Colleen M. Rodriguez
Huber Heights, OH 45424
*******@*****.***
Objective
Recent Electronic Health Records graduate who is dependable, motivated, and trustworthy looking to obtain employment within the healthcare field.
Skills
ICD-9/ICD-10
●Medical Insurance
●Healthcare Standards
●Document Processing
●Registries & Statistics
●Medical Law & Ethics
●Medical Terminology
●MedTrak/MediSoft
Certifications
Certified Electronic Health Records Specialists
September 2014
Education
Miami-Jacobs Career College
Associates of Applied Science, Electronic Health Records
Graduation Date: October 2014
Southwestern College
Certificate, Medical Billing & Coding
Graduation Date: July 2006
Medical Business Solutions
Externship
July 2014-August 2014
Job duties included entering patient demographic information, setting up charts/cases, verifying insurance eligibility, terming expired insurance, inserting "notes" into patient charts, filing, working in MyCgs, MITS, MdLog, working in Excel, spreadsheets, medical necessity requests, inputting patient information for MCR/CMS appeal forms, Medicare reconsideration forms, and becoming familiar with Medisoft software program.
Heartland of Piqua
Externship
August 2014-August 2014
Job duties included filing orders, inputting information of face sheets from computer, alphabetizing patient orders, matching/organizing patient orders, assisted with setting up overflow charts and also new admission charts, filing of current charts, filing MAR/TAR, getting physician orders ready to file, filing telephone orders, combining of medication and treatment records, filing treatment records, current chart filing, filing influenza vaccine papers, assisted in closing/tearing down of residents medical records and also auditing discharge charts, filing of overflow charts, and assisted in coding of new patients.
Work Experience
Teleperformance USA Fairborn, Ohio
Outbound Telemarketing August 2000-May 2004
July 2006-May 2010
Work related duties included providing excellent customer service, making outbound calls to Bank of America credit card holders about identity theft protection, working with confidential information, responsible for customer inquiries, entering data from customers, communicating properly, and performing other related duties as needed.