Manager Project

PROFESSIONAL SUMMARY

Overview: Proactive and driven Contract Manager, Project Manager and Senior Administrator with fifteen + years of experience supporting business users, stakeholders, front line contacts, vendors and senior /executive level managers with documented analyses, project and operations reporting capturing contract scope, deliverables, milestone and management targets. Business and senior management support functionality included leading teams, harmonizing templates and resource documents to align client and vendor needs and outputs while managing data on shared network drives including systems with SharePoint. Methodologies include utilized references from industry standards of contract and project management with high level inclusions of business analysis. With this past to present professional experience in ongoing development within global corporate environments, I am looking to bring this real-world industry experience to an elevated professional position within a cross functional management role recognized by senior leadership.

CORE COMPETENCIES

Program Management Advisor and Business Analyst –Team Lead

Contract Manager

Managed Care Contract Manager

Resource Gatherer and Lifecycle Overseer and Manager

Provider of information to senior level managers regarding contract obligations and compliance

Preparer and editor of contract agreements and amendments

Define principles, terminology, structure and products of health care management

Liaisonal Support to Senior Managers, International and Domestic Vendors and Contracted Project Clients

Assessor of and Designator of Allocated Resource Use

Complex Communications and Complex Negotiations

Describe health-care delivery systems and their impact on clinical practices and utilization of personnel and services

Gatekeeper to Project Deliverables and Overseer of Project Expenses

Implementation of tracking methods to capture gaps in PM communications

Enhanced contract language utilized by senior contract managers for larger market share development

Understanding of managing risk and the need for quality improvement

Implementation Launches and Drafts of Business Requirements Documents

Enhanced the development of physician network growth for patient-centered healthcare needs

Aligned with Medical Directors to outline targets for advancing patient care outreach

Assess issues and trends in health-care management

Liaison to Technical Writers for Business Requirements Documents and Extensive IT Data Scripts for Interface Creations

Aligned physician group operational needs with management-defined milestones

Contributed to internal work development processes to advance to advance workplace literacy

Develop skills for coordination of care and services in managed care settings.

WORK EXPERIENCE

Baxalta International, Inc.–Cambridge, MA

Shire Acquisition 2016 Mar. 2015-Present

Bio Science Research and Development Project Leader II-(Launch Division) & PREMIER System Strategy Advocate for R & D Programs & PMO

•Lead Project Teams and execute projects under supervision of the Program Manager

Influence leadership with the project team to ensure the team keeps the project on track and delivers commitments

Be guided by the product development/ lifecycle management processes

Strengthen independence, strong leadership and project management skills to evolve toward larger projects or programs

Lead two areas: development and geographic expansion of a small product globally and the continuous regulatory approval of a product in Asia

Assign and track team deliverables for project completion and be responsible for project communication by interacting with Project Leadership, Project Core Team and extended teams to ensure effective communications

Baxalta International, Inc.–Cambridge, MA

Shire Acquisition 2016 Mar. 2015-Present

Bio Science Research and Development Project Leader II-(Launch Division) & PREMIER System Strategy Advocate for R & D Programs & PMO

Manage expectations and contribute to the development of an aligned information/update system

Establish and monitor project budget commitments including purchasing of supplies and equipment as needed

Project finance tracking: compare actual spend vs budget or actual forecasts

Compile and consolidate inputs and project deliverables for reporting to senior management

Prepare meeting minutes for core-team meetings

Maintain the regulatory approval licenses of an existing product in Asia

Understand and generate capital requests as needed and lead the product development of an existing product through geographic expansion

Established, Maintained and Served automation and launch support of PPM PREMIER system for project planning, reporting and data capture across PMO programs and Medical Devices

Work within the guidelines of the organization's project office model, standard performance metrics, and regulatory guidelines to support, plan, monitor, control

Directly manage the input required from PMs/Functions

Create and maintain project schedules In conjunction with the core team and establish, track and communicate project risks In conjunction with the core team

RE: PPM PREMIER} Implement projects, coordinate and establish project documentation, establish and maintain project team SharePoint Sites

De Puy Synthes/Johnson & Johnson (Spine Division) –Raynham, MA Dec. 2014- Feb. 2015

Contract Analyst – Performance Management

Managed of GPO/ IDN contracting activities including sales management reporting and action plan creation

Reviewed customer purchase history to provide trend analysis to support field sales and corporate account management

Monitored GPO/IDN agreements by calculating rebates and administration fees for payment issuance

Provided backup to contracting team for ongoing development, contract preparation and contract negotiations

Synthesized large amounts of data for reporting requirements and compliance documentation

Employed state, federal and global guidelines to sustain contract compliance for all entities, parties and stakeholders

Reviewed SOPs to insure compliance to ongoing operational compliance and contract compliance

-Serving international countries:

Austria

Belgium-Luxembourg

Bulgaria

Croatia

Czech

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Israel

Italy

Latvia

Lithuania

Middle-East & Africa

The Netherlands

Norway

Poland

Portugal

Romania

Russia

Serbia

Slovakia

Slovenia

South-Africa

Spain

Switzerland

Turkey

UK

Migration planned due to end of contract role.

Multiplan, Inc. –Waltham, MA Aug. 2014-Nov. 2014

EDI Implementation Project Manager

Initiated, planned, executed, controlled, closed project activities, defined and verified scope for EDI clients seeking automation

Developed project plans and timetables sand create roles and responsibilities matrix

Verified schedules with resources and developed work plans for each subproject/departments

Reviewed, tracked, monitored and reported on project status and identified, tracked, and/or resolved issues

Maintained and verified payment records, reviews invoices and record receipts for grant funded projects

Multiplan, Inc. –Waltham, MA Aug. 2014-Nov. 2014

EDI Implementation Project Manager

Prepared monthly reports on the funded project status and submitted them to management

Established SOPs with ongoing project changes due to implementation needs of clients

Migrated from Multiplan due to a contract role ending.

Beacon Health Strategies – Woburn, MA Oct. 2013- July 2014

Massachusetts Behavioral Health Network Manager and Business Analyst

Coordinated the implementation and the administration of new hospital, physician partner group, ancillary and vendor contracts

Developed and maintained business relationships between hospitals, physician partners, ancillary providers and vendors to ensure the effective and ongoing exchange of information

Counseled and educated the partners in the use of company data and resources to achieve quality, performance, and financial objectives

Migration from Beacon Health Strategies due to limited growth potential

Dell Corporation – Boston, MA May 2013- Oct. 2013

ACA Project: Team Lead for Business Analysts & Senior Program Analyst

Supervisory Responsibility: Responsible for assigning work to project team members reports, providing guidance and direction, and ensuring the timeliness and quality of work delivered as delegated by the PMO

Fiscal Responsibility: Assist in the development of operating and capital budgets. Manage within allocated budgets

Worked closely with management and/or end-users to define business needs, develop project approach, scope and work plan to meet both system and operational objectives

Led the creation of training and awareness presentations or materials with assigned Business Analysts

Analyzed CRM system reports to identify trends, patterns, or warnings indicating threats to security of information and infrastructure.

Employed SOPs as a method of creating operational procedures for new IT infrastructures and client compliance

Planned, managed and oversaw projects, utilizing recognized project management methodology including activities such as:

oDefinition of project scope and objectives

oManagement and status reporting tools

oFeasibility and cost benefit studies

o Requirements definition (functional and/or technical)

oSystem testing/quality assurance

oTraining

oImplementation and Documentation

oPost-implementation/on-going support

oProject administrative activities

Migration from Dell Corp due to contract role ending. Next role with Beacon Health Strategies would advance expertise with Contract and Vendor Relations Management.

Completion of MBA – Endicott College Mar. 2013- Apr. 2013

Tufts Health Plan, Inc. - Watertown, MA Sept. 2011- Feb. 2013

Managed Care Contract Specialist

Assisted in the implementation of the jointly developed managed care strategy between Tufts Health Plan and provider organizations

Audited contractual reimbursement methodologies to reflect that appropriate rates and charges are being applied within the PO's billing systems and Supported Physicians Organization (PO) by providing detailed financial reports and contract analysis

Clarified contract terms, rates and language with external Payers for Massachusetts Medicare transitions

Reviewed physician fee schedule, reimbursement, cost-to-charge and payment standards to meet Medicare regulations

Supported work efforts designed to improve the operational efficiency of the PO's managed care contracting relationships and Prepared periodic reports that detail performance, initiatives, and overall departmental progress for all in network contracted providers

Arranged and hosted off site training sessions with contracted providers on company policies for data access outages and Collaborated with IT department and Medical Economics Team to implement customized data plans for contracted provider compliance and reporting needs

Applied SOPs as an internal compliance check to all contracts executed

Migrated from Tufts Health Plan to an advanced role with Dell Corp. to support the completion target of an MBA in May 2013

Pfizer, Inc.-Worldwide Comparative Medicine Division - Cambridge, MA Jun. 2010 – Jul. 2011

Business Administrator & Systems Resource Manager and Business Analyst

Assisted in creating Sharepoint files for managing project initiatives within regulatory guidelines for FDA research

Facilitated project scope, goals and deliverables to secure efficiencies for domestic and global business spending

Developed training plans to ensure staff competencies for the migration of staff to new merger initiatives

Aligned with corporate assigned vendors to increase global awareness at a site level of business continuity and emergency response through staff training and through creation of internal training materials and SOPs

Conducted exercises locally for manufacturing and logistics functions to ensure disaster readiness and research facility preparedness

Traveled to offsite security training seminars hosted by global senior and executive leadership

Created, executed and managed SO Ps to insure compliance to operational objectives of corporate initiatives

Migrated from Pfizer to Tufts Health Plan due to Pfizer role restructuring.

Massachusetts General Hospital - Charlestown, MA Jan. 2009 - Nov. 2009

Billing Manager

Established and managed revenue cycle tracking systems, reimbursement changes and required interventions to achieve monthly financial targets

Monitored and reported progress captures regarding insurance contract impacts to physician and clinic stakeholders

Assessed revenue-project evaluations within the framework of patient accounts receivable projections

Managed a portfolio of billing service Provider accounts exceeding $500K

State Street Global Markets - Boston, MA Nov. 2006 - Jul. 2008

Senior Administrator –Foreign Exchange Currency Sales and Trading Division

Organized and coordinated extensive administration and compliance support for three Senior Banking Managers

Assisted in all aspects of foreign exchange marketing efforts to global clientele

Collaborated with corporate marketing teams for prospective client presentations

Managed internal marketing communications to advance portfolio marketing to domestic and global customers

Migrated from State Street Bank role after layoff due to the bank industry fall out and went to Mass General Hospital role

*Boston University Medical Center - Boston, MA Jul. 2004 - Nov. 2006

Department of Urology Department Billing Manager

Screened and managed entries of ICD-9 codes for physician coding, billing and processing

Justified month-end revenue report outcomes with department heads in conjunction with external vendor reporting

Applied edits to reconciled reports for department budget projections

Worked with external IT vendor to build back up databases to secure migrated clinical data for HIPAA compliance

Assisted in the transitional project planning of customizing data sets with vendors to build interfaces for data transfer and testing against hospital systems for aligned reporting

Assessed old and new systems for six months to gauge data captures for physician performance analysis

Migrated from this full time permanent role to State Street bank to get finance exposure for my planned MBA program completed

*Boston Center for Refugee Health and Human Rights - Boston, MA Jan. 2004 - Jul. 2004

Department of Psychiatry –Grants and Program Analyst

Provided direction and support to program founder for non-profit grants and research projects

Coordinated resources and internet research to promote center objectives for refugee-health stabilization projects

Scrutinized, accepted and processed grant applications

Developed, implemented and evaluated funding plans with respect to business plans and strategies of the organization

Communicated the rules and regulations for approving grants and the responsibilities associated to department stakeholders

Migrated from this contract role funded by a non-profit fund to an internal department role at Boston Univ. Medical Center

EDUCATION

(2016) Pursuit: Master of Science & PhD Studies - Pharmaceutical Sciences Specializing in Drug Development – Winkle College of Pharmacy – Cincinnati, Ohio

Master of Business Administration Specializing in Marketing – Endicott College – Beverly, MA (2013)

Master of Science in Project Management – Northeastern University – Boston, MA (Completed in 2011)

Bachelors of Science – Organizational Behavior and Corporate Leadership – Northeastern University – Boston, MA (2006)

Graduate Studies in Education Specializing in Literacy and Curriculum Development - Northeastern University – Boston, MA (2011)

Software & Systems: MS Office Suite ( MS Word, Excel, Power Point, Share Point, MS Project {Software and PREMIER Enterprise systems} Salesforce / CRM Systems, Kronos, People Soft, Adobe Systems, Understanding of IT systems including interface creation, design and function

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