Resume

Contact Details

Name:

Preferred Name:

Sandeep Kumar

Sandeep

Address: ** ********* *****,

Robina, QLD 4226

Mobile 044*******

Email Address:

Willing to Relocate:

acvwvq@r.postjobfree.com

Yes

Contact Preference: Text or Email ( Due to me working in Business hours without phone) Skill Summary

Non Technical Skills:

• An excellent telephone manner and communication

skills

• A high attention to detail and accuracy

• Intermediate computer skills

• A strong customer focus

• Ability to multi task

• A responsible and mature attitude

• A stable employment history

• A patient approach

• A friendly, polite and well mannered personality Computer Skills:

• Macromedia Dreamweaver; Intermediate

• Macromedia Flash; Intermediate

• MS Access; Intermediate

• MS Excel; Intermediate

• MS Office; Intermediate

• MS PowerPoint; Intermediate

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Other:

• Completed Ms Office Computer course with A grade in 2002.

• Completed Internet Explorer Computer course with A grade in 2002.

• Completed Desktop publisher Computer course with A grade in 2004.

• Completed Web Designing Computer course with A

grade in 2002.

• Completed Diploma in Multimedia with A grade in

2005.

Awards

• Bronze Award for giving Best Customer Service

• Employee of the Month from Genpact Pty Ltd ( Call Centre Position ) Employment History

7 Eleven Store

Start Date: Aug, 2014

End Date: Current Working

Position/Title: Store Manager

Responsibilities/

Achievements:

• Looking after multi store’s staffs and rosters.

• Customer Service, Solving all customers quarries, complaints and helping them for the best solutions.

• Warehousing and Problem Solving.

• Organizing back dock stocks and freezer stock and keep them well organized all time.

• Emergency Response, Security Alarms, System Checking and Inspections the work area for a safety purpose.

• Gap Scans, check, keep focus on stocks on hand and orders.

• Unpacking all the foods and check qualities and temperatures.

• Keeping records of freezer and refrigerator temperatures.

• Using RF devices, Identifying all technical and pricing issues and solve them according to procedure steps.

• Organizer all rosters for all staffs according to their convenient, having group meeting every week for

understanding all staffs problems and feedbacks.

• Identify any technical issue if it occurs and taking appropriate actions for solving that problem.

• Maintain OH&S.

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Atithi Restaurant

Start Date: Aug 2014

End Date: Dec 2014

Position/Title: Management (Family Business)

Responsibilities/

Achievements:

• Customer Service Focusing, Solving all customers quarries, complaints and helping them for the best solutions.

• Looking after budget and wages. Collect all invoices and supply to an accountant.

• Organizing all offers as well as sponsoring and putting a stall in events according to budgets.

• Keeping eyes on market and pricing as well as on gross profits as well as margin.

• Giving all staffs proper instructions and training when needed to improve better customer service skills.

• Keeping focused on back dock and every outgoing deliveries and incoming deliveries.

• Organizing back dock stocks and freezer stock and keep them well organized all time.

• Emergency Response, Security Alarms, System Checking and Inspections the work area for a safety purpose.

• Check and keep focus on stocks on hand and orders.

• Unpacking all the foods and check qualities and temperatures.

• Keeping records of freezer and refrigerator’s temperatures.

• Using Personal Protective Equipments at all time and also making sure that all staff’s uniform. Examples: Hair Net, Still Cap shoes and Hand gloves.

• Organizer all rosters for all staffs according to their convenient, having group meeting every week for

understanding all staffs problems and feedbacks.

• Identify any technical issue if it occurs and taking appropriate actions for solving that problem.

• Maintain OH&S all the time.

• Helping all staffs when needed.

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Education/ Qualifications

Institution: Australian National Institute of Business City/Country: Advance Diploma of Leadership and Management Completed: Current

Institution: Australian National Institute of Business City/Country: Brisbane, Australia.

Qualification: Diploma of Management

Completed: Nov 2015

Institution: Australian National Institute of Business City/Country: Brisbane, Australia.

Qualification: Cert IV in Business Management

Completed: March 2015

Referees

Ash Mikhail

Phone: 041*******

Organization/Position: Owner of 7 Eleven Store ( Robina ) Amzad

Phone: 043*******

Organization/Position: Owner of 7 Eleven Store ( Worongary ) Mack Patel

Phone: 042*******

Organization/Position: Owner of Atithi Restaurant

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