Yvonne etzel

W

#** ***** **** ******

Aldergrove B.C. V4W 3S9

Cell phone: 778-***-****

email: acvx1d@r.postjobfree.com

Skills

Excellent customer service skills

Eleven years in a retail setting

Ability to handle tasks in order of importance in a very uncomplicated timely manner

Six years of experience in a warehouse environment

Outstanding communication and problem solving skills

Great ability to multitask in a very fast paced environment

Answer phones professionally and in a timely manner in a multicall center

Experience

May 2004 to March 2016

Safeway Pharmacy, Aldergrove B.C. Pharmacy Technician

Faxing doctors offices with prescription refill requests

Transferring prescriptions to other pharmacies

Controlling inventory by ordering on pharmaclik and rotating drugs by expiration and

sending expired drug returns back to McKesson.

Retail

Multitasking

Reading prescriptions

Typing prescriptions using the Kroll computer program

Learning the names of prescription drugs and where to find them on the shelves

Knowing what the medications are for

Counting out the drugs, signing off on and labelling the prescription vials

Building friendly, trusting relationships with the patients.

Asking for the Pharmacist to counsel on any new to the patient medications

Knowing where things are in the store as a whole in order to help the customers with

anything they may need

September 1996 to June 2002

Delta Controls, Cloverdale B.C. Receiving,Assembly, and Test Departments

Three years in the Receiving Department

In control of the ingoing and outgoing inventory

Also putting kits together for the Assembly Department

One year in Assembly putting product kits together

Two years in the Test Department as a product tester

Passes were sent of to be packaged and shipped

Fails were sent back to the Returns department to be fixed

Education

September 2003 March 2004

SprottShaw College graduated with honours in the Pharmacy Technician program

March 2004 May 2004

8 week practicum with Sprott Shaw College at Safeway in Aldergrove

September 2000 December 2000

September 2001 December 2001

2 night school semesters while working at Delta Controls

September 1992 June 1996

D.W. Poppy Secondary High school Grade 12 graduation

References

Safeway Aldergrove B.C.

Pharmacy Manager Sonia Manhas

Telephone : 604-***-**** ext #4

Delta Controls Cloverdale B.C.

Production Manager Alan Waddell

Telephone : 604-***-****

Hobbies

I love music of all kinds. I grew up in a very musical family. My grandma played the piano, my

dad played the accordion, my brother plays the drums, and I play the piano. I am in the process

of completing my Royal Conservatory level 8. Two more years and I will be able to teach piano.

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