Juan Uribe

Patient Care Coordinator - AcariaHealth

Orlando, FL

acvwye@r.postjobfree.com - 407-***-****

WORK EXPERIENCE

Patient Care Coordinator

AcariaHealth - Orlando, FL - 2015 to Present

• Responsible for answering call from patients that are wanting to refill there prescriptions and answer any questions

• Enroll member that call in to register for RxDirect so that they can start using their mail order pharmacy

• Take orders for member calling in to get the over the counter medications Patient Caller/Inside Sales

DaVita Pharmacy - Orlando, FL - 2014 to 2015

• Memorized the company's product and service offerings; contributed by communicating product benefits and providing excellent service.

• Enroll patients into the pharmacy

• Listen attentively to caller needs to ensure a positive customer experience.

• Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

Inside Sales Assistant

Bio Plus Specialty Pharmacy - Orlando, FL - 2013 to 2014

• Attracted and retained loyal clients by building reputation of integrity, knowledge and accountability

• Assisted patients with the maintenance of their pharmaceutical regimens, including renewal of medication prescriptions, insurance verification and approvals, and insurance coverage issues

• Analyzed marker and identifies opportunities

• Maintained detailed database of prospects and customers, documented sales calls to facilitate follow up Inside Sales Representative / Account Manager

Aetna Specialty Pharmacy - Orlando, FL - 2006 to 2013

• Performed intense research before launching product promotion campaigns.

• Conducted benefits analysis and researched savings opportunities for high-cost infusion drugs

• Served as a significant liaison between the company and the healthcare professionals

• Built successful business relationships with customers and healthcare partners

• Accomplished the company's long-term and short-term sales and referral objectives

• Served as liaison for medical offices, assisting with authorizations and copayment assistance plans

• Planned, directed and coordinated high valued projects within the Northeast Region Outbound and Inbound Refill Representative

Aetna Specialty Pharmacy - 2006 to 2006

- 2006

• Responsible for contacting and receiving calls from patients taking specialty medications

• Processed monthly refills on patient orders

• Placed special emphasis on keeping patients on treatment and answering inquiries regarding their therapy options

EDUCATION

Physical Therapy

Bethany College

1997

MILITARY SERVICE

Service Country: US

Branch: United States Marine Corps

Rank: Private

November 2003 to April 2004

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