Customer Service, Accounting, administration

Shraddha Shrestha */ *** Pascoe Vale Road, Glenroy, VIC 3046

Contact No.: +61-424-***-***

Email: *.****************@*****.***

Career Objective:

Recent graduate with a Masters of Business Accounting from Holmes Institute seeking a position as a junior graduate accountant to develop accounting skills and make a positive contribution to the organisation.I am planning to relocate into Tasmania. A proficient communicator who thrives in a team environment and demonstrates the ability to work autonomously when required.

Key Skills Summary:

•Demonstrated understanding of and ability to use MYOB

•High-level computer skills including Excel, Word and PowerPoint

•Highly organised, punctual, disciplined, flexible and with a strong work ethic

•Cash handling, shelving, fixing, check date of products in store

•Fluent in speaking and quick learning.

•Indexing, filling and entering invoices in system.

Education Qualification:

Professional Year June 2015 – May 2016

Performance Education, Melbourne

Masters of Business Accounting March 2014 – March 2015

Holmes Institute, Melbourne

Bachelor of Business Accounting March 2012 -March 2014

Affiliate to University of Ballarat,

Australian Technical Management College, Melbourne

Additional Qualification:

Accounting Intern ship (Mon-Wed) February 2016 – May 2016

Nikee Business Group, Melbourne

Responsibilities:

Entering client’s data in Nikee software and MYOB software

Filing and indexing

Receiving client’s phone call

Australian Business Culture and personality development

Internship at Himalayan Bank, Nepal March 2009 – September 2010

Responsibilities:

•Help staff of lockers department and remittance department

•Handling customer service desk

•Compute, classify, and record numerical data to keep financial records complete

•Utilise attention and details of cash or check from costumer or through mail up to 30 Transactions per shift

Employment History:

Crown Metropol hotel - Room Attendant (Temporary Part time) December 2015- July 2016

Responsibilities:

Clean from 5 to 10 Vacate and stay over rooms per shift

Time management skills

Prime Accounting and Consulting – Accounting Assistance July 2015 – September 2015

Responsibilities:

•Liaised with clients from various businesses including financial institutions and commercial ventures

•Data entry for up to 100 invoices regarding the use of daily business practices

•Filing, indexing for new and old customers as required for the shift.

•Ensured a professional and reliable service by answering phone calls and emailing clients

Basfoods Wholesale Directs – Customer Service Assistant July 2011 – December 2014

Responsibilities:

•Provide excellent customer service in a busy environment – on average 150 customers per shift

•Responsible for accurate cash handling for up to $2500 per day

•Utilise attention to detail through ensuring the shop is clean and meets WHS standards

•Demonstrate commitment and flexibility in the team work

•proficiency to effectively work under pressure in a team environment

Personal Attributes:

Communication and team work:

•Proficient communication skills developed while working closely within a team at Basfoods Wholesale Directs

•A good listener who also has the ability to consult with others and make decisions

Time management:

•Experienced in working under tight deadlines to meet targets while serving a high volume of customers

•Ability to prioritise duties and achieved a distinction grade during my academic project at university

References:

Mr. Brushil Kashyapati: Mr. Sunil Shah:

Assistance Manager Executive Director

Basfoods whole sale Direct Jims cleaning Essendon

Mobile: +61-420-***-*** Mobile: +61-426-***-***

Email: *****@********.***.** Email: ***********@*****.***

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