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Carlea Thompson
Objective
Seasoned Leader providing services that will be delivered via operational excellence in cost effective manner leveraging latest industry best practices. Fosters an environment of continuous improvement and structured processes and procedures that supports not only a zero-fault culture, but one that focuses on the “how” as much as the what.
Professional Accomplishments
Service Manager Walt Disney World Parks and Resorts - February 2015 - May 2016
Manage and direct employees in silicone, hot melt, plastisol, polyurea coating and fiberglass fabrication and repair, ensuring quality control specifications meet customer requirements.
Supervise production line operation in accordance with plant policies and procedures.
Provide leadership, coaching, feedback, and coordination of the activities of production crew.
Responsible for shift schedule and production to include: work station assignments, employee training, employee vacations, breaks, overtime assignments, back up for absent employees and inter departmental rotations.
Ensure a clean and safe work area and assist with production as necessary.
Coordinate production start ups, engineering builds and changeovers.
Confer with Production Management to resolve problems affecting production schedules.
Complete work orders in the SAP system.
Manage work in process and assist with physical movement of product throughout the entire manufacturing process.
Manufacturing / Documentation Engineer Sturdy Corporation - September 2003 - January 2015
Fast track advancement through progressively responsible positions in automotive
printed circuit board and final assembly and ultimately manufacturing/Documentation engineer.
Evaluate and improve manufacturing methods utilizing knowledge of materials and parts, fabrication processes, tooling and production equipment capabilities.
Knowledge of design techniques, principles, tools and instruments involved in the production and use of precision technical plans, blueprints, drawings, and models.
Knowledge of electronic circuit boards, processors, chips, and computer hardware and software, including applications and programming
Confer with Quality Control, design engineering, management and production supervision to respond to Customer Concerns, participating and documenting 8 D Team Oriented Problem Solving and Permanent Corrective Action implementation.
Review and Submit project documentation to management for approval and transmits approved documents to customer, internal and external.
Developed and reviewed BOM for correct parts and qty required
Created work orders and scheduled the release to the production floor with the new product lines
Communicated with shipping on completed orders to be shipped
Sorted and controlled materials needed for production orders
Managed WIP and assisted with physical movement of product throughout the manufacturing process
Managed and maintained warehouse and inventory or parts and materials needed for jobs
Developed and started new inventory and inventory system and stock locations
Completed work orders in SAP
Production Supervisor Carclo Technical Plastics - March 2003 - August 2003
Manage and direct employees in injection molding processes, ensuring quality control specifications meet customer requirements.
Supervise and provide training in production line operation in accordance with plant policies and procedures.
Provide leadership, coaching, feedback, and coordination of the activities of production crew.
Coordinate and schedule production start ups, engineering builds and changeovers.
Responsible for shift schedule to include: work station assignments, employee training, employee vacations, breaks, overtime assignments, back up for absent employees and inter departmental rotations
Reviewed and maintained inventory by performing audit of current stock and WIP.
Manufacturing/Documentation Engineer Alcon Manufacturing Corporation March 1993 - January 2003
Fast track advancement through progressively responsible positions in Intraocular Lens Development and Lends Delivery Fabrication and ultimately manufacturing/Documentation engineer.
Evaluate and improve manufacturing methods utilizing knowledge of materials and parts, fabrication processes, tooling and production equipment capabilities.
Knowledge of design techniques, principles, tools and instruments involved in the production and use of precision technical plans, blueprints, drawings, and models.
Knowledge of electronic circuit boards, processors, chips, and computer hardware and software, including applications and programming
Confer with Quality Control, design engineering, management and production supervision to respond to Customer Concerns, participating and documenting 8 D Team Oriented Problem Solving and Permanent Corrective Action implementation.
Knowledge of Inventory and warehousing
Review and Submit project documentation to management for approval and transmits approved documents to customer, internal and external.
Maintained Document Control by scanning documents / archiving and releasing SOP to the production floor
Knowledge Base
Microsoft Office
Microsoft Powerpoint
Microsoft Excel
Operations Management Auditing
Lean Manufacturing Regulations
ISO / TS 16949
ISO 14001
ISO 9001 : 2008
IPC-A-610 (Internal)
IPC-J-STD-001 (Internal)
OSHA Forklift Certified
Biological Science / General Science, Salem College, Salem WV
Biological Science / General Science, Marshall University, Huntington WV
References
References are available on request.