Customer Service Self Employed

Rommel Taga-an Acuzar

Totolan Dauis, Bohol, Philippines. 6300

Mobile # +639*********

Email address:*******@*****.***/************@*****.***

Skype ID: good_klown

CAREER OBJECTIVE

Share my best training and experience.

To help achieve the company’s goal and objective.

JOB EXPERINCE SUMMARY

Having strong experience of management trainee at BQ Megabyte Incorporated for 2 years, which I handling the computer store like supervise my workers, managed the customer complains, make coordination to BQ heads department and my supplier. second experience is electronics manufacturing at CMC Magnetic corporation in Taiwan for 2 years and 3 months which my strong responsibility are to maintain the production and machine in good condition, troubleshoot and repair control panel and PLC board. 1 year and 9 months for IT Technicians in Maskboy Internet Café. 2 years and 1 month for

Electronics Technician at Elekta company limited in Saudi Arabia, which my main concerns are repair power supply, mother board, inverter board, backlight and reinstall memory software. At android Tab make install OS change lcd & touch screen mother board. And many more for home appliances items including washing machine and vacuum cleaner. And my present job is IT technician at Online Internet café.

To be an Electronics engineer where I can contribute my skills and experience to the further development of the organization and achieve growth in my professional career, and I willing to be trained if necessary.

EDUCATIONAL BACKGROUND

College: Bachelor of Science in Electronics and Communication Engineering.

University of Bohol

Maria Clara St. Tagbilaran City Bohol

October 2006

Secondary: Crossing Libona National High School

Crossing Libona, Bukidnon.

March 2000

Elementary: San Jose Elementary School

San Jose Libona Bukidnon

March 1997

PERSONAL DATA

Age: 33 years old

Height: 5’6”

Date of birth: November 28,1982

Citizenship: Filipino

Religion: Roman Catholic

Civil Status: married

Languages: English, Tagalog and Cebuano

INTERNSHIP

Cruz Telephone Communication (CRUZTELCO)

Tagbilaran City

April 10 to June 01, 2005

Installing telephone and configuration of internet.

Installing DSL and FTTH.

Repairing and troubleshoot lost connection network.

SEMINARS

Institute of Electronics Engineering of the Philippines Visayas Regional Council, UB Chapter

On R.A 9292

Airways Communication

Wireless Fidelity

Broadcasting

Bohol Quality Corporation & O.G Holding Corporation

Teambuilding for Management and Supervisory trainees

Microwarehouse Product Updates

3com, iPod, Linksys, Philips, iPAQ, palm & cisco

WORKING EXPERINCE

SELF EMPLOYED

Managed and IT Technician (Internet Café)

LOCATION: TAGBILARAN CITY, BOHOL

YEAR: July, 2015 to present

JOB DESCRIPTION

Monitored of income, cleanliness of the area, customer complained and fixed unit problem software and hardware. And my service offered is internet cafe set-up, Troubleshooting and repair computer software and hardware, Laptop, Desktop, Monitor, Mouse, Headset, Power supply, Sounds system, Computer printer and Network Connection. Troubleshooting & Repair Networking & Multi-function Devices

ELEKTA COMPANY

POSITION: ELECTRONICS TECHNICIAN

LOCATION: SAUDI ARABIA

YEAR: April 23, 2013 to May 30, 2015

JOB DESCRIPTION

Responsible for repair and recondition all ELEKTA PRODUCT like tablet, television, Home theater, Air-condition, refrigerator, washing machine, vacuum cleaner and many more for home appliances items

Repaired power supply, mother board, logic board and control board.

Responsible to reprograms the television it’s either LED, LCD, PLASMA OR CRT and android tablet if needed

Responsible for any customer complained

Responsible for home customer service repair

Responsible for making spare part request and job reporting to main branch.

Coordination of all departments head.

SELF EMPLOYED

Managed and IT Technician (Maskboy Internet Café)

LOCATION: TAGBILARAN CITY, BOHOL

YEAR: July 01, 2011 – April 15, 2013

JOB DESCRIPTION

Monitored of income, cleanliness of the area, customer complained and fixed unit problem software and hardware. And my service offered is internet cafe set-up, Troubleshooting and repaired Computer software and hardware, Laptop, Desktop, Monitor, Mouse, Headset, Power supply, Sounds system, Computer printer and Troubleshooting network connection.

CMC Magnetic Corporation.

Position: Machine Operator

Location: Taiwan R.O.C

Year: April 18, 2009 - Jun 19,2011

JOB DESCRIPTION

Followed production instructions of supervisor to ensure quality

Maintained quality and quantity with strong sense of accountability and high standards

Perform random tests to ensure accuracy

Troubleshoot problems during machine operation

Maintain the cleanliness of assign area.

BQ Megabyte incorporated

Position: Management Trainee.

Company: Bohol Quality Corporation

Location: Tagbilaran City Bohol, Philippines

Year: April 17, 2007 – February 02, 2009

JOB DESCRIPTION

Responsible to supervise the area and managed of repair, reprogram installed operating system and configured computers and Wi-Fi

Evaluate the work output

Report market activity to management by monitoring and analyzing competitive price lists and products.

Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests.

Work with other managers to plan and direct the work of the organization.

Developed thorough understanding of safety procedures

Skill Years of Experience Proficiency

Knowledge of Computer Technical Repair 7 Advanced

Knowledge of Network Configurations and Repair 7 Advanced

Troubleshoot/Repair & Installing Windows Base Software 7 Advanced

Troubleshoot/Repair & Installing Non-Windows base Software 7 Advanced

Troubleshoot/Repair & Installing Wired Network Connection 7 Advanced

Troubleshoot/Repair & Installing Wireless Network Connection 7 Advanced

Troubleshoot/Repair & Installing Operating System 7 Advanced

Troubleshoot/Repair & Installing Printers 7 Advanced

Troubleshoot/Repair & Installing Desktop Computer 7 Advanced

Troubleshoot/Repair & Installing Laptop Computer 7 Advanced

Troubleshooting & Repair Networking & Multi-function Devices 7 Advanced

Troubleshooting & Repair Television/Monitor 7 Advanced

Troubleshooting & Repair Refrigerator 2 Advanced

Troubleshooting & Repair Air-Condition 2 Advanced

Troubleshooting & Repair any Power Supply 7 Advanced

Confidence, Energetic, hardworking, positive attitude and leadership.

Strong knowledge of electronics repair.

Contact this candidate