Sandra Gervasio

*** ******* *****

Langhorne, PA 19047

215-***-****

acvu4u@r.postjobfree.com

Professional Summary

Interested in a permanent full time or part time position that will allow me to continually grow and advance myself. Excellent customer service, bilingual in English and Italian. Strong interpersonal and organizational skills. Motivated and energetic. Familiar with JCAHO standards,HIPPA laws,OSHA regulations.

Education

Bucks County Community College 275 Swamp Road Newtown Pennsylvania 18940 August 2010

● BCCC certificate in Phlebotomy

● Currently pursuing additional certificate in coding and billing Relevant Coursework

Keyboarding Medical Terminology

Phlebotomy Procedures & Techniques Human Anatomy

Medical Law and Ethics Medical Coding & Billing ICD-9 CM CPT Work Experience

Quest Diagnostics Richboro, Pennsylvania

Phlebotomy Externship (certificate through Bucks County Community College) June 2013-July 2013

● Venipuncture drawing 500 patients using order of draw

● Recognize and converse with patients to allay fear of procedure

● Maintain safe, secure, and healthy work environment by following standards and procedures complying with legal regulations

● Clerical duties

Saint Mary Hospital Langhorne, Pennsylvania

Volunteer: Outpatient Lab April 2013-June 2013 (to be resumed 2014)

● Greet incoming and outgoing patients and customers, assisting patients with pre-registration by collecting patient demographic information and insurance cards. Assist patients with directions. Scan, copy, and file patient demographic information and insurance cards

● Answer telephones and direct to appropriate staff member

● Enter demographic and insurance data into a computer for future testing and billing Joel Richard Hair Salon 21 Pennington New Jersey

Hair Stylist August 2003 – December 2012

● Greeted all guests in a warm and friendly manner

● Serviced high profile clients with intricate color cutting and styling techniques

● Operated a cash register for cash and credit transactions with 100% accuracy

● Scheduled appointments accordingly

● Performed in home services for elderly and disabled clients unable to travel to the salon Macy’s Langhorne, Pennsylvania

Sales Associate August 2009 – September 2011

● Completed all point of sale opening and closing procedures including counting the contents of cash register and making cash and check deposits

● Helped drive sales goals and achieve daily quotas

● Responsible for sales, returns, processing customer payments, bagging customer merchandise Greet and acknowledge all customers in a friendly manner. Responsible for other duties assigned

● Comfortable building client relations

● Strong interpersonal skills

Giant Langhorne Pennsylvania

Cashier August 2013 –

● Scan or type the price of various goods purchased by the customer into a computer that tallies the total to be paid, using 100% accuracy

● Provide exceptional customer service

● Use codes for other goods purchased by the customer

● Use time efficiently when not cashiering including, helping bag groceries for team members, restocking merchandise and collecting carts in and out of the grocery store.

● Strong interpersonal and organizational skills

References:

● Gail Donegan Instructor BCCC Newtown, PA acvu4u@r.postjobfree.com 215-***-****

● Karen Swenson Giant Food Store Supervisor acvu4u@r.postjobfree.com 267-***-****

● Victoria Kershner Giant Food Store Coach acvu4u@r.postjobfree.com 215-***-****

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