PARVINDER KAUR
**/***, *** *****, **** Patel Nagar, New Delhi – 110008
************@*****.***
CAREER OBJECTIVE:
To utilize my skills in a growing & reputed organization with a view to achieve higher growth in my career contribute in the development of organization by hard work & sincerity.
WORKING EXPERIENCE:
Worked as an Academic Counselor in IMS LEARNING RESOURCES PVT. LTD. (CP) from April 2015 to June 2016.
Job Profile:- Counseling of Walk-ins and effective follow up with prospects. Handling email & telephonic queries. Guiding students to select the relevant academic program. Handling admission related responsibilities. Mentors students through resolving queries and other problem. Keeping track of daily enquiries. Regular MIS updation. Help in scheduling, announcements & sometimes with logistics..
Worked as an Academic Counselor in NATIONAL INSTITUTE OF PLANNING & MANAGEMENT from November 2014 to April 2015.
Job Profile:- To educate students of India and Abroad regarding different courses related to Management and Technology over call and convert them into admission. To attend the Walk-in.
Worked as a Business Development Executive (BDE) in STOCKSTROKES INVESTMENT ADVISORS PVT. LTD. (Sister Concern of MERITS CAPITAL PVT. LTD.). From April 2013 to December 2013.
Job Profile:- To monitor & operate the EXE (Software used to send calls to the clients for trading).To cross tally the profit after calculating & update the same to the website. To generate the leads for the sales team so that clients can take the subscription packages & can open a trading account.
Worked as a Customer Relation Executive (CRE) in India Time Shopping (EFFORT BPO PVT. LTD.) From September 2011 to January 2013.
Job Profile: To receive inbound calls & to make outbound calls to place the orders & to sort out customer queries for different products. Being a top performer of the process another work is to supervise the floor as well.
Worked as a Customer Service Executive (CSE) in Hewlett Packard (SERCO BPO) from November 2010 to July 2011.
Job Profile: To update the customer about the engineer visit in their co. & to sort out their issues, to coordinate with the engineers & to close the generated case.
EDUCATIONAL QUALIFICATIONS:
Pursuing MBA From Symbiosis University, Pune.
Graduate (B.Com.) Programme from Delhi University .
Passed XIIth from C.B.S.E.
Passed Xth from C.B.S.E.
OTHER QUALIFICATION:
One Year Certificate Course in Computer Operator & Programming Assistant (C.O.P.A) from Sri Guru Harkrishan I.T.C, Tilak Nagar, New Delhi.
Certificate course in Computer Assembling, Maintenance & Networking from Micro, Small, Medium Enterprises Development Institute (MSME), Okhla.
COMPUTER EXPOSURE:
Operating System
Win 2000+
Ms-Office
Ms-Word, Ms-Excel, Ms-PowerPoint
DBMS
FoxPro, Visual FoxPro
Languages
C, C++
Other
Internet Awareness
Typing Speed
25-30 wpm
PERSONAL DETAILS:
Date of Birth
16th Nov. 1989
Father’s Name
S. Eminder Singh
Marital Status
Un-Married
Nationality
Indian
Languages known
English, Hindi & Punjabi
Religion
Sikh
Hobbies
Interacting with new people & Surfing on Internet.
STRENGTHS:
Honesty
Punctuality
Extrovert
Carrier Conscious
DECLARATION:
I solemnly declare that all the above mentioned particulars are true to the best of my knowledge and belief.
Date:
Place: New Delhi (PARVINDER KAUR)