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Customer Service Assistant

Location:
San Antonio, TX
Posted:
July 25, 2016

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Resume:

Britni Johnson

Executive Assistant

***** **** **** *** *******, TX 78245 512-***-**** acvu2o@r.postjobfree.com www.linkedin.com/pub/britni-johnson/84/879/617/

Qualifications Summary

Accomplished Executive Assistant, offering 11 years of administrative experience reporting to a CEO and other top executives, (President, SVP, VP, the President, Lead Corporate Counsel, and the Board of Directors)

Office Manager/bookkeeper

Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars and efficiently handle daily office tasks

Proficient in MS Office (Word, Excel, PowerPoint, Access and Outlook) and MAC applications

Type 65+ WPM and 10-key

Lexis-Nexis, Westlaw, and Stock Option Software

Medical Coding and Billing Career Diploma

Professional Experience

Office Manager/Assistant, 2014 to 2015 SEGGERN SYSTEMS, LLC AUSTIN, TX

• Handle bookkeeping on Quickbooks

• Client relations regarding advertising and media management

• Plan travel, organized travel arrangements including hotels, rentals, flights

• General office organization, supply ordering

Executive Assistant, 2013 to 2014 MEDSPRING URGENT CARE AUSTIN, TX

Provide administrative support to the CEO, the President, Chief Medical Director, Senior Vice President - Center Operations, and Senior Vice President - Marketing.

Plan travel, lodging, and meeting details

Respond efficiently to emails and telephone calls regarding business opportunities

Handle accounts payable and receivable, maintain office, order supplies, and provide excellent customer service

Assistant Corporate Secretary, 2010 to 2013 NATIONAL WESTERN LIFE INS. CO. AUSTIN, TX

Focused primarily on the Board of Directors

Assistant Secretary to Senior Vice-President – Secretary/Chief Legal Officer

Coordinate all Board and Executive meetings

Minutes drafting

Stockholder communications, Annual Stockholder meeting, proxies, Annual Reports, and Annual Statement

Filing items such as the Holding Company Statements, TA-2 forms, all annual documents

Maintain all of the corporate files

Maintain budget for the Legal Department

Legal Assistant/Executive Assistant, 2005 to 2010 NATIONAL WESTERN LIFE INS.CO. AUSTIN, TX

Legal Assistant/Paralegal for an in-house legal team.

Review files

Proof-reading

Conducted extensive legal research

Handle trademark registration

Anti-money laundering compliance

Created a web-based, electronic document portal for the legal department

Redaction of documents

Receptionist/Executive Assistant, 2010 to 2013 AUSTIN EXECUTIVE SUITES AUSTIN, TX

• Support 80 separate, individual companies

• Support the Director with leasing activity and tenant relations Education & Training

Training Completed:

• Medical Billing and Coding Career Diploma

• Austin Institute of Real Estate - Real Estate Certificates in:

• Law of Contracts

• Law of Agency

• Finance

• Promulgated Contract Forms

• Principals of Real Estate I and II.

Level 1 and Level 2 of Life Office Management Association (LOMA) Financial Services Education

LOMA 311 Business Law, and LOMA 410 Regulatory Compliance: Companies, Producers and Operations and LOMA 420 Regulatory Compliance: Insurance and Annuity Products Professional Designations:

• Texas Department of Insurance - Licensed to sell personal lines of Insurance

• Associate Insurance Regulatory Compliance (AIRC)

• Associate Life Management Institution (ALMI)

• Associate Customer Service (ACS)

• Notary Public – [current]



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