Human Resources Manager

Digna Rosanes Deleso

*** ******** ***** ****** *****: (63) 926–721–5121

Alfonso, Cavite 4123 E-mail: ****************@*****.*** Philippines

Career Objective:

Desire Senior Management Position in Human Resources – Human Resources Manager in a corporate or industrial setting.

Professional Profile:

Human Resources Professional with over 10 years of administrative and operational management experience in the fields of food production, manufacturing, hospitality, food service, retail, camp management and construction plants/ services. Real world experience in dealing and relating well to people from a variety of cultures and socio- economic conditions.

Core Professional Competencies:

•Compensation and benefits design/ administration • Employee relations

•HR policy and procedure development • Recruitment / Retention strategies

•Employee grievance systems • HR department start-up • Project management

•Multi-unit operations management • Discipline Issues • Personnel handbook

•Succession planning • Dispute Resolution • Available for travel and relocation Professional Experience:

OIC Visayas Operation - January 18, 2016 -present. Topserve Manpower Solutions, Inc. Cebu Branch Office

A Duly Registered Manpower Contractor. We specialize in sourcing, screening, deployment and HR Management of qualified personnel to suit our client's manpower requirements. We are a duly licensed Contractor for "Contracted Services". We specialize in warehousing & logistics, operations, aviation/ground handling, management support and janitorial services.

Responsible for all the Branch Commercial and Aviation Accounts operations within Visayas including Boracay and Palawan Area. Digna Rosanes Deleso Page Two

Professional Experience Continued

Camp Human Resources / Administration Manager, September 2011 – December 31,2015 Frontview Manpower Services, Co. Aden Services /Goldfields Project Mankayan, Benguet, Philippines

An international leading provider of Integrated Support Services. With over 21,000 employees throughout the world, we are now servicing numerous companies across Asia, the Middle East and Africa.

Responsible for all aspects of HR & Admin operations.

In-charge for all the operations of the Site in the absence of the Camp Manager Key Accomplishments:

Managed all pre-opening activities (e.g. staff recruitment, training, vendor relations, purchasing, equipment, operations.

Established strong client relationship and customer satisfaction.

Developed and delivered training programs to management and staff.

Implemented the use of the Hotel/Camp Management System software for operations.

Human Resources Officer, April 2010 – August 2011

4B Construction Corporation

Subic, Zambales, Philippines

One of the largest construction companies in Central Luzon that specializes in road construction and rehabilitation. Operates its own asphalt and concrete plants. Provides heavy equipment rental and trucking services. Currently holds a AAA license from the Philippine Contractors Accreditation Board (PCAB)

Hired as Human Resources Officer to oversee 3 plant and office facilities.

Reports to the President and Executive committee.

Directed Building security for all 3 facilities.

Managed Payroll administration.

Key Accomplishments:

Lead the transformation of company perception of bureaucratic HR function to value added service.

Significantly improved employee morale within two months of assuming office by providing additional benefits (e.g. annual physical exam, emergency loan and bereavement assistance).

Conducted extensive analysis of existing HR organization and developed business plan to update all policies, procedures, services, programs and operations.

Digna Rosanes Deleso Page Three

Professional Experience Continued

Rewrote employee handbook, revising outdated policies to ensure compliance and adding new policies to improve morale.

Fully developed and managed the creation of training systems to support successful I.S.O. certification.

Participated in the establishment of the company’s safety committee and was appointed as its secretary.

Operations Supervisor, September 2009 – April 2010 Chateau Hestia Garden Restaurant

Silang, Cavite, Philippines

A European themed 165 seat capacity restaurant nestled in the rolling hills of Silang, Cavite.

Managed the daily operation of the restaurant, bed and breakfast and two (2) delicatessen outlets.

Regularly monitored and assessed the level of service, product quality and guest satisfaction in accordance to the prescribed standards.

Ensured all financial reporting are maintained and accurate, including payroll and billing.

Assisted service staff to ensure superior guest satisfaction. Key Accomplishments:

Forged exceptional relations with guests, suppliers and other regulatory agencies.

Spearheaded the revival of the restaurant’s herb garden and established its own nursery for self-sufficiency.

Assistant Operations Manager, May 2006 – August 2009 Farm and kitchen Philippines

Antipolo, Rizal, Philippines

Local farm contractor for lettuce and herbs operating in the Southern Tagalog area.

Assisted the Operations Manager in planning, directing and coordinating the daily activities of the organization.

Evaluated operational reports and ensured compliance to all company policies and procedures.

Maintained an inventory of supplies and prepared records of various receiving and transfers.

Key Accomplishments:

Delivered a high degree of customer satisfaction and product quality, maintained a zero customer complaint track record to date.

Ensured consistent availability and prompt delivery of produce.

Participated in organizing the company’s social responsibility program. Digna Rosanes Deleso Page Four

Professional Experience Continued

Human Resources Supervisor, June 2003 – April 2006 Gourmet Farms, Incorporated

Silang, Cavite

Filipino owned and managed company that pioneered organic farming in the Philippines. Supplies organic lettuce and herbs; coffee and kitchen exclusives. Key Accomplishments:

Fostered an open door environment conducive to positive dialogue across the organization.

Interpreted policy and applied labor laws to various employee relations issues.

Conducted monthly dialogue with employees concerning: SSS / HDMF loans and contributions, mandatory individual leaves and HMO insurance issues.

Spearheaded implementation of direct deposit payroll for all employees.

Initiated conversion of all SSS and Phil health files and contributions to electronic format in coordination with the respective agencies to expedite submission and processing.

Human Resources and Administrative Assistant, October 1999 – May 2003 Gourmet Farms, Incorporated

Silang, Cavite

Key Accomplishments:

Established professional working relationship and rapport with national and local government agencies in the region 4A area.

Resolved conflicts between employees and insurance carriers.

Brought workers compensation into full compliance.

Served as the company’s representative to various government agencies and private institutions with regards to employee benefits and labor relations.

Was selected by management to help organize the company’s waste management committee and was tasked to communicate and instruct employees on the company’s recycling program.

Prepared committee reports and coordinated the sale of materials for recycling. Farm Supervisor April 1995 – October 2008

Gourmet Farms, Incorporated

Silang, Cavite

Digna Rosanes Deleso Page Five

Professional Experience Continued

Education and Credentials:

Bachelor of Science in Agriculture, Major in Animal Science, April 1995 Cavite State University, Indang, Cavite

Professional Development:

Basic Life Support and First Aid Training for Non-Healthcare Providers, July 2014

Advance Course for Managers, July 2012

Human Rights Orientation Seminar, July 2012

In-house Servsafe Training Course, May 2012

In-house Effective Leadership, May 2012

In-house Train the Trainer, May 2012

In-house Basic Occupation Safety and Health Seminar, April 2011

Advanced Executive Labor Seminar/Workshop for Management, conducted by the Asian Institute of Marketing and Entrepreneurship, July 2010 Professional Affiliations:

Member, Fund Coordinator’s Club, Pag-ibig Fund Baclaran and Bataan Branch

Volunteer, Philippine National Red Cross, Pasay Chapter

Contact this candidate