Cheryl Marcar

***** ********** ****** **., ******** City, OK 73142

405-***-**** acvwju@r.postjobfree.com

QUALIFICATIONS PROFILE

Administration: Provides exceptional administrative support to peers, supervisors and senior management. Success streamlining office processes to increase efficiency and improve service. Tracks financial data and accurately processes customer payments. Outstanding communication skills with ability to interface with employees, customers and vendors at all organizational levels. Continuously projects a highly polished professional image.

Customer Service: Experienced and comfortable serving as the initial point of contact for customers, vendors and partners. Educates customers and visitors regarding company services and products. Efficiently schedules appointments and promptly responds to inquiries in person, via email and over the phone.

Technical Skills: Adept with Microsoft Office (Word, Excel, PowerPoint, Outlook) and various proprietary software packages. Capable of managing multiline telephone systems and entering data with superior accuracy. Excellent grasp of Internet researching methods.

Key Strengths: Excels at developing strong relationships with staff, executives and clients; strong record creating positive first impression. Highly organized and conscientious; entrusted by management with confidential materials. Adapts quickly to new and evolving environments. Reliable, motivated and enthusiastic. Strong negotiating skills.

CORE COMPETENCIES

Excellent Organization Skills Project Management Call Center Operations

Strong Customer Relations Skills Office Administration Event Planning

Computer Proficiency Accounting Assistance Data Entry

PROFESSIONAL EXPERIENCE

Global Health Holdings, LLC, Oklahoma City, OK 2015 – Present

Administrative Assistant

Prepares incoming invoices, check register, monthly use tax returns

Performs accounts payable check runs, cash disbursements, weekly claim check runs through Tapestry

Prepares, disburses and files 1099’s. Obtains W-9’s from vendors.

Maintains incoming and outgoing correspondence for multiple departments

Purchases medical, drugs and office supplies for all companies

Terracon, Oklahoma City, OK 2014 – 2015

Administrative Assistant

Final contract revision and obtaining approval

General accounting

Maintain record keeping

Participated in various projects

Wiggin Properties LLC, Oklahoma City, OK 2009 – 2014

Administrative Assistant

Answered all telephone calls and route to correct destination

Prepared and code invoices for accounts payable and receivable

Set up new tenants and vendors in accounting system

Created invoices for accounts receivable

Created rent statements for tenants at five office and medical facilities

Assisted with budgets, balance monthly reports and cut checks to vendors

Planned and executed events

Hard copy and electronic filing

Property inspection, outlining current or potential problems/issues

Logged and handle tenant issues

Updated rent rolls

Insured that vendors and tenants have required insurance

OfficeTeam (Robert Half company), Oklahoma City, OK 2008 – 2009

File Room Associate (Sandridge Energy)

Prioritized benefit information

Organized Human Resources personnel files

Pulled active employee files as requested

Obtained updated reports to maintain and organize active and inactive files

CompCHOICE, Oklahoma City, OK 2007 – 2008

Notice of Injury Coordinator/Administrative Assistant

Stayed abreast of incoming communications regarding injuries and settlements

Entered and updated injuries into Case Trakker, a DOS system created to track injuries, Nurse Case Management assignments, and any other details pertaining to specific cases

Assigned cases to Nurse Case Managers and ran daily reports on nurse staffing

Worked with marketing department to identify and resolve customer concerns and questions

Coordinated office fund raisers, social functions and events

Assisted with health fairs, workers compensation hearings and seminars, and similar events as requested

Screened incoming injury reports for errors and omissions and contacted employers and insurance adjusters to obtain missing information

Acted as a “floater” for other departments when needed, particularly Nurse Case Management and Marketing

Hard copy and electronic filing

Collected and organized materials for presentations and meetings

Communicated with employers, insurance carriers and physicians to obtain necessary information

Account collection activities

Dobson Communications, Oklahoma City, OK 2000 – 2007

Roamer Administration Analyst

Curator of roaming partner contracts and weekly carrier updates

Coordinates all ICS TDMA contract correspondence, distribution and internal notices

Processes and trends all daily RFB Foreign Roamer Transmittals

Various other projects and special projects as required or requested

Promoted twice – other Dobson positions include Customer Retentions Representative and Customer Contract Auditor

Top retention specialist in central region for six consecutive months

Responsible for sorting, recording and filing customer cancellation letters for Dobson’s entire customer base

EDUCATION

Englewood High School – Jacksonville, FL

High School Diploma

Contact this candidate