Dispatcher
Resume:
Daniel Ellis
**** **** ******, *******, ** ****0 - Home: 262-***-**** - acvsws@r.postjobfree.com
Summary
Organized and efficient, focused on creating a positive work experience for all co-workers. Brings a strong focus in customer service, along with superb problem solving and conflict resolution capabilities.
Skills
• Good communication skills
• Excellent problem-solving abilities
• Able to learn quickly
• Multitasking skills
Experience
Driver, Dispatcher, Office Manager, 07/2010 - Current
Regal Limousine / Forward Transportation – 8531 75th St, Kenosha WI
• Respond to dispatched assignments quickly and safely
• Demonstrate high standards of performance, including teamwork, communication and compassion
• Strictly protect the confidentiality of all information related to patient care activities
• Supervise the work of 10 transportation personnel
• Prioritize order security, accuracy and on-time pickup and delivery of patients
• Take corrective action in the case of accidents and delays to minimize extra expenses
• Manage schedules to maximize productivity and cut costs
• Oversee daily office operations
• Distribute payroll for staff
• Negotiate pricing with vendor
Retail Co-worker, 06/2005 - 07/2010
Kwik Trip Inc – 6300 52nd St, Kenosha WI
• Answered questions regarding the store and its merchandise
• Demonstrated use and care of merchandise
• Greeted customers and ascertained customers' needs
• Helped customers with questions, problems and complaints in person and via telephone
• Stocked shelves and supplies and organized displays
• Verified that all customers received receipts for purchases
• Developed positive customer relationships through friendly greetings and excellent service
Education
Professional Pilot
1998 – 2001
Gateway Technical College – Kenosha, WI
• Private Pilot Rating
• Instrument Rating
• Multi-Engine Pilot Rating
• Complex and High Performance Endorsement
High School Diploma
1989
Parker Senior High School – Janesville, WI
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