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Sales Customer Service

Location:
Palm City, FL
Posted:
July 28, 2016

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Resume:

Patt Tompson

**** ** ****** ***** ****** Palm City FL 34990

Cell: 561-***-**** email: acvw0a@r.postjobfree.com

Sales Professional

An Accomplished and Seasoned Sales and Business Development Professional, with a distinguished career meeting key performance indexes in highly competitive and commanding markets. Strategic planner, skillful business developer and customer retention specialist with a "hunter" mentality and a proven record capturing new territories, impeding competitors and enhancing profitability. Confident, competitive, motivated, and decisive leader with a passion for achieving organizational success.

Key Strengths:

Key Account Development & Retention Strong Contract Negotiator & Closer

Consultative & Solutions-Based Sales Niche Business Markets & Ideas

Competitive Analysis & Positioning Goal Attainment & Territory Management

Dynamic Communicator & Presentation Skills Critical Thinker / Detail Oriented/ Sense of Humor

Computer Proficiency/Microsoft Office CRM Programs

Professional Experience

SAILFISH REALTY – 2016 to Present

Real Estate Agent

Residential Real Estate Agent, responsible for obtaining, developing and managing buyer and seller leads, accounts, sales and closings.

CONSTRUCTION JOURNAL – Stuart, FL 20011 to 2015

Contact: Susie LeClair, Controller, 772-***-**** x 300

Business Development Manager

Inside B2B sales of construction project website database to contractors and related industries in a defined territory.

Increased market penetration month over month by identifying needs and opportunities, proposing solutions and closing prospects through a high volume of outgoing cold calls and shared screen web demonstrations. Developed new account relationships resulting in a high percentage of renewal subscriptions. Recognized as top sales person several times.

HEARTLAND PAYMENT SYSTEMS – Stuart FL 2009 to 2011

Contact: Vicki Partlow, Manager/Supervisor, 561-***-**** (aka Patt Tompson-Slavin)

Relationship Manager

Responsible for sales of payment solutions and services including credit card processing, payroll and gift marketing to retail merchants, automotive industry and country clubs in the Treasure Coast. Sales driven through strategic vertical marketing, cold calling and referrals.

Successful in selling multiple products to small and medium size businesses which resulted in higher profits for the Company and the Client and lower costs for the client.

MONARCH AIR GROUP, LLC – Fort Lauderdale, FL 2005 to 2009

Sales & Marketing Director

Collaborated with partner in building air cargo company from start-up to a viable competitor operating in South Florida and the Bahamas. Responsible for sales of air cargo services to US and Bahamian shippers.

Drove revenue by developing and maintaining business relationships with freight forwarding companies in South Florida and the Bahamas, film and commercial production companies, the Grand Bahamas Shipyard and leading resorts.

Provided a comprehensive needs analysis, introduced feasible solutions and negotiated contractual terms and pricing.

Increased revenue 15% by identifying and developing a niche market – back hauling seafood from the Bahamas to the US. Oversaw flight scheduling, office management and human resources. Maintained competitive information.

Page two Patt Tompson 561-***-**** acvw0a@r.postjobfree.com

UNITED MORTGAGE LENDERS OF AMERICA – Fort Lauderdale, FL 2003 to 2005

Mortgage Banker

Originated and closed mortgage loans for a correspondent lender / mortgage company providing residential loans to borrowers, many of which were multiple transactions including investment properties.

Expanded book-of-business through cold calling and networking with realtors, local banks and home builders.

Established a solid reputation for selling to the customer's needs and providing exceptional customer service, resulting in many referrals.

MERIDIAN RESOURCES – Fort Worth, TX 2001-2003

Contact: Ron Grant, 800-***-****, x 100 (aka Patt Tompson-Slavin)

Vice President-Sales

Increased sales and assisted colleagues by helping in appointments settings .Infiltrated and managed the State of Texas by executing strategic planning, tactical mapping, competitive analysis, cold-calling and direct mail campaigns. Identified and developed client relationships with key decision-makers to introduce company services and offer viable solutions. Won over Fortune 500 companies selling a new style of outplacement, landing such large accounts as Frito- Lay, General Electric, LaQuinta Inn and Suites and Laboratory Corporation of America.

AIRCRAFT FINANCE CORP. – Fort Worth, TX 1999 to 2001

Director of Finance

Launched new financing company providing loans for credit and financially-challenged individual and corporate operators of private, charter and corporate aircraft.

Met and exceeded sales goals by growing company into a nationally recognized lending source for challenged aircraft loans.

Responsible for business development, sales, marketing and profit and loss directives.

Led the loan origination process for piston and turbo-prop loans ranging from $75k to $200k.

Coordinated collateral appraisal and loan approval with lending investor.

Created advertising campaigns and developed a customer database to identify potential clientele. Developed client relationships with brokers and other lenders for repeat business.

Developed and implemented all internal corporate policies, procedures and systems.

JETLEASE/FINANCE CORP. – Fort Lauderdale, FL 1995 to 1999

Sales Manager

Initiated the lease or purchase of aircraft for nonconforming individual and corporate aircraft clients as a Sales Representative.

Sold approximately 50 aircraft ranging from single engine pistons ($40k) to jet propelled Learjets $450k) to Boeing 727s ($2M)

As Sales Manager, spearheaded the business and sales process of company’s inventory of aircraft when the company was taken over by Bankruptcy Trustees. Drove sales through strategic prospecting, cold-calling and direct mail.

Mentored personnel, provided exemplary leadership during change of management/ownership and processes.

Education

University of Wisconsin – Bachelor of Arts – Liberal Arts

Licensure: Real Estate Salesman

Noteworthy

TOASTMASTER’S – “Best Speaker” of the Year Award



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