GEORGINA A FINO

661-***-****

Email: acvu7w@r.postjobfree.com

Work Experience:

LERETA, LLC - Woodland Hills, CA 93060

February 2015 to December 2015

Mortgage Delinquency Specialist

Research properties that are at risk of tax sale due to defaulted property taxes.

Disburse payment in a timely manner as to avoid further property loss.

All my duties are the same as my duties at Bank of America.

Bank of America - Simi Valley, CA 93063

April 2001 to June 2013

Mortgage Specialist

• Searching data retrieval systems for tax current/delinquent information.

• Making out-bound calls to Taxing Authorities throughout the US to very status of taxes

• Disburse current and delinquent tax payments in a timely manner.

• Detail to properties in or at risk of tax sale.

• Reconcile payments that have been returned.

• Quality Control/Audit of associates completed work.

• Sent Notice of Default and Notice of Intent’s for recording to the proper authorities.

• Monitor further to set publication dates in the newspaper.

• Schedule/postpone/cancel sale dates for properties in foreclosure.

• Worked with Trustee/Attorney/Judges to reconcile properties in foreclosure.

• File Ch 13 Proof of Claims and send to BK Trustee to approve.

• Receive and apply any BK payments to mortgage payments as specified.

• Refer loans to attorney in order to get the BK dismissed or discharged.

• Monitor Agreed Orders/Stipulations/Modifications ordered by BK court to rectify the delinquency.

• Heavy volume Collection calls to 30/60/90 day delinquent homeowners.

• Handle escalated issues by successfully navigating the organization to resolve customer request.

Education:

Venice High School, Venice CA

Major: Business Administration

LA Technical Trade, Los Angeles, CA

Major: Business Administration

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Skills:

AS400 Microsoft Word Cisco Phone Communicator

Outlook Microsoft Excel Agency Websites LPS System

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AWARDS:

Employee of the month Awards, Star Search Awards and several completions certificates pertaining to Department computer based training.