DENNY B. NOSS, DPM, MSc, MPH, NHA, RCFE

**** ********* **** #***

Santa Clara, California 95051

415-***-****

acvw0j@r.postjobfree.com

STATEMENT OF EXPERTISE-

Strategic management implementation through corrective monitoring of daily operational systems. Sustainable regulatory compliance with continuous quality assurance performance improvements, for highest quality of life. Profit and Loss management through utilization of departmental operational budgets. Community and physician marketing awareness strategies for an expanded quality census. Attainment of resident and family satisfaction.

NURSING HOME ADMINISTRATOR EMPLOYMENT

November 2015- June 2016

Interim Administrator Positions : Sunnyvale Post-Acute Skilled Nursing in Sunnvale, CA; Camden Post-Acute Skilled Nursing in Campbell, CA. Villa Marin in San Rafael where I was directly under the CEO and Board of Directors for Skilled Nursing and Assisted Living for a very upscale CCRC Independent and Assisted Living Condominium Complex with over 224 Units and Health Center and a 5 star 38 bed SNF in San Rafael, CA. Monthly meetings report and recommendations with Board of Directors and CEO.

December 2013 – June 2015

Executive Director /Administrator of Plymouth Square in Stockton, CA. As Executive Director I am in charge of an Independent and Assisted Living community, and a 38 bed five star skilled nursing facility, providing respite, speech therapy, physical and occupational therapy, and post-surgical rehabilitative care.

Plymouth Square is owned by Retirement Housing Foundation, a non-profit corporation with 172 locations nationwide founded by United Church of Christ. www.rhf.org

During tenure as Administrator during 2014 CMS 2567 received a perfect score with no survey deficiencies. This achievement was noted in U.S News and World Report and Plymouth Square was voted one of the best nursing homes in the USA. During the 2015

CMS 2567 Survey the SNF received one minor deficiency.

September 2011- November 2013

Interim Administrator & Independent work with the consulting firm of Janet Kempis, PhD, NHA., Administrator & Owner, Corinthian Care, Saratoga, CA Reviewed financials, staffing and operations to improve the standards and profit of Skilled Nursing Homes with difficulties. Performed due diligence for new SNF and RCFE client purchases.

May 2010 to July 2011

Administrator, A-Grace Sub Acute & Skilled Care. (166 beds-77 beds Sub-Acute). This facility is the largest Sub Acute Hospital in the State of California.

PRIOR HEALTHCARE EMPLOYMENT

December 2009 – May 2010

Consultant, Richard Critchlow Esq., Malpractice Attorney, Critchlow & Diskint, California Bar. Reviewed medical charts for standard of care and proper documentation.

June 2001-December 2009

Private Medical Practice Foot and Ankle Surgery, Watertown, MA.

Podiatrist at the Worcester Clinic of the Veterans Hospital, Worcester, MA.

1997-2001 Administrator and Managing Partner, Bellevue Ambulatory Surgery Center, (Medicare Survey Certified) Bellevue, Washington

1992-1997 Affiliated Foot and Ankle Clinics, Managing Partner & Clinic Director, Bellevue and Federal Way, Washington

1984-1991 Private Practice, Podiatric Medicine & Surgery, Phoenix Arizona

1978-1984 Facility Director, Primary Care Clinics of Maricopa County, Arizona Department of Public Health. Supervised peers/other professionals as well as oversaw as facility director/operational functions of this busy public health facility.

1976-1984 Private Practice Foot & Ankle Surgery, Phoenix, Arizona

Staff Podiatrist for 14 years for the Barrows Neurological Institute ( Brain & Spinal Disorders) Saint Joseph Hospital Phoenix, Arizona

Activities include:

Served on a diversity of elected posts by varied organizations, such as the Arthritis, Geriatrics, Diabetes Associations. Member, Santa Barbara Association of Healthcare Professionals. Board of Directors Long Term Care Advocates and Board of DirectorsTri-City Senior Support, a non-profit organization with over 1600 members. Member, Senior Coalition of Santa Clara County. Member, California Association of Long Term Care Medicine and California Medical Directors Association.

Accomplishments include:

Member, American Geriatrics Society for over 25 years. Contributor to AGS Journal

Elected to status of Fellow in the Royal College of Medicine, Canada

Member, Royal Society of Public Health, Canada

Selected as Peer Review Chair for Quality Assurance by Blue Cross/Blue Shield medical claims for the State of Arizona

Member, Peer Review Committee, Orthopedic Surgery Department, Phoenix Memorial Hospital

President, Pan American Orthopedics Society

TEACHING

Provided monthly case management In-Services via close circuit television to the Community Clinics Department of Health Services, State of Washington

Presenter on Health Care Management Practices: University of Minnesota, Carlson Community Health Care Program of the School of Public Health

Lectured periodically to medical residents on the protocols, results and applications of medical statistics and conducted medical research on the use of titanium screws for small bone surgery at Swedish Hospital and Good Samaritan Hospital

Taught Semester Classes in Surgical Technology and Protocols, Anatomy, Medical Terminology and Medical Assisting at the Bryman School

VOLUNTEER ACTIVTIES

Consulting Podiatrist Kivel Jewish Home for the Aged, Received award for 10 years continuous service to the aged and infirm. Phoenix Arizona

Podiatrist to the State of Arizona Training Program for Handicapped Children. Clinic position for 14 years affiliated with the Barrows Neurological Institute of St. Joseph Hospital

LICENSURE

California Nursing Home Administrators License Number 7323 and California RCFE Certificate Number 600-***-****

Medical licenses current and in good standing: Washington State, British Columbia Canada, Connecticut and Massachusetts.

EDUCATION

LONG ISLAND UNIVERSITY, Fast-Track Pre-Med Curriculum, New York, New York.

NEW YORK COLLEGE OF PODIATRIC MEDICINE, New York, New York- Doctor of Podiatric Medicine

Externship Foot & Ankle Surgery Beth Israel Medical Center, New York, New York

UNIVERSITY OF LEICESTER, United Kingdom - Master of Science, Finance. Dissertation: Global Economic Impact of GAAP Accounting Standards, 128pg.

Elected Member Chartered Financial Analysts Institute, San Francisco Chapter

LOMA LINDA UNIVERSITY, Riverside, California - Master of Public Health - Health Administration

NOTABLE SOCIAL & VOLUNTEER ACTIVITIES

City Club of San Francisco – Community Service Committee

Northwest Ballet / Seattle Opera - Patron

Poncho Philanthropies - Patrons of NW Civic, Cultural & Charitable Organizations.

Excellent references &/or additional information list of conferences/seminars on request

COVER LETTER

To Whom It May Concern:

My resume will reveal a long trend of leadership, initiative and transferable skills. I have an extensive background in the business of health care, with accomplished motivational, personnel and people skills as a provider and as an administrator. My family owned a small resort hotel on Cape Cod so I grew up with hotel management, customer service and hospitality skills. As a podiatrist my customer service and people skills were further developed seeing 200-300 walk-in and referral patients per month. Having been entrepreneurial for almost 28 years and building a medical practice my marketing skills are excellent.

My experience as a podiatric physician allowed me to successfully deal with the very concerned families of the high acuity residents at A GRACE Sub Acute & SNF.I keep up with daily routines 24 hour nursing endorsements, audits, IDT meetings, triple check and regularly check the charted ADL's for proper levels of assistance. I review time/attendance details, overtime, nursing PPD etc. on a daily basis

I have an excellent understanding of the PPS System and have extensive prior knowledge of insurance coding procedures especially Part A and Part B Medicare RUG scores having used these guidelines for years in my own clinics. My medical background also enables me to understand appropriate maximizing of patient PT/OT rehabilitation treatments for the best care result and for correct revenue billing. I have had excellent annual CMS 2567California State Surveys at Grove SNF, Oak Meadows Nursing & Rehabilitation, A Grace Sub Acute and Plymouth Square, as well as the 2 year State Licensing Survey.

When I began my position as administrator at A Grace the facility was a financially troubled facility. Since my tenure at A Grace, a nearby Hospital that has almost never sent patient referrals has begun to regularly refer to the facility. Census has been increased by 11% and the facility has gone from a one star to a two star rating. My present position is Executive Officer / Administrator of Plymouth Square, a large multi-level care community and SNF. The facility also went from 4 star to 5 star and increased occupancy form 85% to 95% and from 12% Medicare to 17% Medicare.

I have recently completed an Interim position as Administrator at Villa Marin in San Rafael, CA. This was a very upscale CCRC Independent and Assisted Living Condominium complex with a 5 Star Skilled Nursing facility

Having the correct knowledge to do something is meaningless unless you know how to deal with different personalities, have good people skills, know how to inspire, to get and keep respect, authority and control, and have the intuitive experience to know when to be flexible and when to be rigorously absolute.

At A Grace Sub-Acute and Plymouth Square I have successfully improved quality control standards and have increased facility census with marketing and negotiated contracts with Kaiser, and other HMO’s specifically for short term rehabilitation and Medicare. Since my prior medical practice was mostly referral based, business development acumen gained from many years of physicians relations experience, has also opened additional referral doors from physicians, case managers and hospice for A Grace and Plymouth Square.

The perceptions about people gained from many years of medical practice, and supervisory skills from my prior leadership positions, has given me the ability to be able to competently oversee proper patient care and to be able to create a referent authoritative organizational culture with employees. I have become a Nursing Home Administrator because I want to be able to be in a position to improve the lives of the elderly and disabled to maximum function and highest quality of life. To also be able to socialize with residents and be supportive with their families, with experienced appropriate people skills, to make a useful difference. I have spent most of my professional life working with geriatric and disabled patients and their families.

Sincerely,

Dr. Denny Noss

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