K

arun Mandadi Quality Assurance Consultant

Visionary ~ Mobile Architect ~ Solutions / Enterprise Architect

Entrepreneurial, innovative Quality Assurance and Management Consultant with extensive large-scale development experience within numerous highly competitive clients. Analytical strategist has led on site and off shore projects teams through life cycle following various methodologies including Agile, iPLUS, EXPRESS, CMM and RUP. Extensive knowledge in Enterprise Java and Open Source technologies in UNIX, Windows and mainframe environments. Collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units but accustomed to taking the lead role to provide strategic thinking and technical solutions. Certified Professional in Project management (PPM), Certified Scrum Master (CSM) Professional and certified Lean Six Sigma Yellow Belt(CLSSYB) professional.

Samplings of Technical Expertise include:

Java, JavaScript, Hadoop

C++, XML, C, Cloud

HTML/DHTML

JavaEE, ASP, SQL, Jenkins

Silk Tool, TSL for WinRunner

Sybase, MS-Access

MS Project, MS Office

QA Partner/Silk, WinRunner

LoadRunner, Quick Test PRO

PVCS, Rational Clear Quest

Web Defect Manager

Web Logic Server, JUnit

COBOL, VB, Visual Source Safe

Track Test Pro,

Vantive, ALM, Remedy

F-Secure (UNIX)

Solaris Telnet, UNIX

Windows 95/98, NT 4.0

AS/400, Mainframes

Quality Center, Jira, Selenium

Oracle, MS SQL Server

Experience & Notable Contributions

Charter Communications St Louis, MO 01/2016 TO Till Date

Major Telecommunication Project

SENIOR MANAGER IT (PAT QUALITY ASSURANCE)

Charter Communications is one of the Major Telecommunications firms in United States. Currently managing 3 Product Acceptance Test teams and facilities (St. Louis, Allendale and Reno), along with automation.

Project Objectives:

Responsible for the complete Quality Assurance activities within the PAT Labs(Both Manual and Automation Testing) for SPECTRUM 2.0 Guide projects.

Currently leading the effort to automate 2000 plus PAT test cases using Witbe testing tool.

Works independently to determine appropriate test coverage for projects, create test plans, and guide execution for the Spectrum Applications portfolio of PAT QA.

Responsibilities include assisting in the requirements gathering and acceptance criteria.

Currently working in an agile (SCRUM) environment. Built relationships within the organization across BUs and teams (development, E2E, QA, architecture, Operations, Business).

Identified potential growth areas for TEK systems based on client needs and match our solutions to those needs. Currently building QA teams and growing it organically.

Environment: Testrail, Jira, Witbe, Microsoft Project, Visio, XML, Confluence (Filenet), SOAP UI

RCS St Louis, MO 8/2015 TO 12/2015

Major Healthcare Project

PROGRAM MANAGER IT (Project Management & Quality Assurance)

Redcard Systems is one of the Major Health Care firms in United States. Managed both Program Management and Quality Assurance Teams.

Project Objectives:

Lead cross-functional project teams to deliver results for key projects according to organizational roadmaps.

Facilitated project management process, engaged all necessary stakeholders and team members and worked in collaboration with and in support of business owners.

Organized and managed project team schedule, thorough communication plans, and appropriate documentation (e.g., project plans, meeting agendas, overview documentation, tracking documents, meeting notes and other necessary tools) to ensure team maintains forward progress, timelines and goals are achieved and risks and dependencies are fully addressed and resolved.

Identified areas of project risk and initiate corrective action. Tracked and driven project issues to resolution.

Facilitated team meetings and design reviews, took minutes and follow up on routine action items with assigned owners.

Managed & negotiated timelines and track & communicate progress against documented plan to ensure overall objectives are met within scope, schedule & budget.

Built relationships across organization and external, when required, to ensure understanding of key business objectives, strategies & actions.

Established cross-functional teams in collaboration with business owners that will consist of individuals across functions and other stakeholders both internal & external.

Responsible for the complete Quality Assurance activities within RCS DOCS.

Environment: Microsoft Project Plan, Jira, C-Sharp, .Net, Confluence, SQL, TOAD, VC++, Visual Basic, .Net, XML, API, Visio, etc.

EMDEON St Louis, MO 9/2011 TO 7/2015

Major Healthcare Project

MANAGER IT (QUALITY ASSURANCE & SCRUM MASTER)

EMDEON is one of the Major Health Care firms in United States. Currently managing 5 business units (QA teams from 5 different states), onshore and offshore.

Project Objectives:

Responsible for the complete Quality Assurance activities within Payer Services Vertical (MCDS, PBPS, TC3, Equiclaim and FVTech).

Responsible for presenting the monthly metrics to upper management (including CTO, SVP’s, VP’s etc.) every month.

Facilitated sprint planning, retrospective and sprint demos. Assisted product owner with keeping the backlog groomed. Maintained relevant metrics that help the team tracking the progress

Regularly interacted with business analysts, development teams, external groups, client teams to understand the new requirements, getting the issues resolved and in getting the job done in a timely manner.

Responsible for Integration, Functional, Regression, End to End and Production testing.

Regression testing is being automated (complete web based (.net & Java technologies) frontend and part of the backend) using Quick Test Professional (QTP). Loadrunner was used for performance testing.

Responsible for internal and external testing activities (with internal & external clients) as well as responsible for testing of Web Portal Applications using .Net technology

Managed, Mentored and helped team perform Web Services (API) testing using SOAP UI (XML's) for both system and end to End activities (Java based applications). Managed the Quality assurance budgets.

Used ALM (upgraded version of Quality Center) and SIMON tools for defect tracking, requirements management, and Microsoft Project Plan (for metrics), etc.

Key Accomplishments:

Received the Best Department Manager Award within the first one year (throughout 17 states).

Received Multiple Team Player awards for successfully completing projects ahead of time.

Environment: Microsoft Project Plan, Quality Center / ALM, Quick Test Professional, Loadrunner, Unix, SQL, TOAD, Java, SQL Server, Foxpro, SIMON, VC++, Visual Basic, .Net, XML, API, Visio, Siebel, Jira, Oracle, Selenium, Cloud, Hadoop, etc.

AT&T St. Louis, MO 6/2009 to 8/2011

Telecommunication Project

SENIOR QUALITY ASSURANCE LEAD (MANAGER)

AT&T is one of the Major telecommunication firms in United States. Worked on ecommerce applications like U-Rock, M-Rock, D-Rock, Hardrock and AMDOCS applications like CRM, OMS, Enabler, etc.

Project Objectives:

Lead a team of 10 plus employees (from multiple locations) was responsible for complete life cycle of QA activities within the department. Worked closely coordinating with offshore leads.

Was responsible for maintaining QA environments (Owner of the test environments includes all activities right from getting the code updates, fixes, hardware, software, etc.).

Used Quality Center, Clear Quest and Jira for Defect Tracking, Test Case planning and Test case execution.

Responsible for all U-Rock (Uverse) related issues while working with Lightspeed teams.

Used TOAD / Aqua Data Studio for checking the orders in database.

Validated Web Services (API XML calls) using SOAP UI and Tool Kit, logs using Unix in Putty.

Worked on ecommerce applications like M-Rock (Mobile), HardRock, D-Rock (DSL) doing the support role. Was responsible for complete test data creation for multiple releases.

Was responsible for resolving all issues related to downstream applications for different environments like QA, UAT, Production Support, Production, daily release team etc. working with different development groups.

Environment: Quality Center, Unix, SQL, TOAD, Aqua Port Studio, Oracle, PSPAD, WINSCP, J2EE, Java Script, API, XML, Confluence (Filenet), Jira, Order Gateway, SOAP, Tool Kit, Clear Quest, Remedy

VERZION BUSINESS Cedar Rapids, IA 1/2009 to 6/2009

Telecommunications Project

Senior QA Consultant (Senior Lead / Manager)

Verizon Business is one of the Major telecommunication firms in United States. The advanced billing engine (ABE) is an application provides billing, rating, and AR invoicing functionality to the MCI Hosting Center of Excellence. Scope of this project is to migrate Domestic Billing to the SingleView suite of systems and Migrate Int’l Billing to the EMEA PrimeBiller suite of systems.

Project Objectives:

Created and executed test plan, test cases and regression test scripts.

Has good knowledge of Singl.eview convergent billing system (INTEC) test experience

Validated the billing prices from one system to the other to make sure everything is properly converted. Ran the bill cycle to make sure all the invoices are properly generated.

Used Quality Center for Defect Tracking, Test Case planning and Test case execution.

Performed harness testing to execute the test cases for regression testing purposes.

Involved in Production Parallel, System Testing and End to End testing activities.

Environment: Quality Center, Humming Bird Explorer, Mainframes, Siebel, PSPAD, J2EE, C++, API, XML, Unix, Microsoft Project 2000, (Filenet)

AT&T St. Louis, MO 5/2005 to 11/2008

Telecommunication Project

SENIOR QUALITY ASSURANCE TEAM LEAD & PROJECT MANAGEMENT

AT&T is one of the Major telecommunication firms in United States. The AT&T U-verse portfolio of IP-based services integrates digital TV, U-verse enabled AT&T High Speed Internet, next-generation digital voice and cellular services. The industry-leading IP services are delivered over AT&T's expanded fiber network. AT&T is bringing fiber even closer to customers' homes using fiber-to-the-node (FTTN) and fiber-to-the-premises (FTTP) technologies. Worked on applications like CRM, AMSS, AMSSTV, etc.

Project Objectives:

Lead the Team (15 employees onshore and 10 offshore resources) for multiple releases and performed System Testing (which includes Progression, Regression, Conversion, Production Support, Connectivity Testing)

Coordinated project activities including capability/functionality release schedule, feature and release estimates (Rough order magnitude/ROM; high level estimates/HLE, project plans/PP)

Was responsible for maintaining QA environments (CRM and AMSS applications) (Owner of the system test environments & Production Mirror environments includes all activities right from getting the code updates, fixes, hardware, software, etc.).

Worked on applications like Clarify(CRM), AMSS (AMDOCS self service), Expresspay, OMS, etc. and Middleware BIS applications (SM BIS, AMNQ BIS, CCM BIS, WFM BIS, RM BIS, etc.)

Followed EXPRESS Methodologies throughout the project for all releases (R1 to R10)

Performed functional/regression testing to ensure that the application meets the specifications of the functional requirements. Tested functionality delivered across applications and work flows

Worked with vendor counterpart to ensure all test related tasks are communicated and executed according to project plan. Participated in process improvement activities on regular basis

Used PSPAD for checking the log files in Websphere console and TOAD for SQL queries.

Environment: Quality Center, Test Director, QTP, Loadrunner, AMC, TOAD, PSPAD, J2EE, C++, API, XML, Unix, Microsoft Project 2000, Panagon (Filenet), P8.

Older Experiences

JOHNSON CONTROLS Holland, MI 5/2005 to 7/2005

Business Process Project

UAT / BTP QA MANAGER

The global Best Business Practices (BBP) initiative is a new, higher standards achievement and created more effective ways to measure the successes against those of Johnson Controls teams around the world through a global Best Practices database that will be shared with most powerful business ideas.

Environment: TestDirector 8.0, Oracle, ETL, OWD, SQL Navigator, Java, Business Objects, Unix, Microsoft Project 2000, Livelink (document management)

AT&T / SBC St. Louis, MO 6/2003 to 3/2005

Telecommunication Project

AUTOMATION & MANUAL TEST

SBC is one of the top three-telecom industries in United States. Worked in Major projects like LOS, Secure-IT, Shadow Services and WIN-NDS (Winning in National Data Services).

Environment: WinRunner 7.6, Vantive, TestDirector 8.0, Oracle, Quick Test Pro 8.0, Mainframe (IBM OS/390), J2EE, XML, .Net, C++, Unix, IBM Host Access, TOAD, Microsoft Project 2000, Panagon (Filenet)

GE CONSUMER FINANCE Mason, OH 11/2002 to 6/2003

TEST LEAD / SENIOR QA ANALYST

Apollo Workstation Gen II is a user-friendly, web-based system that will be used by all GE Consumer Finance - America’s customer service and collections associates.

Environment: Sun/Unix, Mainframes, AS/400, Oracle, Microsoft Project, C++, VC++, Load Runner, Shell Scripting, KANA, MS Office 2000, Test Director 6.0, WinRunner, Remedy

ELECTRONIC ARTS Redwood City, CA 11/1999 to 10/2002

SENIOR SQA ENGINEER / AUTOMATION LEAD

Electronic Arts is one of the world’s leading organizations in developing online games like FIFA, NHL, Triple Play 2002, etc.

Environment: Oracle, Win NT, Unix, C++, VC++, WinRunner, Load Runner, Test Director, Visual Source Safe, Java, Java Script, Shell Scripting, Rational Clear Quest, Rational Robot, Quick Test Pro.

CLARITAS INC. San Diego, CA 7/1999 to 11/1999

SENIOR SQA ENGINEER

The main aim of this application iMark 1.5 is to globalize the product. This application mainly deals with the geographical status, population statistics, business centers located, etc.

Environment: JDK 1.2.2, Visual Source Safe, QMS GeoCoder, JavaScript, Visual café, C++, VC++, Oracle8iLite, Win NT 4.0, Sun Solaris, DHTML, WinRunner, Test Director, WebSphere.

Education/ Certification/ Publications

Master of Business Administration

Certified Scrum Master

Certified Professional in Project Management

Certified Lean Six Sigma Yellow Belt

Permanent Resident (Green Card)

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