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Customer Service Administrative Assistant

Location:
Panama City, FL
Salary:
28,000.00
Posted:
July 28, 2016

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Resume:

Linda Baxter Barrentine

Qualifications A highly motivated, team player who has extensive experience in administrative support and accounting with demonstrated skills in leadership, organization, communication, customer service, and problem solving.

Experience

2013–Current Aegis Community Management Solutions

Championsgate, FL

Administrative Assistant / Assistant to Community Manager Notary Public

Assist Community Manger in day to day activities and communications with Homeowners and Board of Directors. Cover the Community Manger in their absence. Organize and schedule meetings and appointments. Produce and distribute correspondence memos, letters faxes, and forms. Responsible for preparing and delivering all violations or notices to owners and/or tenants. Complete all Monthly Reports. Courteously handle homeowner requests and complaints via phone, fax or email. Able to Multi-task and Prioritize work flow. Proficient in MS Office including Outlook, Word, and Excel.

2009–2013 Dollar Tree Retail Stores

Lakeland, FL

Stock Clerk / Customer Service/ Assistant Store Manager Merchandise Manager. Assistant Store Manager

Responsible for unloading product from trailer while maintaining a certain case per hour standard.

Customer service while replenishing the stock to the sales floor. Set up of all merchandise according to floor set models. Shift Supervisor for store operations. Balance of daily sales. Bank Deposits.

2003–2008 JC Penney Store Support Center

Lakeland, FL

Receiving Office Supervisor

Maintain schedule for all inbound merchandise.

Inventory control for all containers on yard, empty or ready for distribution to stores.

Set up of all containers as received and entered into log for record and service history.

Merchandise Control Office Supervisor

Supervisor of Supplier compliance Team.

Research of all merchandise received not on purchase orders. Problem Solver for inventory in questionable status. Detailed check-in process for all “problem cartons”. Gathered compliance information submitted to home office.

Set up of all merchandise scheduled inbound to the store support center. Prepared all month end reports for submission to JC Penney home office. 2000–2003 State Farm Agent

Winter Haven, FL

Financial Services Representative

Set the standards and launched new banking and financial service in the Insurance Office.

Called all existing Insurance customers to inform them of the new financial services being offered exclusive to the agent customers. Called all insurance customers with new vehicle loans and offered loans at a lower interest rate. Pulled credit reports and opened new accounts for new customers.

1997–2000 Florida First Bank

Winter Haven, FL

Customer Service / Head Teller

Supervisor of the customer service team.

Ordered all replenishment funds and supplies for branch operations. Trained all new customer service team members.

Daily balance of all branch operations (no proof department). Responsible for all training and certifications of Bank Compliance. Education High school graduate from Auburndale High School, Auburndale, FL. Computer Skills Proficient in Microsoft Office, Word for Windows, Excel and Outlook. Working knowledge of QuickBooks and PowerPoint.

References Diann Wells School Teacher /Jewett School of the Arts 403 Country lane NE

Winter Haven, FL 33801

Phone 863-***-****

Lynn Barna Administrative Assistant

Florida Baptist Children’s Home

Lakeland, FL 33801

Phone 863- 398-9123



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