Customer Service Manager
Resume:
DARIAN MCCOY
*** ********** **., *** **********, PA 17070
acvutr@r.postjobfree.com
SUMMARY
I am a hard-working professional with excellent customer service skills and the ability and desire to be a part of a team. I take direction well and am eager to learn and build a career. I am also willing to relocate.
OBJECTIVE
To gain employment with a reputable organization in office work, production, retail, customer service, or computers in any industry.
EDUCATION
Chesapeake College, Wye Mills, Maryland
Studied Business Administration
●Relevant coursework: Introduction to Business, Micro and Macro Economics, Marketing, Business Law, Accounting, and Management
Cedar Cliff High School, Camp Hill, PA
Diploma
PROFESSIONAL SKILLS
●Microsoft Office Suite; Customer Service; POS Computer & Cash Register
PROFESSIONAL EXPERIENCE
Amazon, Carlisle, PA
Facilities/Production
August 2014 – Present
●Gathering, packing, and loading/shipping products to be delivered to customers
●Assisting associates with issue resolution and processes improvement
●Assistant to the management
Edible Arrangements, Easton, MD
Production/Manager
May 2012 - December 2013
●Customer service
●Processing telephone orders, managing counter orders, designing arrangements, and merchandising
●Opening/closing of cash drawers; advanced to closing and day-end paperwork
●Responsible for hiring employees
●Responsible for customer’s satisfaction/disappointments
Kamionka Entertainment, Harrisburg, PA
Server
May 2012 – August 2012
●Receiving, processing, and delivering customer orders
●Operating Point of Sale system
●Maintaining drops as well as tipping out and cleaning
REFERENCES
Kim Zambalis, Manager
Edible Arrangements
Ron Kamionka, Manager
Kamionka Entertainment
Shawn Zimmerman, Manager
Amazon Fulfillment
Tessa Kirk, Manager
Amazon Fulfillment
Maria Radabaugh, Coworker
Amazon Fulfillment
Diamond Thomas, Coworker
Amazon Fulfillment
717. 404.1339
Contact this candidate