Southern California Gas Company
Intermediate clerk typist / intermediate customer service representative
The Southern California Gas Company is the only utilities in the Southern California area for residential and business. Station and a service bureau I wasn’t intake customer service representative handling between 100 to 60 to 220 calls per day cars ranging from complaints extension request I was later promoted to high Bill investigative and promoted to train customer service Representatives
June 2003 to April 2005
Kaiser Permanente Hospital
Ward Clerk transcriber
I transcribe Physician’s notes and request directly from patients clinical charts initially started in the emergency room it was my responsibility to carry out all requests ranging from respiratory request admissions pathology reports Kentucky minimum investigations in preparation for police reports and also provide light office manager tutorial support I was later promoted to work in telemetry intensive care neonatal intensive care postpartum postmortem and later lending support to the Educational Department of the hospital
.June 1985 to June 2003
EDUCATION
John F Kennedy High School
Granada Hills California
Graduate class of 1985 GPA 3.0
Nova Institute of Health technology
3000 South Robertson Boulevard Los Angeles California 90034
I obtain a medical assistant license limited x-ray certification trained in medical billing and coding ICD-9 phlebotomy training with front and back office completed a three-month internship Aetna mental health clinic on Vermont Avenue in Los Angeles California
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