Customer Service Representative
Resume:
Lori M. Meehan
Turning Point
c/o Lori Meehan
P. O. Box 12088
Roanoke VA 24022-2088
OBJECTIVE: I am interested in obtaining the position of Front Desk Attendant at the Carilion Clinic
EMPLOYMENT HISTORY
Premier Building Services Roanoke VA-Janitor
• Cleaning office building
Elmwood On Ice (IVNC, LLC 6119 Landmark Center Blvd.) Greensboro NC – Staff
Clean ice
• Customer service
• Skate rentals
• Cashier
Tab Retail Remodeling, Inc., Gainesville, GA - General Merchandiser
• Replaced shelving, stocked products, and organized fixture room
• Identified and removed damaged merchandise
• Operated pallet jack and L cart
Teleperformance, Bristol, TN - Technical Support Representative
AT&T, Lebanon, VA - Customer Service Representative
• Received and placed calls and handled customers’ complaints
• Troubleshoot and assisted owners and technicians with installations and repairs
• Ordered merchandise and registered warranties
• Established billing and services, accepted payments, and updated accounts
• Initiated suggestive selling
• Abided by FCC rules and regulations
Russell County Public Library, Lebanon, VA - Librarian Helper
• Catalogued and stocked books
• Communicated with patrons and organized files
• Prepared children’s activities
McDonald’s, Lebanon, VA - Crew Member
• Trained employees
• Prepped, cooked, and packaged orders
• Followed OSHA and FDA rules and regulations
EDUCATION
Virginia Department of Education, Richmond, VA - General Education Diploma
Fast Track Education, Roanoke VA - EKG/ECG National Certification Eligible
American Heart Association, Roanoke VA – CPR/BLS Certificate
Fast Track Healthcare Education, Roanoke VA - CNA State Certification Eligible
Fast Track Healthcare Education, Roanoke VA – Phlebotomy National Certification Eligible
SKILLS
• Knowledgeable of at customer service principles and technique
• Flexible team player with ability to work independently
• Ability to maintain confidentiality
REFERENCES: Available upon request
Contact this candidate