TECHNICAL SUMMARY

Languages: C#, ASP, Java, Perl, Python, C++, SQL, ProC, PHP, DCL, FOCUS Scripting, Benesoft Scripting Language, VAX BASIC

Operating Systems: UNIX, LINUX, Windows Server, Open VMS

Database Systems: Oracle, IBM DB2, MSSQL, MySQL, Sybase, VMS/VAX Relational Database, FOCUS, Benesoft

Software: Microsoft Studio, Jenkins, Subversion, Serena, Jira, Confluence, Lotus

Notes, Eclipse, Visual DSP, Microsoft Project, Serena Release

Automation, Tripwire, Introscope, SAS, S-Plus

EXPERIENCE

Eaton Vance Management (March 2015 – October 2015)

Release Management

Deployment of software releases using Jenkins and Serena automation tools. Setup automatic builds in Development/QA environments through Jenkins. The releases were updates to IIS web based applications. These applications were developed with a variety of tools such as PHP and .NET. Some of these applications included Oracle databases in their architectures, while most used MSSQL. Administrated Jenkins Subversion.

Bottomline Technology, Inc. (September 2007 – January 2015)

Release Management and Application Engineering

Responsible for managing and upgrading hosted Linux and Windows server web based applications. Managing Tomcat, Apache, and Java configuration. Trouble shooting application errors. Assisting DBAs with database trouble shooting. Off hours on-call support. Replaced ad-hoc deployments by my team that were accomplished based on their experience, common knowledge, and rushed verbal instructions from the developers with documentation of what those procedures were. Took experience of deployments and conducted lessons-learned analyses and meetings. Contributed to policies and procedures based on what worked best and what was repeatable. After establishing and documenting these procedures wrote Korn shell, ANT, and Perl scripts to automate them. Wrote upgrade plans for each upgrade and then planned, scheduled, and held pre-upgrade meetings for managers, system administrators, and DBAs. Rewrote an internally used webpage with Ruby. Evaluated the usefulness of Maven and Puppet for deployments. Used Jenkins for certain deployments. Performed comparisons of the effectiveness of our existing production monitoring software and potential replacements with software such as Nagios and Tripwire. Used Confluence wiki software to document our procedures. Wrote many of the wiki articles there documenting those procedures. Provided assistance to coworkers to find relevant Confluence wiki articles whenever they needed any help doing so. Used Jira for issue tracking, project management, and also generating time-sheet and time management information.

Edgewater Technology, Inc. (June 2003 – May 2007)

Software Development and Application Support

Developed and supported several applications for Edgewater Technology, Inc.’s biggest customers. On the front end, developed code in the .NET framework using C# and ASP in Visual Studio. From the backend, worked directly on the Oracle Database, through SQL, creating tables, fulfilling “per customer” adhoc requests, and modifying data, and generating reports. Created new code in C++ and ProC programs running on UNIX. Adhered to the full System Life Cycle methodology, (everything from the initial development to minor enhancements/bug fixes) including unit, system, regression, and customer acceptance testing. Performed both white box testing on code written by myself and members of my team and black box testing on systems developed by other teams for various projects and different customers.

Fidelity Investments (Contract from August 2002 to June 2003)

Software Development and Application Support

Worked as a Principal Software Engineer/BeneSoft Developer in the Systems Organization of Fidelity Investments’ Employer Services Company Health & Welfare Practice, designing and supporting client production databases that were vital to Fidelity’s core operations. Participated in tactical and strategic projects and initiatives and all phases of the development lifecycle using best in class standards and methodology for on-going and new client projects, including enhancements, system updates and fixes, corporate actions, and annual enrollments. Worked closely with Fidelity’s business and other technical partners and played a leading role in all aspects of business requirements analysis, technical specification creation, database design and end-to-end development, configuration and unit testing.

BittWare Inc (2000 – 2002)

Application Engineering

Provided Technical and Customer Support, and worked with every department in the company to resolve customers' issues. Provided technical support for sales efforts. Rebuilt DSP programs and Host Interface programs from Windows and LINUX environments utilizing Analog Devices Inc's VisualDSP++ and JTAG emulator Tools.

EDS (1996 – 2000)

Software Development and Application Support

Developed, designed and implemented, (including unit and system testing), several releases of EDS’s Cellular Telephone Roaming charge clearinghouse application. After gaining substantial experience with this application and EDS’s business practices during these projects, provided 24 hour Production Support and served as a mentor for project teammates. Worked closely with the release engineering team, several other projects and the production and client service departments to prevent conflicts and ensure quality deliverables. These applications functioned across a variety of platforms from UNIX to Compaq/DEC/AlphaVMS/VAX, with components built in C and BASIC, Visual BASIC, SQL. These modules included interfaces to Oracle and Sybase Databases, and IBI's Focus Databases as well as the Focus reporting tool language. All of this work at EDS required Maintaining CMM Level 2 and 3 documentation for all phases of the System Life Cycle.

Liberty Mutual (1995-1996)

Acted as Release Engineer installing objects and executables into both the Test and Production environments, and also setup IBM Mainframe jobs and Maintained the Data Dictionary.

EDUCATION

University of New Hampshire, Durham, NH

B.A., Mathematics 1995

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